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Login event bugg

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  • #16
    Oh well... Here we go again...
    I have sent a ticket, but I really don't hold out much hope of a satisfactory reply !

    And same on our server46/48... Some people received event rewards, others didn't
    Mysterica
    Server48

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    • #17
      This event (the past 3 now) is setup on a different reset time than the rest of the events. As most are set for the normal 5am reset, this one seems to be around 2-3am, so if you are waiting to do this event just prior to the normal 5am reset, you will lose an attempt and miss a day of collecting.
      damide s47

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      • #18
        ty damide

        Originally posted by Damide View Post
        This event (the past 3 now) is setup on a different reset time than the rest of the events. As most are set for the normal 5am reset, this one seems to be around 2-3am, so if you are waiting to do this event just prior to the normal 5am reset, you will lose an attempt and miss a day of collecting.
        Finally an answer....gaea learns

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        • #19
          Thanx Damide for that answer.

          But how does that work when some people on our server got the rewards and others didn't :/

          Someone please help as I haven't heard from Gaea support (no surprise there lol) and missing one day will ruin the consecutive log in
          Mysterica
          Server48

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          • #20
            Originally posted by Mysterica9901 View Post
            Thanx Damide for that answer.

            But how does that work when some people on our server got the rewards and others didn't :/

            Someone please help as I haven't heard from Gaea support (no surprise there lol) and missing one day will ruin the consecutive log in
            It would help and be beneficial if one attaches a screenshot of the event, two if needed showing what was collected and what wasn't. And also attaching a picture of the checkin screen (Rewards then checkin) to support and show that you didn't get the rewards. This will hopefully eliminate one possible saying you missed a day.

            Long as you have documentation to back it up, sometimes it depends who you get from support. Just be persistent but civil on it.
            Archavian* - Server S38

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            • #21
              Just to throw this out there, but this is a consecutive login event, so if you miss a day in the event it will mess up your ability to collect. Not saying this is what's happening just throwing it out there as a possibility

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              • #22
                Due to the fact that various events reset / give rewards at different times I usually relog every day approximately 2 hours after reset, including the days when hot events change and collect everything that's available immediately - less chances to miss out on any time related rewards this way.

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                • #23
                  Thank you

                  Thanx guys for your help.

                  And that's my worry, I miss one day and it ruins the whole consecutive event ...
                  Mysterica
                  Server48

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                  • #24
                    As feared

                    As I suspected and others have written. Today has gone back to day 1 login. Which means we are now unable to claim the full rewards due to us. The event started at 7am which means even if we did miss a reset we would've been able to claim day 2 or at worst day 1 again. Please rhea and damide stop trying to say we have done something wrong and basically saying it's our own faults. I get enough of that bs from writing tickets. This is clearly a game issue, it has nothing to do with us missing a reset or different reset times

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                    • #25
                      Please read

                      Go to news and announcements and you will see the update Roy posted -.- would make things easier if people looked then posted
                      sigpic

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                      • #26
                        Better still

                        Originally posted by Hercules88 View Post
                        Go to news and announcements and you will see the update Roy posted -.- would make things easier if people looked then posted
                        What would make things easier is Gaea launching things without bugs. What would make things fairer would be Gaea compensating those that are constantly missing out on things rather than just giving others more

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                        • #27
                          Hmm

                          Technically the servers that are getting restarted for login are getting more than the east servers. Y'all got a day or two already so now you get them same days again while we only get the same we have. So be grateful enough you get an extra two days of login for free see your compensated
                          sigpic

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                          • #28
                            Originally posted by Kilme2015
                            Being a lev9 vip, I log in automatically as soon as I enter the game, my only task is to collect rewards. So today I started Wartune... and found out I'm at day ONE! Clearly a bug, since I collected day 1 and 2 in the past two days. I was counting on exp x1000 scroll at the end of the event and will send a ticket, but honestly have few hopes...
                            They restarted the event today because some players couldn't claim day 2, so really you're just getting first 2 days again

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                            • #29
                              still no login event

                              s79 still hasnt gotten those login events
                              sigpic

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