New Alliance help feature

[Guest]

It's a great idea but could benefit from:

1: A separate chat window as it hogs alliance chat if you're all active.
2: When selecting 'Help' the box changes to 'Completed' or something to cut out repeating yourself when mass selecting.
3: Rewards for helpers to encourage use in alliances i.e. 1000 res per type for 100 helps?

[Unregistered]

Help feature

Make the help go away after clicking it.
Don't send an automated thankyou...just takes more chat space
Make it permanent
Allow to help with building troops

[ocupunikojid]

I am going to add to this instead of making a new thread.

The help feature is great. Its intention is to get players into alliances and using chat BUT

If you are building or attacking and come back to chat even after a couple minutes then there is no way to catch up with the helps because

1. It seems to have cut down the amount of chat that is stored for you to review when you open chat. It may just seem that way since my chat is full of boxes instead of chat.

2. If I scroll up half a page and click a help the chat automatically replies for the player to "thank" me for helping them which causes the chat to jump to the bottom of the page and I have to scroll up and find the next help request. This also happens if someone talks in chat while I am looking through the chat from a few minutes ago to catch up. It has always done this jump to bottom and has been annoying but not much of an issue since I could leave my finger on the screen and hold it from jumping, but now that I have to click on the help it has become an issue that needs looked into. But I feel that the "THANK YOU" is completely unnecessary and takes up way too much room, when a simple click sound and seeing the button change color as if it is pressed is enough.

3. I am not sure if you have looked into what it would take to have unusable links not show up to the players who have already helped but players want the help and I don't blame them for posting again if they didn't get all 10 helps an hour ago. But imagine 20 help messages coming in and 30 players trying to keep up with them and most requests only get 7 helps due to all the congestion in the chat and then an hour later most of them post again to get their last 3 helps and now most of the helps you press are no good for you and a message pops up on the screen telling you that you cannot help again making you miss the ones that you missed last time again. AND NOW imagine trying to carry on a conversation during all this.

4. I have an idea but you would have to undo what you have done and rebuild another part. First, let us ask and thank players for their help. Second, add another button to the player info screen that you get when you click on a name (or replace the useless march button) called HELP. Third, when you press the help button it lets you know what projects that player has asked for help on and if you have already helped with it then it is greyed out or changed to a THANK YOU. This would spur the chat and need for an alliance that you want, I think.

[evpzydousri]

Thank you everybody,
your feedback are extremely valuable and I'm gathering them and forwarding them to the engineering team.
We will improve this feature also thanks to your suggestions

[bannetaeyndexta8373]

Here are some possible future screen shots of the Alliance Chat Screen

[evpzydousri]

Here are some possible future screen shots of the Alliance Chat Screen

Thanks Rafe!!! I love your screenshots, I'll forward them to the engineers!