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Server 123 issues

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  • #76
    Originally posted by Mahdhi1235 View Post

    Same happened to me. All my buildings are gone. I went on a different account on another server and my buildings were still there.
    Went on another device and my buildings were still gone and I also tried to repair files.
    Seems to be a problem on that specific account.
    Can you help Ceridwen ?
    Is this still happening for you today even after refreshing?

    If so, my advice remains, definitely contact support ([email protected] ), but in the meantime I have also reported it myself as a potential bug.

    Best wishes!
    Last edited by Ceridwen; 10-30-2021, 03:21 AM. Reason: Added CS email
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)


    * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

    Comment


    • #77
      There are still lots of bug in game.... Especially in server 123..... The crashes wen opening oly server 123 Today........ Still no updates in game..... All we do is the same stuffs again and again..... No class wars and titan Wars in server 123...... #Boredwartune

      Comment


      • #78
        There are still lots of bug in game.... Especially in server 123..... The game crashes wen opening oly server 123 Today........ Still no updates in game..... All we do is the same stuffs again and again..... No class wars and titan Wars in server 123...... #Boredwartune
        Last edited by ASWIN; 10-31-2021, 08:49 AM.

        Comment


        • #79
          El S123 está en algún mantenimiento???

          Comment


          • #80
            Still not able to get into the server

            Comment


            • #81
              We are still not able to get into the server kicks us out

              Comment


              • #82
                This so bad from GAEA..... We spend so much time in this game but they don't care about us..... Pathetic 🥺 Still the server 123 wen open.... The game crashes 😠

                Comment


                • #83
                  The s123 server has been down for more than 40 hours. Guys, please take action. Solve the problem.

                  Give us information about what is happening with the server and when it will be repaired?


                  Comment


                  • #84
                    Guys, what's the problem? Why is the game not working?

                    Comment


                    • #85
                      So s123 is down again not a word from the developers fantastic way to run the game

                      Comment


                      • #86
                        Thannk you for reporting the issue here also. It was also reported via your Council representatives and directly to Customer Support. The server is back up again and a compensation pack is available to collect until 6 October in the Hot Events section. If there are any futher issues, please continue using this thread - again thanks!
                        Ceridwen
                        (forum moderator)
                        Discord ID: Ceridwen#5518 (if my forum inbox is full)


                        * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

                        Comment


                        • #87
                          I lost my equimpment gear level 70 hemlet right after i syntesize her in black smith

                          Comment


                          • #88

                            Shame on the developers and everyone involved in this game.
                            On our 123 server, there have been no class battles and battles of titans for 8 months. No cross-server competition!

                            The server very often just didn't work ...
                            Server was down for 3 days last week. It took you 3 days to turn on the battle of classes and the battle of the titans.

                            We've all been preparing. The battle of the classes was supposed to start at 19.55 server time ... But it began at 12.00 server time or even earlier ... Nobody knew about this.
                            Moreover, the battle of classes and the battle of the titans took place at the same time.

                            I want to tell you that personally I consider you to be very curved developers. You can't do the simplest job guys. A job that you get paid to do. Personally, I'm crying!
                            I have a YouTube channel, I will tell it there too.
                            https://www.youtube.com/user/FullGoliath

                            You had 8 months to solve a simple problem, but in the end you screwed up anyway.

                            Comment


                            • #89
                              Originally posted by EVE View Post
                              On our 123 server, there have been no class battles and battles of titans for 8 months. No cross-server competition!

                              The server very often just didn't work ...
                              Server was down for 3 days last week. It took you 3 days to turn on the battle of classes and the battle of the titans.

                              We've all been preparing. The battle of the classes was supposed to start at 19.55 server time ... But it began at 12.00 server time or even earlier ... Nobody knew about this.
                              Moreover, the battle of classes and the battle of the titans took place at the same time [...]
                              .[/B]
                              Hi, EVE - my apologies for not replying straight away. I saw your message and I am trying to get more information for you as for the reason why the battle of classes started unannounced and earlier than expected on the 7th, at the same time as the battle of the titans,

                              Unfortunately due to my own connection issues here in Australia I have not been able to log in to the game to check in personally to see what was happening on 123 these last few days, but I want to assure you that I do understand your frustration and the frustration of other players on 123, and that I have passed the message on, from my end also.

                              In the meantime (as always) I encourage you contact Customer support ( via the game or via email [email protected] ) as soon as you see something like this happensing in the game, with dates and times involved, so they too can contact the developers through their own internal system to alert them to issues in the game, at the time they are happening

                              Hopefully I or others will be able to get back to you soon with some clarifications on this topic.

                              Kindests regards
                              Ceri


                              Ceridwen
                              (forum moderator)
                              Discord ID: Ceridwen#5518 (if my forum inbox is full)


                              * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

                              Comment


                              • #90
                                Originally posted by Medo View Post
                                I lost my equimpment gear level 70 hemlet right after i syntesize her in black smith
                                Hi Medo - the issue of gear disappearing after synthesis can sometimes occur - hopefully refreshing the game it will have returned by now. If not, please contact Customer Support via Game Settings/GM or via email ( [email protected] ) and they will be able to help you. If you have screenshots, make sure you attach them, and include time and date of when it happened.
                                All the best!
                                Ceridwen
                                (forum moderator)
                                Discord ID: Ceridwen#5518 (if my forum inbox is full)


                                * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

                                Comment

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