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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
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- Keep off-topic posts in the off-topic forum.
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
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- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Game crashing under IOS devices

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  • Game crashing under IOS devices

    Hello Community!

    If you face game crashing issues with your IOS Device please leave as a comment:
    - Where in game you crash (gb, bg, wb, etc...)
    - How often you crash ingame
    - What device and IOS Version you use

    Also try un- and reinstalling the game first or try playing on a different device (if possible)

    Thx for your feedback in this matter!!!

    Cheers,
    Leviathan
    Hero's assembly member
    Exodus - s29
    Line-ID: Leviathan23
    Need Customer Support? Click Here
    Want to help make Wartune: HOH better? Click Here

  • #2
    Every sb i got dc or frezzes. Have made a factory reset with my device (Samsung tab a). Next sb first i got dc. Yeah that is fun. Fix it pls

    Comment


    • #3
      ios prob

      i use an iphone 6plus, and samsung galaxy 5s both dc during astrals, bgs, and looking at diff toons states ie...gear with gems, their astrals and so forth. ive reinstalled a few times since update

      Comment


      • #4
        IOS 10.2

        In atoll every other day but when it is happening almost every end of rounds

        Sky trial after each successful kill

        While typing messages during atoll or fighting bosses i. dragon invasion

        those are the moments i get dced. Note that i can get several days withtout dc and several days i grt dced almost each 5 min i the cases above ...

        thank you

        Comment


        • #5
          Almost every end of Atoll Boss round
          Every time I get killed in Battle Ground
          Solo Arena if I get killed

          iOS 10.1

          I've tried reinstall the game few times. I've tried repair files. Nothing works. CS employee suggested reinstall the game as answer for mail when I pointed out twice I did that already few times.

          Comment


          • #6
            Android device crash too

            When do u guys will fix this god damn crash problem ? every bg sb etc . game crashes or freezez , this is not funny guys, do something not only eating our money u good for nothing

            Comment


            • #7
              hi,

              device: IOS 10.2

              I note problems: atoll boss, world boss, arena sylph.


              Server 7
              Spartano

              Comment


              • #8
                Crashing

                I crash in atol wb gb and bg. The devices i use are iphone 6 plus ios 9.3.5, ipad 2 ios 9.3.5, ipad mini 2 ios 9.3.5, i crash on all three devices. Yes i reinstalled files on all three and still crash. Its an every other day thing but i been crashing last two days. It happends at end of fight in bg and at end of round in atol and gb.
                Last edited by Tiggles; 01-29-2017, 04:53 PM.
                Tiggles server 51 🐯

                Comment


                • #9
                  I crash up to 20x a day everyday, o cant even auto sylph any more cause it stops it s

                  Originally posted by Leviathan View Post
                  Hello Community!

                  If you face game crashing issues with your IOS Device please leave as a comment:
                  - Where in game you crash (gb, bg, wb, etc...)
                  - How often you crash ingame
                  - What device and IOS Version you use

                  Also try un- and reinstalling the game first or try playing on a different device (if possible)

                  Thx for your feedback in this matter!!!

                  Cheers,
                  Leviathan
                  Crassh everyday and alott! Doesnt matyer were im at i crash

                  Comment


                  • #10
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                    First ticket about constantly crashing issues has been closed. Second after two times explaining I've reinstalled and cleared all data ended at this point. Game crashing dozens of times every day. Both iOS and Android. Every single day. It seems like Gaea has no idea how to fix it or they won't even try.

                    Comment


                    • #11
                      Are there any news?

                      So i wonder why all "Data?s" about our devices where collectet.... and we wont get any response on it?
                      Are there news?
                      Kind regards
                      Drogg

                      Comment


                      • #12
                        I crash not many time, but near always when i lose a battle in fire temple.

                        With IPAD IOS 10.2.1

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