Players,
We have seen a surge of activity from fraudulent third party sites that are not affiliated with Kabam, claiming to sell cheap gems for various Kabam games.

The use of these sites may compromise your game and payment information. These websites use STOLEN CREDIT CARD information to make the gem purchases that you would receive. This opens you to potential fraudulent activity in the future. Don’t let fraudsters get your personal data or credit card information!

Do not give ANYONE your account information, personal information, or payment information!

By using these sites you are in collusion with these people to defraud the victims they have stolen the credit card info from. You are also putting yourself in danger of being a future victim of their fraudulent activities. For your account safety and to prevent yourself from being a part of fraudulent activity, DO NOT use any of these sites!

We are always working on ways to prevent and track these types of purchases. We are also looking into ways of blocking these types of transactions and thus you risk never seeing the gems you have attempted to purchase from those unauthorized third party sites without being given a refund.

As a reminder, we have Terms of Service that specifically address this type of activity.

Please review the following excerpts from our Terms of Service - Username and Password section:
You acknowledge that you shall be responsible for ensuring that any user name you select does not infringe any third party rights or is otherwise unlawful. Kabam may refuse to grant you a username in its sole discretion for any reason including if it impersonates or misleadingly implies an association with the persona of another person or entity, is or may be illegal, is or may be protected by trademark or other proprietary rights, is vulgar or otherwise offensive, or may cause confusion, or for any other reason as determined by us in our sole discretion. Your selection and use of a specific username does not convey any ownership or rights in that username and Kabam reserves the right to revoke and/or reassign that username in its sole discretion. You understand and agree that Kabam reserves the right to change, remove, alter or delete any username, with or without prior notice to you, at any time and for any reason in Kabam’s sole discretion.YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND ALL ACCESS TO AND USE OF YOUR ACCOUNT, INCLUDING ANY AND ALL ACTIVITIES (INCLUDING USE OF VIRTUAL CURRENCY, SITE ITEMS, OR SERVICES ON OR THROUGH THE WEBSITES OR THIRD PARTY PLATFORMS, AS APPLICABLE) THAT ARE CONDUCTED THROUGH THE USE OF YOUR USERNAME AND PASSWORD WHETHER OR NOT AUTHORIZED BY YOU.

You agree not to transfer or resell or otherwise convey your Account or the right to use your Account or rights therein to anyone. If you have reason to believe that your Account is no longer secure, you must: (i) promptly change your password and (ii) immediately notify us of the problem by e-mailing us at [email protected] (with the subject line: “Username Password Security Issues”).

You may not use anyone else’s Account at any time and you may not allow anyone else to use your Account at any time. You agree that Kabam will not be liable for any loss you may incur as a result of someone else using your Account, either with or without your knowledge, and you further agree that you will be liable for losses incurred by Kabam or another party due to someone else using your Account. Because of this, Kabam strongly recommends that you exit from your Account at the end of each session.

You agree to pay all fees or charges incurred by your Account, including applicable taxes at the time that the applicable fee or charge becomes payable. Unless otherwise indicated, all prices are in US Dollars. Kabam may add new products and services for additional fees and charges, or proactively amend fees and charges for Services and/or Materials, at any time in our sole discretion. You represent to Kabam that you are an authorized user of the chosen method of payment used to pay any fees you incur plus all applicable taxes. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE FULLY LIABLE FOR ALL FEES AND CHARGES MADE THROUGH YOUR ACCOUNT.YOU ACKNOWLEDGE AND AGREE THAT THERE ARE NO REFUNDS FOR FEES AND CHARGES MADE THROUGH YOUR ACCOUNT.

DO NOT TRUST any information about third party gems websites that is not published by Kabam Personnel on Kabam Official Customer Support – Forums /Social Media and In-Game Communication Channels!