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Spire/Sylph Arena Please Help Cosmos

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  • Spire/Sylph Arena Please Help Cosmos

    Hi Cosmos,

    Not sure what you can do about this.. I'm having some issues with rewards exp etc and I have sent in several tickets to which Gaea does nothing ��

    1. I did spire on the 22nd and used my attempt, as in I verified after that I did not have an attempt left; however, although I used my attempt I did not receive experience or chests... Submitted a ticket...

    As a result of the "glitch"....:

    2. The next day (23rd) I did NOT do spire because I was just going to start paying 100 balens to recover exp and chests; however, the next day (24th) I did not have a recovery event option (can't win for losing lol) ~ submitted a ticket....

    **I was told this was resolved by Gaea and was advised to read these forums... However, I see no mention of a resolution and I also have not received chests/exp... I'm lost as to what Gaea is asking me to refer to here and how reading this forum has somehow resolved my tickets?? I'm genuinely very confused... I see there are others with similar issues... Am I wasting my time asking for my earned compensation of chests and exp or a scroll for the dungeon? Is this going to continue? Why won't Gaea help?

    And finally... Recently...

    3. When my server (65 US East) merged with server 41 the merge occurred on Sunday night into Monday... Well then, on Monday morning when I logged in and went to our sylph arena... No rewards for me or anyone else on the server (per their claims, heresay).. That's a lot of seps I lost... Like 110... I see nothing here about that matter being resolved either and yet Gaea again has advised me to come to the forums for a resolution on this matter (ticket)...

    I'm not sure what to do?... these unresolved issues are kinda taking the wind out of my sails... ☹️ Am I wording my tickets wrong? I'm simply just confused....

    Any help and guidance is appreciated.

    S65 Angėł

    Thank you..


    UPDATE: Gaea has advised me that the login rewards (which are no where near 110 seps) is compensation for the lost sylph arena rewards... Cosmos is this true? In place of the seps, mahara, and skill I am getting 2 seps and some flowers (I cant recall off the top of my head what the rewards are atm..). If so please advise so I can go cry in my cheerios hahahah jk. I will build a bridge and get over it,
    Last edited by Angel; 03-02-2016, 05:46 PM.
    ~ Kinzae S65 US East

  • #2
    Originally posted by Angel View Post
    3. When my server (65 US East) merged with server 41 the merge occurred on Sunday night into Monday... Well then, on Monday morning when I logged in and went to our sylph arena... No rewards for me or anyone else on the server (per their claims, heresay).. That's a lot of seps I lost... Like 110... I see nothing here about that matter being resolved either and yet Gaea again has advised me to come to the forums for a resolution on this matter (ticket)...

    I'm not sure what to do?... these unresolved issues are kinda taking the wind out of my sails... ☹️ Am I wording my tickets wrong? I'm simply just confused....
    .

    S65 Angėł

    Thank you..
    Same thing happened here, no sepulcron rewards nor daily mahra.
    Server 67- part of 58 merge with 41
    Ferr Server 67

    Comment


    • #3
      Yeah I didn't get any sylph arena rewards either submitted a ticket as well. Their response was, "the developers are aware of this issue, and thank you for your patronage" nothing of use or help. Also idk if this was your case Angel but I have found, if you do a run or spire the next day you can't recover. Even if while doing that run, you don't use your own attempt. So if you skip your run but help a lower lvl do theirs, or you help in spire but don't use attempt, it won't let you recover YOURS the next day. Which really sucks, and could have been your issue, not sure though.

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      • #4
        Thank you DB!! )))

        Originally posted by Deadbody View Post
        Yeah I didn't get any sylph arena rewards either submitted a ticket as well. Their response was, "the developers are aware of this issue, and thank you for your patronage" nothing of use or help. Also idk if this was your case Angel but I have found, if you do a run or spire the next day you can't recover. Even if while doing that run, you don't use your own attempt. So if you skip your run but help a lower lvl do theirs, or you help in spire but don't use attempt, it won't let you recover YOURS the next day. Which really sucks, and could have been your issue, not sure though.
        DB you really helped me, seriously with the spire situation (recovery event) I had no idea that me helping someone and not using my bene could keep me from getting the recovery event! Thank you so much! I appreciate the heads up my friend
        ~ Kinzae S65 US East

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