Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


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We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post using the color red. This color is reserved for moderators.
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- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Are the servers down? Can't log on. Fatal error loop.

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  • Are the servers down? Can't log on. Fatal error loop.

    What is going on? Doesn't Kabam have the ability to post status reports? Do they care enough to post such reports?

  • #2
    I'm having same problem. How do I log on?


    • #3
      can't get through either :/


      • #4
        Kabam this is inappropriate...I can't get on and I spent so much money on this game. Not happy right now


        • #5
          Come ón kabam. Make a statement. We are All waiting!


          • #6
            Same here. Not the kind of service that's expected.

            Come on Kabam, sort it out already!


            • #7
              Originally posted by Unregistered View Post
              Come ón kabam. Make a statement. We are All waiting!
              Every time this happens, we hear nothing from Kabam. Its getting a little old. By the way, Kabam, I like the warning you gave us the other night. Try sending it out earlier. My entire alliance was scrambling to get things done before your supposed maintenance time. Some free knight training would be nice...or free gems. I won't hold my breath though.


              • #8
                Same here

                I can't load. What happen?


                • #9
                  Fatal error message too. Just started about 30 minutes ago. Im afraid to even register here are that may cause more errors.


                  • #10
                    Originally posted by Unregistered View Post
                    Some free knight training would be nice...or free gems. I won't hold my breath though.

                    Some free gems drops. Crazy idea, I know, it would make the game enjoyable to play. Almost as if there was a purpose to it. Imagine the prizes of a tourney could be won on the field rather than some imaginary drawing.


                    • #11
                      I too have spent alot of money on this game. Kabam respond, don't be arrogant. You are in very fertile ground for a lawsuit that will pluck all those riches you are making on this game. I would join such a lawsuit in a heartbeat at this point.


                      • #12
                        I was just able to log back on at 3:50 pm mt.

                        My troops were attacked while I wasn't able to get on. Thanks a lot Kabam, keep up the fantastic work.


                        • #13
                          Originally posted by Unregistered View Post
                          I too have spent alot of money on this game. Kabam respond, don't be arrogant. You are in very fertile ground for a lawsuit that will pluck all those riches you are making on this game. I would join such a lawsuit in a heartbeat at this point.
                          lol. You mad bro?


                          • #14
                            I understand a few minor glitches after a massive update but this is ridiculous! I'm stuck in a fatal errors loop which Is bloody annoying! I'm not gonna moan about having spent money in this game because I chose to do it, I just wanna be able to play it! Damn man, this is sooo annoying!


                            • #15
                              Thank you for your messages and sorry for the inconvenience

                              If you are Receiving Error messages (Fatal Errors, Network Connection Errors) that prohibit you from accessing the game DO try again, check and reset your 3G/Wireless connection, Force Restart the app by tapping on your Player Name, then the "?" icon, then "Force App Refresh.

                              DO NOT Delete and Reinstall the app. Deleting and Re installing the app will not remedy these issues.

                              If Force Restart didn't help? Patience, dear Knight! We receive alerts when players can't access the game and will already be working to make sure we are doing everything we can to get you back into the game as fast as possible

                              Thank you again for your patience and sorry for the inconvenience