Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Truffatori e incompetenti

  • Filter
  • Time
  • Show
Clear All
new posts

  • Truffatori e incompetenti

    Irregolarità da parte del Team Support Kabam
    desidero segnalare la metodologia di supporto ai problemi da parte del Team.

    Quand il Team si rende conto palesemente di un errore e di aver causato un danno a seguito di informazioni errate, dice:

    "Grazie del tuo messaggio. Comprendo la tua difficolta' ad accettare questa decisione, ma purtroppo non siamo autorizzati a concedere rimborsi in questa situazione. Visto che il problema e' stato ampiamente dibattuto, questo messaggio verra' chiuso."

    La sintesi di quello che è successo è: che a fronte di informazioni e comunicazioni da loro date errate ho partecipato in orario sbagliato quindi non nel corso dell'evento ma dopo che era stato chiuso ho scaricato tutte le mie risorse senza beneficiare delle concessioni promesse nel corso dell'evento. Io sono entrato due ore dopo che l'evento è stato chiuso ma loro avevano comunicato che quando io entravo era ancora attivo.

    Ditemi voi se è giusto ingannare e poi dire ci spiace anche se abbiamo sbagliato con te comunque alcuni non hanno avuto problemi
    Edit / Delete Edit Post Quick reply to this message Reply Reply With Quote REPLY WITH QUOTE MULTI-QUOTE
    Yesterday 07:24 PM #2
    Roberto1w Roberto1w is online now
    New Member
    Join Date
    Sep 2011
    Ciao Roberto,
    Grazie delle ulteriori informazioni. Il dipartimento direzione ci ha comunicato che l'evento è iniziato alle 14 non alle 21. L'evento in sè è stato corretto ma, purtroppo, si è trattato di un errore nel testo in italiano, il quale riportava l’orario sbagliato. Ci scusiamo dell'imprevisto ma, essendo durato 24 ore, la tua richiesta non può essere accolta.

    Quindi è durato 24 ore ma io ho effettuato le operazioni nella 25 e 26 ora ma non per un mio sbaglio ma per loro indicazioni, ma por se ne fregano e dicono che coma sempre 24 ore è durato
    Edit / Delete Edit Post Quick reply to this message Reply Reply With Quote REPLY WITH QUOTE MULTI-QUOTE
    Yesterday 07:26 PM #3
    Roberto1w Roberto1w is online now
    New Member
    Join Date
    Sep 2011
    Good evening,
    I would like to point out the support methodology to the problems by the Team.

    Quand team realizes clearly a mistake and that he had suffered a loss due to incorrect information , he says :

    " Thank you for your message. Understand your difficulty ' to accept this decision, but unfortunately we are not authorized to grant refunds in this situation. Given that the problem' has been widely debated , this message will be ' closed. '

    The summary of what has happened is, that in the face of information and communications from their dates wrong I participated in the wrong time so during the event after it was closed but I downloaded all my resources without benefiting from the concessions promised in during the event . I came two hours after the event was closed but they had announced that I entered when I was still active.

    Tell me if it is right cheat and then say sorry even if we have wrong with you , anyway, some have had no problems

    Hello Roberto ,
    Thank you for the additional information . The department has informed us that the event started at 14, not at 21 . The event itself was correct but , unfortunately, it was a mistake in the text in Italian , which reported the wrong time . We apologize but the unexpected , being that lasted 24 hours, your request can not be accepted .

    So it lasted 24 hours, but I have carried out the operations in 25 and 26 hours but not for my mistake but their directions , but they do not care por and coma always say that lasted 24 hours