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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Spring cleaning

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  • #16
    What up with cleaning?
    I've received email what will be mystery chest cleaning and... No cleaning until today.
    Any info for us?

    Comment


    • #17
      After that one incident, no more chest cleanings. It's possible that I'm looking for something that's not a "mystery" chest clearing. I would like to rid my inventory of old things that can't be opened, like the "Fan" boxes from the Winter Olympics or the "Sacred Superiority", "Magic Seal", "Red Envelope" "Power" or "Sacred Runner" boxes that I didn't get enough of to exchange in my Round Tower. But I don't know that means that they're "mystery" chests giving a variable amount of resources or troops, they're just items that I can't open and that clutter my inventory. Maybe what I want is an Annoying Chests I Can't Use cleaning...

      Comment


      • #18
        Hello everyone,

        The mystery chest cleaning has been done already, so please check your inventories to find the items placed there in their respective category.
        The mystery chest clean-up didn't involve all mystery chests, so if you still have some in your inventory it's because they were not involved in this process. I cannot give you a specific list of chests that have been opened for you, however if you are missing any chest please check you inventory for the items it contained.

        Comment


        • #19
          Originally posted by DanaKabam View Post
          Hello everyone,

          The mystery chest cleaning has been done already, so please check your inventories to find the items placed there in their respective category.
          The mystery chest clean-up didn't involve all mystery chests, so if you still have some in your inventory it's because they were not involved in this process. I cannot give you a specific list of chests that have been opened for you, however if you are missing any chest please check you inventory for the items it contained.
          Ok, Dana. You did clean the mystery chest, but this wasn't what whe we're talking about. Here is a small list of chest that ara on the inventory that can't be opened and some of them are there for more than a year. If u don't mind I'll put the Spanish names of the chest because I don't know if they have the same in English

          Fragmento de pegaso
          Sello mágico
          Guardián sagrado
          Superioridad sagrada
          Huevo de Pascua
          Almas
          Petardos
          Cristal de pegasus
          Hueso de dragón
          Sobre rojo
          Fans
          Orden
          Trofeo de guerra
          Corredor sagrado
          Gloria
          Poder
          Espíritus
          Fragmento de nomenclatura

          So Dana what is supposed that we have to do with this? Same happens with a lot of useless items such us grails ,divine insp. misthic trainings, arthurs, galahads and Kay's etc etc etc.
          People have thousands of this items and they keep appearing on chest , madness and promotions.
          Hopefully it will not take another 2 months until you respond.

          Regards
          Serx, bors 41

          Comment


          • #20
            Hi Serx,

            Most of the items you listed were items that could have been exchanged for something else in the Round Tower. This is a great point you are making and I have made a note of these chests to be removed in the near future.
            As far as the other items are concerned, we are working on finding a solution for using these items or possibly even exchanging them. I will keep you informed if and when this will happen.

            Comment


            • #21
              You are right, some of them could be exchanged but not all of them and not in the exact amount required, and by the way you should find a solution for the outdated gears, hundreds of chest with useless gear that nobody is going to bother opening them.

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              • #22
                When will be a chest cleaning? I've: power, red envelope, sacred Guardian, firecracker, glory, pegasus crystals, fans, sacred superiority and more... It's really crazy to scroll 25 usless chest to find any new chest.

                Comment


                • #23
                  animo jajajaj

                  Comment


                  • #24
                    Originally posted by Fido_Dido View Post
                    When will be a chest cleaning? I've: power, red envelope, sacred Guardian, firecracker, glory, pegasus crystals, fans, sacred superiority and more... It's really crazy to scroll 25 usless chest to find any new chest.
                    You are right, these items are now useless and we will work on having them removed in the coming weeks. Thanks for reporting it.

                    Comment


                    • #25
                      Ajjajaja cabron, costó lo suyo pero al final se dignaron a contestar algo,

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                      • #26
                        Dana maybe u will make this chest openable. We need more medals to heroes. We spend time and money to get those chest so maybe this will be a recompense.
                        I think this is good idea. Once u do this, so consider this for those chest.

                        Comment


                        • #27
                          el unico detalle que hablamos español jajajajaj

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