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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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SET RULES

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Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
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Rule 3: Respect the forum purpose and structure
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Path of Ambition Chest

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  • Path of Ambition Chest

    On April 19th, 2015, I was offered a Path of Ambition Chest with a purchase of 30 gems. I purchased this chest and logged back on game and was offered this Chest THREE (3) more times in which I purchased THREE (3) more chests. Now, I only received ONE chest after I had to write Kabam Support to receive this chest. I have tried explaining that I purchased 4 of these chests by pressing the BUY NOW BUTTON 4 different times. Provided receipts of these purchases to your Support team without resolution of giving me the 3 chests that was owed through YOUR Company. If it was a mistake, it was not my fault. And should receive what I paid for as a Customer. Yet trying to resolve this issue, Kabam Support closes my tickets after numerous attempts to receive product I purchased. Is it a real strain on your company's revenue to apologize and give me the 3 chests purchased? I just want what I paid for. Is that so hard?

  • #2
    Moving this over to the EU forum as this was an EU servers offer.

    [Moved]

    Comment


    • #3
      I'm not in Europe... I'm in Pendragon 131

      Comment


      • #4
        I'm in Pendragon 1131 not in the EU Server

        Comment


        • #5
          Ripped off by kabam as ussual

          I done the same thing in 130 and they still owe me two chest of the path to ambition .....

          Comment


          • #6
            Wow that's 2 complains Kabam about the same issue... Instead of closing support tickets, maybe you should honor customer's purchases. Again I do not understand why you can't solve this small minute issue by giving your loyal players what they actually spent their money on. You owe me 3 Path of Ambition Chests. And 2 to the other player. You mean 5 of these chests will make a dent in ur profits?

            Comment


            • #7
              Lol fat chance

              It's simple kabam doesn't care for the players that pay there wages

              Spent money I didn't have to get this offer and didn't evan get my prizes owed to me

              Comment


              • #8
                So what's gunna happen ?

                Comment


                • #9
                  Originally posted by Rukkirii View Post
                  Moving this over to the EU forum as this was an EU servers offer.

                  [Moved]

                  Your wrong

                  Comment


                  • #10
                    Hey guys. Sorry to hear about this issue. Please tell me your exact player name and server and I will check into it for you.

                    Comment


                    • #11
                      Originally posted by JacobKabam View Post
                      Hey guys. Sorry to hear about this issue. Please tell me your exact player name and server and I will check into it for you.
                      My player name is : OpnEyE
                      Server: Pendragon 131

                      I just want what I paid for. They owe me 3 Path of Ambition Chests. . Thank you for ur time JacobKabam

                      Comment


                      • #12
                        Hi OpnEyE. I spoke to our support team about this. It seems this offer was a one time special, so if you purchased it once it wouldn't appear again on the screen. I checked and they were able to confirm you received one of these chests. Please keep an eye on the icon in the top right of the screen, if the little chest disappears it means the offer was a one time special.

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