Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

No Sylph arena rewrds after merge

  • Filter
  • Time
  • Show
Clear All
new posts

  • No Sylph arena rewrds after merge

    Some people didnt received there Sylph Arena rewards after the merge of s27/29/33 with s37!!!!

    Did other merged servers have the same issue?
    Hero's assembly member
    Exodus - s29
    Line-ID: Leviathan23
    Need Customer Support? Click Here
    Want to help make Wartune: HOH better? Click Here

  • #2
    server 42 same problem


    • #3
      server 40, same bug


      • #4
        Server 58 and in have the same problem


        • #5
          Missing Slyph arena rewards

          Server 58 was merged with server 41, many on server 58 did not receive Slyph arena rewards on Monday after merge. We submitted tickets and their response was they fixed problem, though we didn't receive compensation, now the are saying we have to provide screenshot showing we didn't get the fix. What I'd like to know is how the hell we take screenshots of nothing? I have to say I'm sorely missing kabams prompt customer service, to date Gaea's sucks!!!!


          • #6
            Many in servers 58,60,62,65 and 67 (if not all) did not receive sepulcrons after merge with 41.
            Sent a ticket, and it's been over 24 hours that there has been no response...

            I do miss kabam in this regard as well. Paying costumers do not even get an answer...

            Last time this happened, Kabam made it so the next weekend, players got double sepulcrons. Of course, the daily mahra we get from sylph arena we're also missing after reset....

            Please fix and answer your costumers Gaea
            Ferr Server 67


            • #7

              So guess there is no.compensation coming for this.


              • #8

                no true...they have dream any compensation...
                kabam was better

                COSMOS do you want help us??
                Last edited by LatoOscuro S42; 03-03-2016, 09:51 AM.


                • #9
                  What a joke ...

                  The guys are ruining one week of effort in sylph arena with the merge by not giving the rewards the players deserve.
                  It's not even fair as some of the players on a same server got them and some other not.

                  From all we can see, Gaea support is way worse than Kabam was. And it was a challenge ...

                  Cosmos, please inform them to improve their attitude, it's currently a total shame.

                  From a player who is not even concerned by the merge but have some compassion.



                  • #10
                    I did math on this, I would have got the 110 seps 1 skill chest rewards for the week plus 20 mahra for daily. Using the sale price of these items it comes to 3400 balens for seps 400 min for skill and 600 for mahra that is 4400 balens. Roughly 65$ US worth of rewards we are not recieving.


                    • #11

                      ah ah
                      now it's clear... GAEA support has precompiled answers...don't speak english...


                      • #12
                        "We hope that helps"
                        No it don't. Because some people got there sylph arena rewards and others don't.
                        And those merge events don't even cap close for what players have gotten normally threw out there weekly sylph arena rewards!
                        Not even mentioning that some were "lucky" enough to get there weekly rewards plus the merge event rewards.
                        Hope Gaea can fix this problem for those who were "unlucky"!
                        Hero's assembly member
                        Exodus - s29
                        Line-ID: Leviathan23
                        Need Customer Support? Click Here
                        Want to help make Wartune: HOH better? Click Here


                        • #13
                          Originally posted by LatoOscuro S42 View Post

                          ah ah
                          now it's clear... GAEA support has precompiled answers...don't speak english...
                          their answer is wrong tho?

                          it would work like that if it was local sylph arena, but cross server event's rankings shouldn't be influenced by a merge, doesn't magically change those rankings as they claim as it has nothing to do with those servers themselves as it would be on local sylph arena as we had at start of sylphs being introduced


                          • #14
                            Also as a note, they said merger events were our comp for this error, yet new mergers get same events now!! So how are the 2nd wave getting our compensation, if it was ment to supplement OUR loss. This new company is surprisingly worse than kabam, and that is BAD.