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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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New Player Moderators

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  • New Player Moderators

    Gaea has asked us to help moderate the forums, to support their staff and community managers. We are experienced players from different worlds who are doing this as volunteers, to try to improve communications between Gaea and players. We cannot make changes ourselves, but we can bring issues and suggestions to the attention of Gaea staff and devs.

    So far, we have worked with Gaea to bring iron plackarts back to the round tower, to address glitches in Grail wars, to get hysteria chests added back into the shop for madness, and to address other individual and systemic issues.

    We have also submitted suggestions for updated and improved prize packages for events (drawn from players' suggestions in the forums, in line chats and in our home worlds), since we know this is a major priority for all players. No significant changes to prizes will be made in May, but we are hopeful that we will see new prizes and events soon.

    We are here to help.

    Arthur RT
    Guinevere RT
    Lancelot RT
    KBN Player Moderator

  • #2
    Thanks for the help you are providing.

    Comment


    • #3
      119 help please in explore

      119 is still using old original explore, we really need it converted to same one everyone else has. Given us opportunities to get warbringer gear all though very rare. Also blind justice sword with troops load attributes. New explore also has banners grails etc yes majority time u get resources. But it would be nice to get opportunity to win similar items

      Comment


      • #4
        Originally posted by Guinevere RT View Post
        Gaea has asked us to help moderate the forums, to support their staff and community managers. We are experienced players from different worlds who are doing this as volunteers, to try to improve communications between Gaea and players. We cannot make changes ourselves, but we can bring issues and suggestions to the attention of Gaea staff and devs.

        So far, we have worked with Gaea to bring iron plackarts back to the round tower, to address glitches in Grail wars, to get hysteria chests added back into the shop for madness, and to address other individual and systemic issues.

        We have also submitted suggestions for updated and improved prize packages for events (drawn from players' suggestions in the forums, in line chats and in our home worlds), since we know this is a major priority for all players. No significant changes to prizes will be made in May, but we are hopeful that we will see new prizes and events soon.

        We are here to help.

        Arthur RT
        Guinevere RT
        Lancelot RT
        Hi G,A,L, Your arrival and efforts are certainly welcome. There's been no meaningful communication from Gaea since the takeover announcement on 7th Jan, It's like the game that time forgot!

        A bit of energy and enthusiasm from Gaea could re-energise the game and re-engage the players.

        Good luck!!

        Comment


        • #5
          I'm spiked to have y'all aboard and to see some type of life in this company. I do have a few wonders though. Like how were y'all selected and how do we know y'all are really experienced. I'm not really worried about those questions though but I am happy to see some life into this game.
          Boomerz From 126, 125, 143, and 116

          Comment


          • #6
            Where do I apply

            Is there a link to apply (HI Boom)

            Comment


            • #7
              Originally posted by huhwhythat View Post
              119 is still using old original explore, we really need it converted to same one everyone else has. Given us opportunities to get warbringer gear all though very rare. Also blind justice sword with troops load attributes. New explore also has banners grails etc yes majority time u get resources. But it would be nice to get opportunity to win similar items
              Hello Knight huhwhythat,

              Thank you for bringing this to our attention. We will reach out to the Dev Team regarding old explore and update you as soon as possible.
              KBN Player Moderator

              Comment


              • #8
                thank you

                Thank you lancelot

                Comment


                • #9
                  Goof Luck

                  I wish you all the best. However this seems like a rinse repeat and changing of the guards for mods. I guess time will tell but they may feed certain things to keep the Lions hungry. Let's hope the forum does not fall on deaf ears and the mods are used by GAE as they where in fashion before. No answers.

                  Comment


                  • #10
                    welcome new mods

                    Hi, good to see some mods n even better to have mods who know the game, least you guys know the game n know wat we are going through lol.. i do see some things being fixed n thats great ,and yes new events would be good to bring excitement back into game.keep up the good work .. :-)

                    Comment


                    • #11
                      It's great to hear the forums will finally have moderators and that they are active players, good luck.

                      Comment


                      • #12
                        protection didnt work

                        Finally someone that is speaking for the players.
                        I read you also will try to help te solve issues between players and gaea. Here's one for ya.

                        I made a newuser acc to store all the recources of my alliance. 185b total. I buyed the extension period for another 7 days of protection. However... all our recources got stolen on the 10th day. So the extended protection i payed for didnt work.
                        I mailed gaea about it and their answer was the protection doesnt work during grail wars. What is incorrect. And i never spoke about grail wars. Its not even about grail wars.
                        Than i got a mail about my castle was upgraded to lvl 5 so the protection stopped. Incorrect again. Castle is still a lvl1.

                        All in all. Gaea does not want to give my recources back but is keeping my money that i payed for a extended protection that didnt work.

                        Try do solve this one. I dare you.

                        Bulldoggy.

                        Comment


                        • #13
                          Originally posted by BullDoggy View Post
                          Finally someone that is speaking for the players.
                          I read you also will try to help te solve issues between players and gaea. Here's one for ya.

                          I made a newuser acc to store all the recources of my alliance. 185b total. I buyed the extension period for another 7 days of protection. However... all our recources got stolen on the 10th day. So the extended protection i payed for didnt work.
                          I mailed gaea about it and their answer was the protection doesnt work during grail wars. What is incorrect. And i never spoke about grail wars. Its not even about grail wars.
                          Than i got a mail about my castle was upgraded to lvl 5 so the protection stopped. Incorrect again. Castle is still a lvl1.

                          All in all. Gaea does not want to give my recources back but is keeping my money that i payed for a extended protection that didnt work.

                          Try do solve this one. I dare you.

                          Bulldoggy.

                          Good Morning Knight Bulldoggy,

                          That is truly unfortunate. I do understand the headache of your purchased dove not working as intended. Will you please share with me the ticket number so that we can escalate this ticket and get it re-reviewed?
                          KBN Player Moderator

                          Comment


                          • #14
                            sure thing

                            Dont think it will matter.
                            But thanks for trying.

                            Ticket nr. 34014

                            I have been using a bank/depot for four years now. I think i know how it works. Never been a problem untill this time. Been mailing for three weeks now and they keep pushing me of with things about grail or that i level'd my castle up to lvl5. I never do that untill i am going to rob the account empty. And now i had four days left.
                            A lot of alliances work this way with their recources.

                            If you want any other screenshots of the rapports or the email for that acc just mail me.

                            Again, thanks for trying.
                            BullDoggy from ector123.

                            Comment


                            • #15
                              Now it's getting better.

                              Again I got a mail from gaea where they say my troops are not protected during grail wars.
                              THE COMPLAINT WASN'T ABOUT ANY GRAIL WARS !!!
                              Read a complaint before you answer.
                              It is about recources I lost during my beginners protection. NOT ABOUT LOSING TROOPS OR MIGHT. This acc doesn't even have troops or might.

                              Is there a person who can help me instead of the donkeys in the support team who can answer the emails please. Three weeks and they still haven't read the complaint. Stop sending me cap answers about things I didn't talk about !!!

                              Comment

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