Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Story of the Broken Hearts: my heart is broken

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Story of the Broken Hearts: my heart is broken

    This weekend we have a special event: Story of the Broken Hearts.
    We were promissed that we could win Enid or Laudine after finding 50 Iron Hearts.
    Never was Kabam more succesful in choosing a title for an event, because it really broke my heart.

    I attacked hundreds of pict cities. Level 4, 5, till 9 and 10. I attacked them all. Every pict city I could find. And after two days of hard work I finally collected my 50 hearts!
    I used the trade in. And then I opened the Chest of Broken Hearts. NOOOOOOOOO!!!!! I did get Enid’s call. The hero I already had since it was first introduced. I won Enid several times since that moment.

    Why, Kabam?

    So all my hard work was useless. Unbelievable, kabam did it again.
    To make it a bit worse, I checked my troops. I did attack the pics cities with 10.000 battering rams and 500 supply convoys. I lost almost no troops, because all my knights are level 255 or better. At the start I had 60.000 supply convoys and when I finally collected 50 hearts, I suddenly had only 56.500 supply convoys left. Again deserting troops. This bug is in the game since Januar 2014 (that moment I lost half of my battering rams -> thats why I know the bug).

    So conclusion:
    * My hard work was for nothing. I won something I already have.
    * I lost several thousands of Battering Rams & Supply Convoys because of a bug in the game.
    * I still don't have Lady Laudine

    Thank you very very much, Kabam.

    Yes Kabam, you finally did it: I’ll try to stop playing. Your new stupid Purgatory event (only introduced to let player buy a lot of gems...) will have as result a reduced activity in the normal worlds. That will give me enough space to stop my addiction and do something else with my time. Maybe playing another game. No, indeed, it will not be a game from KABAM.

  • #2
    69 views awesome!
    Don't reply kabam! don't you dare to reply to this post.
    Only watch and read comments, it's the best kabam can do and be good at it.

    Where is job application? Seems the best job ever, sitting on costumers money without giving good service .

    Comment


    • #3
      Dear users,

      the quest in question was accurately described and it would seem that all went as it should.
      We are sorry that you were disappointed with the outcome, however there will undoubtedly be numerous upcoming occasions to obtain this Hero.

      Best of luck to you whatever you may decide,

      Ganstack

      Comment


      • #4
        I don't care about that stupid hero. I do care I lost troops that aren't killed during the fights. Otherwise they should have been in my hospitals.
        I do care I didn't win anything at all, despite working very hard to get those stupid hearts. I do care you (kabam) added a stupid contest.

        How stupid are you? Can't you read?

        And I shall not reply to the "Best of luck to you whatever you may decide"...

        Comment


        • #5
          Dear user,

          please refrain from using any foul language, even if you choose to replace a few letters with *.
          Regarding the problems you encountered with loosing troops which didn`t die in battle, I would ask you to replace report this to our customer support department.
          Furthermore, keep in mind that participation in these events isn't mandatory.

          Regards,

          Ganstack

          Comment


          • #6
            Yes, I could raise an issue. Been there, done that. I'll get the question from support to send the reports involved. How many reports do you think I can provide? 100? 500? 1000? So no, customer service isn't an option. Development should repair the bug. Like they should have done a year ago. Or one of those times other players reported this irritating bug.

            Attack 200 times the same pict city, 10 at the same time, and you'll notice the bug... Start with 100k battering rams. Use an account with hospitals. You'll see the number of battering rams is dropping faster, than picts can kill.

            Comment


            • #7
              It's funny though, you said this bug is a year old. By the time i was playing in 2012, the bug already existed.
              And it wasn't just 10k or so, it took 100k supply wagons from one mars away every session of 1m wagons sending. Gone just like that.

              By the time now this has been reported numerous times and i can tell you that not even 90% has been compensated.
              But kabam, it does not cares does it? The money flows is all that matters, ain't that right Ganstack bro? Go tell those peeps.

              Comment

              Working...
              X
              😀
              🥰
              🤢
              😎
              😡
              👍
              👎