Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

PvP points

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • PvP points

    Hello,

    next week we get 0 pvp points what is not possible. Is it problem in all servers or only in ours ?


    Greetings,
    Nefty 77 server

  • #2
    Same problem being reported on serveral servers. Also, some in the top 20 have verified they received title this week but because their points were not reset, they still have it

    Comment


    • #3
      Hunge is correct, and many that usually get Warrior's Mark weekly did not get this week. Support is aware of the issue but continue to send tickets until it's fixed.

      Comment


      • #4
        I haven' got my warrior mark chest for 3 weeks now and I always get around 3000+ pvp points... its really quite annoying when stuff like this happens.. it takes long enough with wanting to get stuff with warrior marks as it is

        Comment


        • #5
          no reward

          As I wrote on kabam forum:
          no rewards
          i have almost same problem! There are two toons what I use on server29 and server33. I always play pvp in same room in same time on two devices. After reseted pvp cross server ranking i got message in one of my account 'sorry u have reached 420 points and no warriors mark' in other account I got 2250 points and 1 warrior mark......There is a bit problem btw yesterday when I went sleep I had about 1890 points at 22:00 pm eu time. So how kabam and gaea super couple count pvp points? When will costumer service answer to my ticket???


          Comment


          • #6
            I am sure that Gaea is aware of the problem and will try to solve it ASAP
            Hero's assembly member
            Exodus - s29
            Line-ID: Leviathan23
            Need Customer Support? Click Here
            Want to help make Wartune: HOH better? Click Here

            Comment


            • #7
              Ignored

              I raised a ticket on this issue on Monday. Following the problems of last weeks pvp I made sure to screenshot the pvp points I had on Sunday night and what the rank said I had on Monday morning. Still no reply other than the out of hours one. I've heard one player has had a response that we've all already been compensated for this?
              Chaos AGM 66/69

              Line ID - Awesomefang

              Skype - realwhitefang

              Comment


              • #8
                still no answer

                I didn't get any answer still... We got that information in other topic about be patient cuz new year holiday in chine...


                Comment


                • #9
                  2 weeks i lost out.
                  2 weeks ive written tickets and got nothing.
                  Only response ive had, are ones saying they have given all the compensation they can.
                  Referring to the recent event that made euro servers fall even further behind.
                  Thanks good work

                  Comment


                  • #10
                    Still waiting

                    I didnt get any answer still.........i am waiting for answer abour pvp!!!!


                    Comment


                    • #11
                      Sorry on behalf of the team for caused frustrations. Please continue communicating with game support. I also reported this issue via my channels.

                      Comment


                      • #12
                        Cross Server Pvp Points

                        I have also not received a warriors mark for two weeks as I have been told I haven't received enough points.....

                        That's physically impossible even from just winning 14/15 pvp fights, u earn enough points for a warriors chest, let alone points from bgs.

                        I have also written tickets to Gaea, that have also only received the out of hours reply, and this was prior to the Chinese holiday period!!!

                        Not too happy with all these problems with Gaea, and they have only just started, please sort this out quickly.

                        Thanx
                        Mysty
                        Server48

                        Comment


                        • #13
                          Ignorance

                          This problem is getting out of hand. Gaea are burying there heads in the sand and hoping the issue will just go away on its own. It's now been 5 days since I submitted a ticket about this and the only response I got was to say my message was received out of hours.

                          For a company that is trying to break the western market they are likely gonna fail. Ignoring your customers will just lead to no customers.
                          Chaos AGM 66/69

                          Line ID - Awesomefang

                          Skype - realwhitefang

                          Comment


                          • #14
                            I got automata answer and after someone sent me an email and asked screenshot and asked me tell again what happen?????are you kidding guys? Is this a costumer service???? I wrote everyting in m ticket attached screenshots...now try to check my logfiles or get skilled developers who can find out what happened!!!shame on you Gaea, shame on you kabam!


                            Comment


                            • #15
                              Missing out on warriors mark

                              This week again my points didnt count correctly. This has been going on for a while and makes me wonder what is the point to try and get the title roadwarrior. Since it doesnt matter how many points i rack in a week. Mine seem to be only calculated for 1 day or maybe two instead of getting a whole week.
                              Besides that issue i usually get resetted twice in a week missing out on a day as well.

                              I have made tickets but the only answer i get is we are working on the issue. I like to see this fixed as soon as possible and maybe some compensation for the missing warriors mark chest.
                              Last edited by Isabel; 02-15-2016, 05:54 PM.

                              Comment

                              Working...
                              X