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Account Issues, Support Ignores Complaints, and I'm Pissed

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  • Account Issues, Support Ignores Complaints, and I'm Pissed

    DOES ANYONE EVEN EXIST WITH KABAM?!?!?!?!?!

    TWO WEEKS AGO I sent in a help desk ticket regarding the fact that my level-50 Ledg. equipment just "suddenly" disappeared. Did I get a response? NO. Not only did not receive any form of a response from Kabam, it happened again when a MOUNT I won from magic pot failed to enter my inventory. I also sent in a help desk ticket about this, to which I received no response. Further, **** has been disappearing from my inventory. As a matter of fact, just last night, I logged off for 20 MINUTES, and when I logged back on, I realized my BR dropped approximately 1K. Specifically, what caused this drop was the fact that **** like gems just went poof and disappeared in the 20 minutes I was not looking - tf? Regardless, the overall issue is that the issues I am experiencing continue on and on with no responses from Kabam to ANY of my inquiries, to date.

    It is crazy that I have to complain and put my DIRTY LAUNDRY OUT FOR THE WHOLE WORLD TO READ because you will not respond! I better not get a ****ING response to this thread saying to file a complaint from the game, and/or "this is not what this thread was meant for"... and to use a dedicated thread. I am sorry but your "threads" and tickets processes don't ****ing work. I have tried ADDRESSING THIS ISSUE your way, which obviously did not work or else I would not be writing this!

    The way I see it, Kabam has two options at this point, to either a). figure out what happened to my **** and give it back, b). continue to ignore me and I will figure out how to resolve these issues by other means.

    ONE LAST THOUGHT, without people like me spending there would be no game. Simply stated, this is stealing and its wrong. I am prepared to cancel my account and make my toon jump off of a bridge (and die, rhetorically speaking) if someone does not figure out what happened AND LET ME KNOW WTF - better yet DON'T CONTACT ME IF YOU CAN just FIX it and give me my **** back.

  • #2
    Originally posted by jaci_2122 View Post
    DOES ANYONE EVEN EXIST WITH KABAM?!?!?!?!?!

    TWO WEEKS AGO I sent in a help desk ticket regarding the fact that my level-50 Ledg. equipment just "suddenly" disappeared. Did I get a response? NO. Not only did not receive any form of a response from Kabam, it happened again when a MOUNT I won from magic pot failed to enter my inventory. I also sent in a help desk ticket about this, to which I received no response. Further, **** has been disappearing from my inventory. As a matter of fact, just last night, I logged off for 20 MINUTES, and when I logged back on, I realized my BR dropped approximately 1K. Specifically, what caused this drop was the fact that **** like gems just went poof and disappeared in the 20 minutes I was not looking - tf? Regardless, the overall issue is that the issues I am experiencing continue on and on with no responses from Kabam to ANY of my inquiries, to date.

    It is crazy that I have to complain and put my DIRTY LAUNDRY OUT FOR THE WHOLE WORLD TO READ because you will not respond! I better not get a ****ING response to this thread saying to file a complaint from the game, and/or "this is not what this thread was meant for"... and to use a dedicated thread. I am sorry but your "threads" and tickets processes don't ****ing work. I have tried ADDRESSING THIS ISSUE your way, which obviously did not work or else I would not be writing this!

    The way I see it, Kabam has two options at this point, to either a). figure out what happened to my **** and give it back, b). continue to ignore me and I will figure out how to resolve these issues by other means.

    ONE LAST THOUGHT, without people like me spending there would be no game. Simply stated, this is stealing and its wrong. I am prepared to cancel my account and make my toon jump off of a bridge (and die, rhetorically speaking) if someone does not figure out what happened AND LET ME KNOW WTF - better yet DON'T CONTACT ME IF YOU CAN just FIX it and give me my **** back.
    When you win a mount in magic pot or lucky wheel .. The mount doesn't shows in your inventory.. You need to go to stables-special and find the mount you have won and activate it.. and you'll get the br!

    Comment


    • #3
      Originally posted by Jetmir1 View Post
      When you win a mount in magic pot or lucky wheel .. The mount doesn't shows in your inventory.. You need to go to stables-special and find the mount you have won and activate it.. and you'll get the br!
      it shows for me.
      this weekend i won abao card from lucky wheel straight to my inventory. Used it and gained BR instantly. Same was with magic pot mounts if i remember good.

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      • #4
        Shows for me get card in inventory activate in stable and yes ive had two level five gems go my level 70 legend ring so its not a one off and having sent in eight tickets the last reply was dont waste our time and how can we check after three weeks let us know sooner

        Comment


        • #5
          Dandy, I hate that happened to you but I am gald I'm not the only one. Google is working with me on a formal investigation, you may want to consider that route to get your money back, if you spend.

          Jac

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          • #6
            Indeed a pain got a reply today which is write to.legal team in usa as im not willing to accept any compromise mind you 200000 gold and ten chests for a loss of a 70 legend item great write off im going to hit apple google etc now you got a refetence I can tag into on yours? Its a pain u got to go ths far to get results

            Comment


            • #7
              Same here im still sitting with march glitched clothes and no reply

              Comment


              • #8
                Lost me marriage ring now oh the deep joy of it all no reply on that either pot luck they should call this game

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