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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Server 123 issues

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  • Server 123 issues

    Heroes! Gaea is aware of the issues with the Hot Events on server 123 and is working on it.

    The events on other servers are not affected.

    However, should you be experiencing these or other issues on 123, please write (with as many details as possible) to Customer Support, directly from the game or via email: [email protected]

    Any other issues with new server 123? Let us know here below.
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)


    * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

  • #2
    The new set of Hot Events are now available - enjoy!
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)


    * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

    Comment


    • #3
      Nobody can enter on s123,95,85.....

      Comment


      • #4
        Hello Justice , many thanks for reporting the issue on your servers. Gaea operations were made aware of the issue a few hours ago and have been working on it, so it should be all back to normal now.

        If there are further updates on this topic, I will add to it.

        In the meantime, should you still be experiencing this or other issues, please also send a ticket to Customer Support via the game or via email [email protected] with details of the server(s) where you are unable to log in.

        Best regards
        Ceri
        Last edited by Ceridwen; 03-08-2021, 10:31 AM.
        Ceridwen
        (forum moderator)
        Discord ID: Ceridwen#5518 (if my forum inbox is full)


        * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

        Comment


        • #5
          Just a quick update. Issue was also on other servers, has been fixed, compensation sent and exchanges extended, some to 14 March!
          Ceridwen
          (forum moderator)
          Discord ID: Ceridwen#5518 (if my forum inbox is full)


          * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

          Comment


          • #6
            Server error again on server 123,85 and 95....others servers are on maintenance...but try enter on server 123,85 and 95 for again SERVER ERROR

            Comment


            • #7
              Also s118 can not log in. Maintenance was announce 5 hours. It passes over 12 hours.

              Comment


              • #8
                Can not server 121

                Comment


                • #9
                  also 121 dont forget 121 east cant login at all on iphone and android

                  Comment


                  • #10
                    this is nuts all the workers at this co vanished no info on anything 121 been down for 24hrs

                    Comment


                    • #11
                      Originally posted by MT. DEW View Post
                      Can not server 121
                      Hello and sorry for the late reply - this post regards server 123, please see my reply here - make sure you write to customer support to lodge your ticket !

                      https://community.gaeamobile.com/for...r-almost-17hrs
                      Ceridwen
                      (forum moderator)
                      Discord ID: Ceridwen#5518 (if my forum inbox is full)


                      * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

                      Comment


                      • #12
                        Still having login issues...ceridwen i pmed you i need your support asap please

                        Comment


                        • #13
                          Originally posted by Justice1983 View Post
                          Still having login issues...ceridwen i pmed you i need your support asap please
                          Hi Justice - I answered your pm. You did well to contact Customer Support in the first instance - hoping all will be sorted for you soon!
                          Ceridwen
                          (forum moderator)
                          Discord ID: Ceridwen#5518 (if my forum inbox is full)


                          * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

                          Comment


                          • #14
                            Nothing is reset...guild boss...sylph arena.....probidence(no rewards from weekly guild boss rewards...) And still no compensa

                            Comment


                            • #15
                              Today its worse on server 123....in events section there is zéro events so we will miss that 7days login consecutive rewards i hope gaea proud of it

                              Comment

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