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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 3: Respect the forum purpose and structure
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
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- Do not post any private information about other users.
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Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Missing resistance crystals

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  • Missing resistance crystals

    Since the last Update i am missing a level 7 and level 8 resistance crystal.
    I definitly didn't delete them and no one knows my password. I also change it periodly.
    Whats wrong? It cant be my misstake.
    I want them back!

  • #2
    Sounds similar to what happened to Damide. Someone gained access to his account and sold pages of items for gold, then spent balens on useless name change cards. I heard he had all replaced quickly, and name change cards replaced with balens that were spent. Not only that, but the lucky wheel items that were gained by the person who bought the cards and used the wheel, he was able to keep.

    Now i hear when this happens to Avaon, there is nothing support can do. What is going on Gaea?

    You have record Avaon had those crystals, just as you had record of what Damide lost, yet you help one player, and not the other. Ironically, what Damide had replaced was worth a great deal more than what Avaon lost.

    Give Avaon back his level 7 and 8 resistance crystals.

    Comment


    • #3
      Since the 5.0 update it can happen?
      We can't help here... Sorry you'd have to try with a ticket.
      Originally posted by truejustice007
      Hello Cosmo,
      I un socketed my lvl 2 electro resistance crystal and then it was not in my inventory or mail.

      Please help.
      Server 1 : character Darkestone
      Cosmo's Blog: http://wartunehoh.dolygames.com

      Comment


      • #4
        You misunderstood dhasselhoff. Support has been contacted, they even verified not only the existence of the crystals, but the loss. But refuse to replace them.

        Comment


        • #5
          It s all a joke now... this forum.... no feedback...customer support long time a joke...
          Lol see even magic pot... ice fang mount in it...which is free to get...

          Feel sry for you AvAon

          Comment


          • #6
            Originally posted by ~Hunge~ View Post
            You misunderstood dhasselhoff. Support has been contacted, they even verified not only the existence of the crystals, but the loss. But refuse to replace them.
            Ahhhhh.
            Well Heroes? Would the dev/support like to have a ticket#?
            Cosmo's Blog: http://wartunehoh.dolygames.com

            Comment


            • #7
              Originally posted by AvAon View Post
              Since the last Update i am missing a level 7 and level 8 resistance crystal.
              I definitly didn't delete them and no one knows my password. I also change it periodly.
              Whats wrong? It cant be my misstake.
              I want them back!
              Please contact customer support for those kind of problems. Forum is not the best way to give a specific solution for you.

              Comment

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