Forum Rules [Updated 12/21/2016]


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Gaea reluctant to assist

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  • Gaea reluctant to assist

    So we pay to play this game, some more than others, but Gaea is reluctant to make things right?? At least Kabam took care of its players on a ticket by ticket basis.
    Gaea offers canned responses, no compensation, and poor, poor, poor assistance from their GMs.
    Is it just me? Possibly the lazy fkr Eric the GM that "assists" with my issues?

    Gaea sucks ***

  • #2

    Gaea has done a lot better at getting things going for the players. Better items in pots and wheels, more items in shop weekly to buy from. A lot of people put in ticket after ticket only wanting to get free stuff. Also we are working on trying to improve the game for the better and Gaea is still new and learning the process of the game so give them time to get a handle on everything and see how it turns out.


    • #3
      Once again Hercules you go back to shop and magic pot. Who is "we"? You work for Gaea?


      • #4
        cs vs cashing

        im not a huge spender...but id rather have a great cs then newer items in mp or lw...that can always b updated...u say give them time...yes kabams its self had issues...but kabams cs was way better then what gaea has done...not all of us r wanting free stuff...its losing the rewards from mpds sprie gbs bgs and so forth that wed like a comp for...its great to c new events with gd rewards back, most of which r for lvl 80s and up but theres still some for the lower lvls...which is great...until a glitch or bug happens, then tickets happen then poor poor cs gets involved and then nothing...all im saying is there needs to b a balance of cs and new events not just bew better events and on cs....js


        • #5

          Are you sending screenshots of what happened? What time it happened and from what server? Also who was all with you. Every time I have I have been assisted correctly. But you have to have all the info to back up your claim.


          • #6
            Sunny s79

            I am not with Gaea I am with a team tho called Heroes Assembly and the guy that leads it talks to Gaea directly. A lot of the events you have been seeing is some of the things we suggested as players to Gaea.


            • #7
              Hi I play this game some days and I get some knowledge in this time.

              After Change to gaea I was shocked from support.
              Ok than I took me back in hope with time it's will be better.

              But it's horrible to interactive with this Support.

     / Senseless automatically answer with the wish for screens and video's
     / that can not be that's never happens (sone bugs stand in kabam forum)
              3. Email
     / we clear that and write you.
     / ticket closed because 3 days no writing (theyes said they will inform me)

              Starting new ticket and do 1 to 7 again

              Have I as an User as an client to record the game for support 24 hours?

              I can answer my tickets by my self.

              In last time I read often they not get my ticket.
              But get the arriving mail.

              My email account is full but nothing happens.

              I lose game fun on this way.
              It's a game.
              Should be not worried me.