Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Hacking of account at ector123

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    Dear Kabam...

    FIX THIS. People spend money on this game. This is serious business! If not.... I quit playing immediately!

    Greetz, Frank aka El Diablo (ector).

    Comment


    • #32
      We are very sorry to hear about the troubles with your friends account. In order for your friend to recover their account, they will need to contact the Support Center to have the issue investigated further. Please have your friend send an email to customer support right away.

      Good luck!

      Comment


      • #33
        Hi Kabam.

        Please help Belly56 to restore his account and find out who did this unacceptable joke to him.
        Belly worked hard for all he have earned in the game.
        Who would ever trough away gear ???
        And spend all your gems to not important stuff?

        Please help him cause this things can be happen to us all ; ((.

        Regard Ragnarr Lo?brok ector123

        Comment


        • #34
          Hi rukiiri,

          I already send an email everytime i got the same answer u have to change youre password but im not stupid i already done that did it right away

          Gr belly

          Comment


          • #35
            Belly 56

            Give belly his might items gems gear everything back. This happend several times. Its a shame for kabam and investagate who did this.

            Comment


            • #36
              Originally posted by Rukkirii View Post
              We are very sorry to hear about the troubles with your friends account. In order for your friend to recover their account, they will need to contact the Support Center to have the issue investigated further. Please have your friend send an email to customer support right away.

              Good luck!

              Rukkirii,

              This has already been done by belly56 and they didn't help him out. Because of that we try it this way, at the forum.

              Comment


              • #37
                bad fix it

                Comment


                • #38
                  Originally posted by Rukkirii View Post
                  We are very sorry to hear about the troubles with your friends account. In order for your friend to recover their account, they will need to contact the Support Center to have the issue investigated further. Please have your friend send an email to customer support right away.

                  Good luck!

                  KaBam.......what a crap answer. This is nog THE Solution. Come up with something better. This sucks

                  Comment


                  • #39
                    Dear Kabam. help belly56 with this problem.
                    He is an experienced player and an important and active member of our alliance.

                    Pjotr1703

                    Comment


                    • #40
                      Hi Kabam inc,

                      After all these years playing I came to a conclusion Kabam still don't listen to individual players. Maybe this would be a wake up call.
                      This is a report of ector123. A new server kabam made after hearing people out and didn't even listen to their opinion. Now we are month further and someone gets hacked. He has no gems, no troops, no gear, no might and not even his hospitals left. This isn't just a mistake by just clicking the wrong thing or not paying his attention, this is a matter of someone else playing on his acc. Well first of all, don't standard mailing that u will do your best but never have seen a mail. You need to do something here to keep people playing on ector123. First of all restore Belly56 his account from before this was happend. After this go look on devices played on Belly56 his acc and look for some trails at this account. Someone has been logged in and have something simular with another account.

                      Make it your first priority and help this man cause it took allready to much time. It will be easier to investigate after just a little time.

                      Grz Varro

                      Comment


                      • #41
                        Fix this problem

                        Kabam, stop being that money sucking bitch and show some compassion to belly and fix his problem! Give him back his account, might, Knights, gear, gems, etc as he had befor the hack.
                        If your security is this weak it can happen to all of us and that is frightening. Maybe you didn't notice it yet but some people spend money on this game. Not kabam money but real money for which we have to work hard every day!!

                        Comment


                        • #42
                          help him and fix it

                          Kabam help belly56. Give him everything back. And delete the person who did this

                          Comment


                          • #43
                            I agree with the above. Belly's account should be restored completely.

                            Comment


                            • #44
                              Kabam help belly with this problem. give him back everything before the hack. belly is a important player of our world. and find oud who did this. gr hekken (union)

                              Comment


                              • #45
                                Kabam kabam kabam this is not normal what is going on now with belly!!help him with this big problem!and find The ****ing hacker !burpking ector

                                Comment

                                Working...
                                X