I CAN'T CLAIM REWARD DAILY QUESTS AND VIP QUESTS SINCE I PLAY THIS GAME. 6 DAYS TO GO I THINK.

FIX THIS PROBLEM PLEASE. I LOST MY REWARDS ON 6 DAYS TO GO LIKE KYANITE, VIP COINS, DARU, GOLD, INSIGNIA AND OTHER REWARDS.

EVERYDAY I WAS CONTACT DEVELOPER VIA EMAIL, BUT NOTHING ACTION FROM DEVELOPER GAME.
SO, WHAT MUST AM I DO? IF I PLAY THIS GAME WITH ISSUES AND CAN'T CLAIM MY DAILY QUESTS REWARDS OR VIP QUESTS REWARDS?
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Nickname: Eilish
Class : Archer
Server : S123
UID : 2851