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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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season 2 events missing

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  • #16
    After 5 days we have again flash tom events. Great job Kabam

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    • #17
      What's going on????? Did we get any refund???

      Comment

      • #18
        Hello all,

        We are sorry to hear that some tournaments have not been activated on your server during the Season 2. After investigating I found what was causing the issue and it is now fixed so you'll be able to fully enjoy the next season.

        I understand your frustration and I decided to run a flash season of one week on your server. It will be a slightly modified version of it but you'll be able to compete and earn epic rewards. Check your message in game as the exclusive flash season will be live soon.

        I will post any updates on this thread regarding the start of this season.

        Comment

        • #19
          Lohki thank you for respond. But tell as why it's take so long? It should be resolved max 24h after firs complaining. Now everybody are mad and frustrated. I think it should be better communication from Kabam. On US forum i get answer after 33 minutes, here it's take one week. We have feelings like player second division... It shouldn't happend.

          Comment

          • #20
            Originally posted by Fido_Dido View Post
            Lohki thank you for respond. But tell as why it's take so long? It should be resolved max 24h after firs complaining. Now everybody are mad and frustrated. I think it should be better communication from Kabam. On US forum i get answer after 33 minutes, here it's take one week. We have feelings like player second division... It shouldn't happend.
            I understand your concerns and I would like to thank you for your feedback. It's because of players like you that Kabam always try to improve you game experience.
            We have taken actions to improve the communication with you. I would like to add that in some case like this one, a forum thread is really useful to warn us of some in game issues and you can even strengthen your message by contacting the player support.

            I will set up a flash season for your server that will start tomorrow and last until next wednesday 12:00. I will post a detailed message concerning this exclusive season real soon.

            Comment

            • #21
              Lohki thank you for respond

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              • #22
                Stay tuned ! the Season detail arrive. It will start at 16:00 Camelot Time

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                • #23
                  thx for information but season2 is ending we have final results

                  Comment

                  • #24
                    Originally posted by _Katmandu_ View Post
                    thx for information but season2 is ending we have final results
                    Yes but due to the fact you couldn"t play all the events in server 32 I will create a flash season only for your server. It will start at 16:00 server time.

                    Comment

                    • #25
                      so the final results will be corrected ?

                      Now I understand its flash season only for our server. I have to start with from the beginning. In seazon 2 i had third position before events missing. In the end of seson 2 i have 12 position. i lose good reward

                      Comment

                      • #26
                        Ok sezon is working, but we don't know what we can win. Please announcement prizes

                        Comment

                        • #27
                          Originally posted by Fido_Dido View Post
                          Ok sezon is working, but we don't know what we can win. Please announcement prizes
                          I posted a thread detailing the ranks and the reward for the exclusive season!

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                          • #28
                            It is me again lokhi
                            Why us servers hav 85 n euro serbers hav 45 players in gem lvl? Top 60 players should be in gem lvl.i gem n use lot of times to get gem lvl but finished with #46 ;(. it is sad n disappoint for me. got tited n same prizes with #200. i can get top 100 to 200 without gem.i think Top 60 should be gem lvl. thx fr reading my complain mail. thx lohki.

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