Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


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We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Tapjoy gems

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  • Tapjoy gems

    Gems are appearing on the KoC app before I sign into my kabam ID and when I am signed in on my ID. The gems are still being sent to the default city(even when I'm already logged into kabam ID on the app) you get as soon as you download the app This should give you a really good spot where to look and how to change the way it's working to correctly work I've found out people who registered to kabam ID before they registered with tap joy are coming across this same problem but people who are registering with before they register with KabamID are experiencing no problems what so ever. So if you can diagnose this problem and get it fixed a.s.a.p people will be devouring the apps giving them the recognition they deserve

  • #2
    thank you so much for sharing this, I'll forward it to our engineers and the Tapjoy Team


    • #3
      I just want my gems that I have accumulated by downloading on my account that I play on and not on some phantom game.... Quite frustrating kinda getting ticked about it being as nice as I can about it thanks


      • #4
        Originally posted by Slayaton View Post
        I just want my gems that I have accumulated by downloading on my account that I play on and not on some phantom game.... Quite frustrating kinda getting ticked about it being as nice as I can about it thanks
        I must say i downloaded around 9 games for maybe 15 gems from and donĀ“t get neither the first one!! I really dont know what happen, seems in my server i am the only one with this problem.
        Weight Loss Products


        • #5
          YOur not the only one I have the same problem


          • #6
            Having the same issue. Tried uninstalling the game and they are in fact going to the default guest account.


            • #7
              Same issue here, gems keep going to account created when you do the tutorial before you can log in. No response from tapjoy yet. I had no problems with tapjoy until I had to reinstall the app.


              • #8
                same problem here, gems just go to the default city and it's frustrating.


                • #9
                  Tapjoy says this is a Camelot issue. I would tend to agree with tapjoy on this one. I think the one nice thing about the new account being set up every time you reinstall the app is that it will slow people down from having multiple accounts. Downside, Tapjoy doesnt work! Please correct this problem for those that have issued, whether manually or thru upgrade. Thank you.


                  • #10
                    Originally posted by Riccardo Kabam View Post
                    thank you so much for sharing this, I'll forward it to our engineers and the Tapjoy Team
                    It's been 5 months and we're still having the exact same issue.


                    • #11
                      I have had the same issue and tapjoy just keep sending me the same email saying that they sent me my gems which I never got


                      • #12
                        kabam no help

                        I have been at this for weeks with Tapjoy and kabam. I've sent kabam a copy of the useless dribble tapjoy keeps saying, and the reply was go talk to tapjoy. So I don't think they care one lick. It's obviously a major problem for a lot of users. The least that should happen is they should remove until they know it WORKS or have a solution for users to recover these fantom gems, coins, and mythril