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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • #16
    Originally posted by Canadiank View Post
    Ya it's been a while but, with the complexity of what they are releasing,,I would rather they took there time to get it right.
    Exactly canadian, I don't want to log on and realize I got forced open and zeroed with no knight

    Comment


    • #17
      I'm ok with this maintenance as long as I can use all the locked chests I purchased lol running out of time lol

      Comment


      • #18
        Originally posted by DixieNorm View Post
        I'm ok with this maintenance as long as I can use all the locked chests I purchased lol running out of time lol
        I'm sure you can event trade in not even over for another day is it not?

        Comment


        • #19
          Originally posted by Violator View Post
          Exactly canadian, I don't want to log on and realize I got forced open and zeroed with no knight
          I'm ok with that lol just buy more gems

          Comment


          • #20
            This has got to be a record time for game downtime. Tournaments and trade ins times will be messed up. Was going to hit wilds but can't. It's just as well I didn't bother doing a load this morning.

            Any idea on a realistic time for the game to work properly again? Last I saw it was apparently fixed and servers would be up and running soon. Don't know about anyone else but my definition of soon isn't 24 hours

            Comment


            • #21
              Originally posted by Havent_a_clue View Post
              This has got to be a record time for game downtime. Tournaments and trade ins times will be messed up. Was going to hit wilds but can't. It's just as well I didn't bother doing a load this morning.

              Any idea on a realistic time for the game to work properly again? Last I saw it was apparently fixed and servers would be up and running soon. Don't know about anyone else but my definition of soon isn't 24 hours
              Lance 1 just came up 30 mins ago

              Comment


              • #22
                Thanks Candibank - shame no one from kaban could tell us. But that's standard now - ask the players not the company.

                It's only a day lost of exploring, Qing, surveying, hitting wilds, farming, maybe even entering tournaments etc etc.

                As I'm not in the good old US of A I will not be bothering to stay up till stupid o'clock to find out what's improved and what new glitches and bugs have been added. That's assuming my server gets switched back on in the next few hours.

                Comment


                • #23
                  Lance 1 up any idea when other worlds will be up? its getting late I was hoping to at least survey.

                  Comment


                  • #24
                    Originally posted by Havent_a_clue View Post
                    Thanks Candibank - shame no one from kaban could tell us. But that's standard now - ask the players not the company.

                    It's only a day lost of exploring, Qing, surveying, hitting wilds, farming, maybe even entering tournaments etc etc.

                    As I'm not in the good old US of A I will not be bothering to stay up till stupid o'clock to find out what's improved and what new glitches and bugs have been added. That's assuming my server gets switched back on in the next few hours.
                    Hey Havent_a_clue,

                    I'm sorry that you feel that way and were unable to locate any recent information regarding the status of the game. I've went ahead and located 2 threads for you in which we've recently updated, this thread must have been missed, which we apologize for. I suggest referring to these for more information.

                    Official Thread Updated @11:30
                    Discussion Thread Updated @ 1:30 & 2:40

                    As such, I will go ahead and close this thread as it is the 3rd duplicate and its always best to have all our information in one place to avoid confusion or loss of communication such as in this instance.

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