Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

The danger of using 3rd party sites for gems

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • The danger of using 3rd party sites for gems

    Well... I've patiently waited for almost 2 weeks now for an official post from Kabam on this and have even pressed them to make an interim statement considering the seriousness of the issue. Since they don't seem to be willing to put something up perhaps a moderator here can sticky this to help get the word out.

    Recently a number of sites have popped up claiming to sell game gems for cheap cheap. http://www.go4coin.com/ is one of these sites... I've had the chance to talk to kabam customer service and they are stating that other than tapjoy, there is no way for other sites to buy or sell in game gems... I then put a query into the website and all they came back with is "Kabam is wrong, we work, thanks"

    just for the hell of it I started a fake order and even though it accepted all the information I gave it (obviously false info) it did want to know my user account name and password.

    Some very obvious red flags are being thrown up here for me but the most serious (which is why I wanted kabam to put something up) is the very obvious account theft potential in using these sites. I've talked to a few that have been taken in by these sites so please be aware of the dangers involved.

    Some things to keep in mind
    1. No legitimate website will require your account password in order to sell you gems.
    2. Kabam and Tapjoy are the only way to get gems in game
    3. Do not give your account name and password to anyone or any website that is not an official kabam site


    Most of these are general internet safety smarts, but with some still being tricked into giving up their information I feel it's important to reiterate some of these ideas for others.

    Good Luck.

  • #2
    ahhhh how sweet.
    The KaScam censorship police avoids reactions and blocks advanced threads.

    Comment


    • #3
      Well we know now we can skip censorship by quick reply.

      To keep it brief this time:

      I have tried www.go4coin.com
      They are no fraud. All payments go through secure channels like PayPal.
      Furthermore their support along the way is 10.000 times better than you get with KaScam.
      Every step is accompanied by a confirmation mail in which they explain what they did, will do and when.
      (Futile, but: KaScam read this prior line a few times)

      Suspicion is understandably but not needed. It works like a charm, fast and safe.
      I have no interest in the business of go4coin. Buy your gems or gold where you want.
      Just know this option exists and is safe to use.

      An up to over 40% benefit compared with KaScams rip off prices is interesting.
      Personally I have no remorse with denying business to a company like KaScam who treats their customers as dirt and
      raises prices at free will without announcing or improving the game slightly so the raise is understandable.

      KaScam: treat people like dirt and dirt you will get...

      Comment


      • #4
        So Chimera...

        True to warn people about acting safely.
        But your statements about safety and getting gems/gold in the game are NOT valid.

        Have a quick look around this forum.
        What is safe about KaScam??? People lose all kinds of gameparts because of KaScams glitches.
        Resources, troops, gold, gems they all disappear and nobody gets helped to get them back.
        So let's keep things in perspective: KaScam has proven to be NOT safe others may do way better.

        Comment


        • #5
          I'd have to disagree with u. Not everything kabam does is against the players. I personally have had multiple problems with my stuff going missing or misc other issues and I have always received a lot of help. They've replaced my items(once they verified my loss of course) or they gifted me items for other types of game issues. That's my personal experience. I can't begin to attest to others experiences with them. Although I don't agree with a lot that they do.

          Comment


          • #6
            Fair enough.
            I am more than pleased to see at least some satisfied players.

            Comment


            • #7
              Originally posted by Legionare212 View Post
              I'd have to disagree with u. Not everything kabam does is against the players. I personally have had multiple problems with my stuff going missing or misc other issues and I have always received a lot of help. They've replaced my items(once they verified my loss of course) or they gifted me items for other types of game issues. That's my personal experience. I can't begin to attest to others experiences with them. Although I don't agree with a lot that they do.

              I'm with Enigmatic on this. I spent over $10k over a year and then spent over $700 in a weekend might competion. They had an error on their end that wouldn't let me buy gems in $100 increments to get the fury chest. I emailed kabam and they blamed iTunes and would not give me the fury chests. I will not spend another dime through them. I had heard of others with issues but I was treated very rudely even tho I was very polite with my email. They clearly don't put the customer first.

              Comment

              Working...
              X