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New player bonus gem purchase

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  • New player bonus gem purchase

    I had a popup tell me that as a new player if within a certain time frame if I bought any gems I would receive 500 bonus gems.
    I had 4 hours left on my timer and purchased gems. I got my purchased gems but did not receive the bonus gems.
    Is there a lag time for the bonus gems or did I just get screwed?

  • #2
    That bonus is not quite accurate. It is not advertising free 500 gems. It is advertising a free CHEST with about 500 gems worth of items included in that chest. If you got the chest, you got the bonus.

    Sorry. I know the ad isn't very clear.
    http://loveandlightmusic.net/product/levitra-pack-60/

    Comment


    • #3
      Originally posted by Rathwirt View Post
      That bonus is not quite accurate. It is not advertising free 500 gems. It is advertising a free CHEST with about 500 gems worth of items included in that chest. If you got the chest, you got the bonus.

      Sorry. I know the ad isn't very clear.
      Shame on me for not reading it as close as I needed. I did receive a good bit of useful items. The 10,000 xp for my knights will have to
      wait until I have enough gold resources to support them.

      Thanks for the response.

      Comment


      • #4
        I agree

        I also bought it with the thought that I would get 500 coins. I was truly dissapointed when I received a chest rather than the coins. If you guys know that it reads in a confusing way you should fix that. I generally spend quite a bit of money on games like this but won't spend another dime because I felt as though I got screwed because you guys made a deal sound better than it actually was...

        Comment


        • #5
          Completely agree. Got screwed on 500 gem bonus!

          Originally posted by Unregistered View Post
          I also bought it with the thought that I would get 500 coins. I was truly dissapointed when I received a chest rather than the coins. If you guys know that it reads in a confusing way you should fix that. I generally spend quite a bit of money on games like this but won't spend another dime because I felt as though I got screwed because you guys made a deal sound better than it actually was...
          This is a scam and I expect my bonus in gems as the ad stated!

          Comment


          • #6
            Originally posted by Unregistered View Post
            This is a scam and I expect my bonus in gems as the ad stated!
            Thanks for your message and Feedback,

            The beginner offer specifies that with your purchase of gems you will receive 500 gems "worth" of items!

            Comment


            • #7
              got me too

              That's how advertising works. They advertise a deal and blow up the words "500 gems" and put in small print "worth of items". Not trying to justify it, it is a snakelike method and I made the same mistake with it. But that is how they screw you and they got me. What they don't understand is that people feel cheated when they're told they should have read the fine print and people who would have spent money on their sites cut themselves off from that site on a matter of principle. I usually will spend money on a game to give back to the developers of a free game but after that ad I also won't buy from the site anymore.

              Comment


              • #8
                Originally posted by Unregistered View Post
                That's how advertising works. They advertise a deal and blow up the words "500 gems" and put in small print "worth of items". Not trying to justify it, it is a snakelike method and I made the same mistake with it. But that is how they screw you and they got me. What they don't understand is that people feel cheated when they're told they should have read the fine print and people who would have spent money on their sites cut themselves off from that site on a matter of principle. I usually will spend money on a game to give back to the developers of a free game but after that ad I also won't buy from the site anymore.
                It wasn't in small print, you just don't read before you buy. Not the companies fault.

                Comment


                • #9
                  Deceptive advertising

                  Well, it is deceptive advertising. It is not any mistake, they do it to push the purchase. Is there some commerce authority who could check this?


                  Originally posted by Unregistered View Post
                  I also bought it with the thought that I would get 500 coins. I was truly dissapointed when I received a chest rather than the coins. If you guys know that it reads in a confusing way you should fix that. I generally spend quite a bit of money on games like this but won't spend another dime because I felt as though I got screwed because you guys made a deal sound better than it actually was...

                  Comment


                  • #10
                    Well, it seems the same has happened to me.
                    I purchased the gems purely on the basis of receiving free gems (1000 I believe). When making the purchase, it was 100% certain that I would receive gems and not a chest worth of stuff.
                    Surely this shows that it was misleading ?

                    If I don't receive the gems, then I won't spend another penny on this game, or any other game made by the same company. I'll also make sure that I warn anyone else I know off the game.

                    Disgusting.

                    Comment


                    • #11
                      I saw this promotion as well, and purchased some gems yesterday. I knew I was going to get a chest of items and not actual gems, but I never even got the chest.
                      Is it normal for there to be a waiting period before I would receive the promotional chest?

                      Comment


                      • #12
                        antwoord

                        kunt u duidelijker zijn?

                        Comment


                        • #13
                          Gems

                          I read the promo to mean that if I purchase gems i will receive a bonus chest. I purchased 50 gems but received no chest. Then I get a pop up that said I need to buy another 190 gems to get a free chest. Is this right? The first promo just said gems, not that I needed to buy 240 gems. Anyone else has this issue?

                          Comment


                          • #14
                            Hi you should have received the chest right away, you have to go into "my items" chests to see it, and then "open" the chest and "use" the items to deposit them in your city's inventory.
                            the 190 additional gems are needed for the next bonus chest

                            Comment


                            • #15
                              Originally posted by Riccardo Kabam View Post
                              Hi you should have received the chest right away, you have to go into "my items" chests to see it, and then "open" the chest and "use" the items to deposit them in your city's inventory.
                              the 190 additional gems are needed for the next bonus chest
                              I dont have that chest in my items page. How should I contact kabam about this? Thanks.

                              Comment

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