Forum Rules [Updated 12/21/2016]


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Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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Generally, BE NICE. There is nothing wrong with being nice to each other.
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Path of Ambition Chest

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  • Path of Ambition Chest

    On April 19th, 2015, I was offered a Path of Ambition Chest with a purchase of 30 gems. I purchased this chest and logged back on game and was offered this Chest THREE (3) more times in which I purchased THREE (3) more chests. Now, I only received ONE chest after I had to write Kabam Support to receive this chest. I have tried explaining that I purchased 4 of these chests by pressing the BUY NOW BUTTON 4 different times. Provided receipts of these purchases to your Support team without resolution of giving me the 3 chests that was owed through YOUR Company. If it was a mistake, it was not my fault. And should receive what I paid for as a Customer. Yet trying to resolve this issue, Kabam Support closes my tickets after numerous attempts to receive product I purchased. Is it a real strain on your company's revenue to apologize and give me the 3 chests purchased? I just want what I paid for. Is that so hard?

  • #2
    Moving this over to the EU forum as this was an EU servers offer.



    • #3
      I'm not in Europe... I'm in Pendragon 131


      • #4
        I'm in Pendragon 1131 not in the EU Server


        • #5
          Ripped off by kabam as ussual

          I done the same thing in 130 and they still owe me two chest of the path to ambition .....


          • #6
            Wow that's 2 complains Kabam about the same issue... Instead of closing support tickets, maybe you should honor customer's purchases. Again I do not understand why you can't solve this small minute issue by giving your loyal players what they actually spent their money on. You owe me 3 Path of Ambition Chests. And 2 to the other player. You mean 5 of these chests will make a dent in ur profits?


            • #7
              Lol fat chance

              It's simple kabam doesn't care for the players that pay there wages

              Spent money I didn't have to get this offer and didn't evan get my prizes owed to me


              • #8
                So what's gunna happen ?


                • #9
                  Originally posted by Rukkirii View Post
                  Moving this over to the EU forum as this was an EU servers offer.


                  Your wrong


                  • #10
                    Hey guys. Sorry to hear about this issue. Please tell me your exact player name and server and I will check into it for you.


                    • #11
                      Originally posted by JacobKabam View Post
                      Hey guys. Sorry to hear about this issue. Please tell me your exact player name and server and I will check into it for you.
                      My player name is : OpnEyE
                      Server: Pendragon 131

                      I just want what I paid for. They owe me 3 Path of Ambition Chests. . Thank you for ur time JacobKabam


                      • #12
                        Hi OpnEyE. I spoke to our support team about this. It seems this offer was a one time special, so if you purchased it once it wouldn't appear again on the screen. I checked and they were able to confirm you received one of these chests. Please keep an eye on the icon in the top right of the screen, if the little chest disappears it means the offer was a one time special.