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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Tapjoy gems

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  • Tapjoy gems

    Gems are appearing on the KoC app before I sign into my kabam ID and when I am signed in on my ID. The gems are still being sent to the default city(even when I'm already logged into kabam ID on the app) you get as soon as you download the app This should give you a really good spot where to look and how to change the way it's working to correctly work I've found out people who registered to kabam ID before they registered with tap joy are coming across this same problem but people who are registering with tapjoy.com before they register with KabamID are experiencing no problems what so ever. So if you can diagnose this problem and get it fixed a.s.a.p people will be devouring the apps giving them the recognition they deserve
    -slayaton

  • #2
    thank you so much for sharing this, I'll forward it to our engineers and the Tapjoy Team

    Comment


    • #3
      I just want my gems that I have accumulated by downloading on my account that I play on and not on some phantom game.... Quite frustrating kinda getting ticked about it being as nice as I can about it thanks
      Mund-Nasen-Schutz

      Comment


      • #4
        Originally posted by Slayaton View Post
        I just want my gems that I have accumulated by downloading on my account that I play on and not on some phantom game.... Quite frustrating kinda getting ticked about it being as nice as I can about it thanks
        I must say i downloaded around 9 games for maybe 15 gems from tapjoy.com and donĀ“t get neither the first one!! I really dont know what happen, seems in my server i am the only one with this problem.
        Weight Loss Products

        Comment


        • #5
          YOur not the only one I have the same problem

          Comment


          • #6
            Having the same issue. Tried uninstalling the game and they are in fact going to the default guest account.
            Erfahrungsberichte

            Comment


            • #7
              Same issue here, gems keep going to account created when you do the tutorial before you can log in. No response from tapjoy yet. I had no problems with tapjoy until I had to reinstall the app.

              Comment


              • #8
                same problem here, gems just go to the default city and it's frustrating.

                Comment


                • #9
                  Tapjoy says this is a Camelot issue. I would tend to agree with tapjoy on this one. I think the one nice thing about the new account being set up every time you reinstall the app is that it will slow people down from having multiple accounts. Downside, Tapjoy doesnt work! Please correct this problem for those that have issued, whether manually or thru upgrade. Thank you.
                  Ressources

                  Comment


                  • #10
                    Originally posted by Riccardo Kabam View Post
                    thank you so much for sharing this, I'll forward it to our engineers and the Tapjoy Team
                    It's been 5 months and we're still having the exact same issue.

                    Comment


                    • #11
                      I have had the same issue and tapjoy just keep sending me the same email saying that they sent me my gems which I never got

                      Comment


                      • #12
                        kabam no help

                        I have been at this for weeks with Tapjoy and kabam. I've sent kabam a copy of the useless dribble tapjoy keeps saying, and the reply was go talk to tapjoy. So I don't think they care one lick. It's obviously a major problem for a lot of users. The least that should happen is they should remove until they know it WORKS or have a solution for users to recover these fantom gems, coins, and mythril

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