Forum Rules [Updated 12/21/2016]


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Patch 7.3 - Bugs, glitches and problems thread

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  • #16

    Since sanctuary has been added I have now not only once but twice been caught in the chamber boss glitch, this is so frustrating as the last time it happened was on finals day for Eternal Wars. The customer service representative, if you can call him that, acts as if he has no knowledge of this or care. The first time it happened I had an overwhelming amount of events that I missed. Then of course the second time events plus eternal wars finals. Now this morning I try and get on my account and it won't even log me in, acts as if my username and account don't even exist. I was farming minions in sanctuary when my room disconnected at I'm unsure what time. This is truly becoming out of hand and enough is enough. Why are we continuing to add things to the game when other items aren't even fixed? Why if glitches are known are we not informed so we can avoid them until the problem is solved. I'm sure a lot of people would be happy to see me go and I honestly feel that that's what needs to be the overall outcome as I can't keep working on my toon to never have access to it.


    • #17

      Hi please fix
      Last edited by online; 10-27-2017, 08:44 PM.


      • #18

        I cant see anything in sanctuary shop,its just dark and no item.
        Already repair the files but still the same,please help me.

        Mirajane s97


        • #19
          Magic pot

          Magic pot events cannot receive the open rewards S97 Carrasco


          • #20
            Originally posted by Carrasco View Post
            Magic pot events cannot receive the open rewards S97 Carrasco
            Have also encountered this on S97 TheMerlen. Shows the green reward banner but none of the tiers display as Able to be claimed. The balen count is also quite a bit off (151613112 shown as having been spent). Hoping this can be resolved. Expect other users besides Carrasco and myself have encountered this.


            • #21
              Black screen of death

              I have not been able to load my game. Crashes before load complete and I get the black screen of death. Have played for 2-3 years and now very disappointed. �� Really would like to be able to log on and play again. Currently, playing on iPad, up to date iOS with plenty of room. Any suggestions?


              • #22
                No guild boss rewards

                This is week number two that I have not recieved rewards from guild boss. I did receive takedown rewards yasterday but the weekly rewards I haven't gotten in two weeks. Didn't report it last week because I figured it was just a glitch and I would get them this week, but obviously i did not.


                • #23

                  Do a mount event please, and give mounts cards for exchange


                  • #24
                    log in problem

                    mreAna server 59 . i can log in mai main caracter pls do somting..


                    • #25
                      Problema de inicio de sesion

                      Buenos dias en estos momento hay un problema de inicio de seaion dice error de sistema java


                      • #26
                        Has anyone been helped??

                        IceFer S97

                        I logged in and when I press play, almost as soon as it starts loading the screen goes black. Anyone has a solution for that?? This is getting really frustrating.


                        • #27
                          Black screen.

                          Originally posted by IceFer View Post
                          IceFer S97

                          I logged in and when I press play, almost as soon as it starts loading the screen goes black. Anyone has a solution for that?? This is getting really frustrating.
                          I have same problem with the game. Black screen on loading. Server 77th


                          • #28
                            Black screen.

                            Originally posted by IceFer View Post
                            IceFer S97

                            I logged in and when I press play, almost as soon as it starts loading the screen goes black. Anyone has a solution for that?? This is getting really frustrating.
                            Only 99th server is up


                            • #29
                              Black screen.

                              We can play only on server with green point. Today 99th. No post for maintenance. I think server is down for moment. But. Where is server is up?


                              • #30
                                Black Screen

                                All EU servers get black screen when loading, US servers work, cam we get an update as to what's happening and will we get compensated for what we miss?

                                MrsWartune s78