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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Maintenance Notice

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  • Maintenance Notice

    Hello Community!

    There will be an emergency maintenance taking place shortly.


    Start times:
    2016-5-12 3:30 AM EST
    2016-5-12 0:30 AM PST
    2016-5-12 8:30 AM EU

    Maintenance will last about an hour.

    This Maintenance will:

    1. Release new mounts and fashion
    2. Fix bug that relates to invisible boxes
    3. Set up God's Descent and Magic Pot

    There will also be compensation given out.

    Please don't forget to collect your astrals and other valuable items before the maintenance times

    Thank you.

    ~Forum Team
    Last edited by Mufasa; 05-12-2016, 07:37 AM.
    "Everything you see exists together in a delicate balance. As king, you need to understand that balance and respect all the creatures, from the crawling ant to the leaping antelope." - Mufasa

    Wartune: HOH Forum Moderator, Leader of Heroes Assembly, and Community Representative

    Heroes Assembly: Revival and Roster

    Need Customer Support? Click Here

  • #2
    Lol! Why you put so late this information ?! Its now 28 min to maintenance...

    Comment


    • #3
      Originally posted by Neftyda View Post
      Lol! Why you put so late this information ?! Its now 28 min to maintenance...
      Hello Neftyda,

      We just got the information. We apologize for the short notice. Its an emergency maintenance as stated above.


      Thank you

      ~Mufasa
      "Everything you see exists together in a delicate balance. As king, you need to understand that balance and respect all the creatures, from the crawling ant to the leaping antelope." - Mufasa

      Wartune: HOH Forum Moderator, Leader of Heroes Assembly, and Community Representative

      Heroes Assembly: Revival and Roster

      Need Customer Support? Click Here

      Comment


      • #4
        Originally posted by Mufasa View Post
        Hello Neftyda,

        We just got the information. We apologize for the short notice. Its an emergency maintenance as stated above.


        Thank you

        ~Mufasa
        Ok but why we have gods descent this week ???? Should be next week..

        Is it Gaea not respecting nothing what Kabam set ? Is it Gaea know what is 3rd week of month ?
        Is it Gaea thinking about players ? Oh ya.. gaea dont think, my bad.. sorry.

        Comment


        • #5
          thks

          Thks for the info mufasa
          Pizzi. S71 and S25.

          Comment


          • #6
            Originally posted by Neftyda View Post
            Ok but why we have gods descent this week ???? Should be next week..

            Is it Gaea not respecting nothing what Kabam set ? Is it Gaea know what is 3rd week of month ?
            Is it Gaea thinking about players ? Oh ya.. gaea dont think, my bad.. sorry.
            Hey Neftyda

            We will try to found out about it if the schedule for this events is changed permanently from Gaea or not

            Overall its Gaea's decision when they bring us this events but for the future we will try to find out if there is fix schedule every month for this events!
            Last edited by Mufasa; 05-12-2016, 07:36 AM.
            Hero's assembly member
            Exodus - s29
            Line-ID: Leviathan23
            Need Customer Support? Click Here
            Want to help make Wartune: HOH better? Click Here

            Comment


            • #7
              Urgent maintenance just for bringing a few mount and clothes? What was urgent or unexpected in that?

              Comment


              • #8
                i think it's more #2 that's the urgent part.

                But still, definitely frustrating as it goes over US east server reset everytime (always runs past the window) Which was 4:30, so now all of us that didn't get stuff finished 1.5 hours before the reset, now are screwed for that day.

                Kind Regards,
                Eragon S38

                Comment


                • #9
                  We got God descendent and magic pot without any maintenance until now , so look this is just for a few clothes and mount

                  Comment


                  • #10
                    Cmon guys , u say 1 hour not 3 and maintenance still running
                    how much more we have to wait ? other 2 hours lol

                    Comment


                    • #11
                      new fashion/mounts sure as hell doesn't read like a real "emergency" maintenance... just saying



                      and if that's such an emergency to be pasted in, how Bout an "emergency" pasting in of better drops for nirvana and dragon invasion (maybe we want some hoofs in di and holy Forge material in nirvana, drops there been crappy enough for far to long now)

                      Comment


                      • #12
                        Originally posted by Leviathan View Post
                        Hey Neftyda

                        We will try to found out about it if the schedule for this events is changed permanently from Gaea or not

                        Overall its Gaea's decision when they bring us this events but for the future we will try to find out if there is fix schedule every month for this events!
                        Appreciate Levi and feel really sorry for your 'job'...

                        Comment


                        • #13
                          Hello Guys,

                          Yes it was more of an "emergency" for number 2. Also, yes the maintenance ran a little longer then it should of but the compensation that is provide more than makes up for the unexpected long maintenance.

                          Thank you for feedback

                          ~Mufasa
                          "Everything you see exists together in a delicate balance. As king, you need to understand that balance and respect all the creatures, from the crawling ant to the leaping antelope." - Mufasa

                          Wartune: HOH Forum Moderator, Leader of Heroes Assembly, and Community Representative

                          Heroes Assembly: Revival and Roster

                          Need Customer Support? Click Here

                          Comment


                          • #14
                            Originally posted by Mufasa View Post
                            Hello Guys,

                            Yes it was more of an "emergency" for number 2. Also, yes the maintenance ran a little longer then it should of but the compensation that is provide more than makes up for the unexpected long maintenance.

                            Thank you for feedback

                            ~Mufasa
                            Thats interesting... some more info about that please ?

                            Comment


                            • #15
                              New clothing and mounts

                              I don't suppose you could toss up a list of the new mounts and clothing if you get a chance?
                              Al Capwn - S72

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