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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Problems after maintenance for patch 7.0

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  • #46
    Easy solution

    Why wouldn't these smart people just put the old version back , fix the damn errors , test it properly on a decent server environment and then patch it again. This is misheap number I can't count em anymore from Gaea. Unable to enter tanks , spire nm , relog after any reward claim. Disconnect every 5 mins. Got class advanced from lvl 2 straight off to lvl 5. Wb didn't get the gold from that. Etc etc... The list is long and distinguished. Reinstalled app fresh on iPad , iPhone , android phone and android tablet about 3 times with same errors and bugging. Take it from me this time Gaea ****ed up hugely.

    Greets a pissed off eraser , server 35.

    Comment


    • #47
      cotland stree

      So, is this ever going to get fixed? Been stuck at 0% on my tab since this morning. Can't update and reinstall gives me system operating error.

      /smh/

      Comment


      • #48
        prob

        Originally posted by Leviathan View Post
        There will be a urgent maintenance soon to solve the problems
        When is this maintenance going to happen? also what about new server is that going to be hold off until all can get into game once again?

        Comment


        • #49
          Update 7.0

          Lots of things wrong w/ the update. You have to relog everytime you get rewards to see it. I had to relog my level 48 Mage many times to see any changes, As well lost a few level 5 hp gems when unsocketing them from the previous set, Now they are lost and may not get them back. Most of my guildies lost guild battle cause of the same issue they were unable to log in. Auto button does not work anymore. When you use something still shows on the screen and you have to log out and log back in to see it gone or appear on your inventory.

          Comment


          • #50
            ..

            Bug in synthetize lvl 80 gear

            Comment


            • #51
              WTF??? Still F U C K I N G Operating System error!!! Turn off, restart tablet (25-30x). Uninstall, reinstall game (50-60x) and still Operating System error! 12+ hours after maintenance! 1 day rewards discharged by pulling the toilet. +Event rewards! F U C K!

              St?rmwitch s63

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              • #52
                ..

                Convert, recycle, holy forge, socket in blacksword dont work or work wrong

                Comment


                • #53
                  ..

                  Inventory dont work right, everytime got new item need rlg. Dragon soul feed doing nothing, after relog is feeded.

                  Comment


                  • #54
                    ughh.. i having problem downloading the files.Always disconnects when near completion i,e 98% and again starts from 1 % this need to be fixed or is their any solution for this.

                    Comment


                    • #55
                      Its like if the game cant refresh his memory... We have to relog often to do something (synthetize/enchant/sell items for gold/etc)

                      Comment


                      • #56
                        Humm...alot of players cant finish to download all files gg on that updates cant jump in the game anymore deleted game redownloaded it like 20 time but always cant finish to download files nice work if u wanted us stop cashing in game u got it

                        Comment


                        • #57
                          sigue abiendo problemad

                          Falla el inventario no se actualiza bien no aparecen en el encanto de inventario de silfie no se puede realizar y algunos fallos m

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                          • #58
                            Auto button doesn't work in sky trails either

                            Comment


                            • #59
                              second day

                              This is mi.second day whitout playng the game.i lost to much time remove and reinstal the game same s.hit over and over dont work .When are u going to resolve it this problem
                              Loona s61
                              Attached Files

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                              • #60
                                Realy amazing...2nd day and still cant play and even more amazing they announce lucky weel and class wars when many ppl cant play. Who cares at this point about weel or class war!!!! NO ONE..just fix the freaking game.

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