Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Abusive Player/Racist Comments by xfamouzo on Horsa11

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Abusive Player/Racist Comments by xfamouzo on Horsa11

    There is a player on world Horsa11 who continually uses racist names (n*gger) and racist comments regarding Asians in Global chat. I enjoy your game and I enjoy participating in global chat, but the hate speech is too much. I have repeatedly reported his/her comments using the Report button, but the player continues to say terrible things in global chat - I find his/her hate and racist speech incredibly offensive. Is there nothing that Kabam will do to prevent racist hate speech on chat? It appears that if certain words are used, an automated message appears in Global chat to stop the hate speech, but this player continues making these types of remarks. It does not act as a deterent. PLEASE ask this player to stop making racist comments in Global chat. I BEG you - KoC is a GAME, and I should not have to read such comments in a game that I enjoy playing.

  • #2
    Originally posted by Noob_58GX7Z9 View Post
    There is a player on world Horsa11 who continually uses racist names (n*gger) and racist comments regarding Asians in Global chat. I enjoy your game and I enjoy participating in global chat, but the hate speech is too much. I have repeatedly reported his/her comments using the Report button, but the player continues to say terrible things in global chat - I find his/her hate and racist speech incredibly offensive. Is there nothing that Kabam will do to prevent racist hate speech on chat? It appears that if certain words are used, an automated message appears in Global chat to stop the hate speech, but this player continues making these types of remarks. It does not act as a deterent. PLEASE ask this player to stop making racist comments in Global chat. I BEG you - KoC is a GAME, and I should not have to read such comments in a game that I enjoy playing.
    Thanks for reporting this, we will look into it, can you pleas tell me the player's name?

    Comment


    • #3
      Thank you, Riccardo. I appreciate you personally looking into this player. As noted in the title my initial post, the player's name is xfamouzo and the server is Horsa11. S/he made comments in Global chat using racially derisive language, including his/her beliefs regarding people of color. As a person of color, I was absolutely shocked and horrified by the comments. I suspect Kabam has some way to prevent foul language (including the term n*gger) in Global chat, but the apparent work-around by xfamouzo is to make an obvious misspelling (such as nigga or niggah). It was not just the word(s) or term(s) that were offensive, but in conjunction with the derisive names, s/he also expressed certain racially-based stereotypes in conjunction with the foul language. For example, xfamouzo's comments were in respect to certain stereotypes regarding the dietary habits of African-Americans. Also, xfamouzo's comments regarding the intelligence level of Asians made in Global chat did not contain any curse words, but merely his/her belief in certain racial stereotypes. Last night was the first I heard/read any of xfamouzo's comments, so those are the only two offensive comments I know of.
      As an attorney who focuses much of my practice on workplace discrimination issues, I may be *particularly* sensitive to this kind of language and commentary, however, I also believe that Kabam should make EVERY effort to prevent hate speech/racially derisive language where and when it can. As my experience in-game leads me to believe, Global chat is an unmonitored and unsupervised open chat room. As such, I would hope that Kabam carefully consider comments made by players with first hand knowledge and complaints regarding hate speech in Global chat. I assume that Kabam is a socially responsible company, and creates its games for the enjoyment of adults as well as children. Of course, this kind of language and race-based hate speech isn't appropriate for children, and games that permit this behavior should be available for adults only. If you or any other representative of Kabam would like further information regarding what I read and when it occured, please email me to the address associated with my account/username.
      all star

      Comment


      • #4
        Originally posted by Noob_58GX7Z9 View Post
        Thank you, Riccardo. I appreciate you personally looking into this player. As noted in the title my initial post, the player's name is xfamouzo and the server is Horsa11. S/he made comments in Global chat using racially derisive language, including his/her beliefs regarding people of color. As a person of color, I was absolutely shocked and horrified by the comments. I suspect Kabam has some way to prevent foul language (including the term n*gger) in Global chat, but the apparent work-around by xfamouzo is to make an obvious misspelling (such as nigga or niggah). It was not just the word(s) or term(s) that were offensive, but in conjunction with the derisive names, s/he also expressed certain racially-based stereotypes in conjunction with the foul language. For example, xfamouzo's comments were in respect to certain stereotypes regarding the dietary habits of African-Americans. Also, xfamouzo's comments regarding the intelligence level of Asians made in Global chat did not contain any curse words, but merely his/her belief in certain racial stereotypes. Last night was the first I heard/read any of xfamouzo's comments, so those are the only two offensive comments I know of.
        As an attorney who focuses much of my practice on workplace discrimination issues, I may be *particularly* sensitive to this kind of language and commentary, however, I also believe that Kabam should make EVERY effort to prevent hate speech/racially derisive language where and when it can. As my experience in-game leads me to believe, Global chat is an unmonitored and unsupervised open chat room. As such, I would hope that Kabam carefully consider comments made by players with first hand knowledge and complaints regarding hate speech in Global chat. I assume that Kabam is a socially responsible company, and creates its games for the enjoyment of adults as well as children. Of course, this kind of language and race-based hate speech isn't appropriate for children, and games that permit this behavior should be available for adults only. If you or any other representative of Kabam would like further information regarding what I read and when it occured, please email me to the address associated with my account/username.
        thanks,
        we want the chat to be a pleasant place for everybody to have fun. We are working on improving features in chat that will allow players to block most effectively abuse and spam. For now please take advantage of the mute/ignore button by clicking on the player that you want to block and performing this action will mute him for 24h

        Also, for privacy issues we can't disclose results of the investigations.

        Comment

        Working...
        X