Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Profane, deviant, and generally inappropriate players in chat

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Profane, deviant, and generally inappropriate players in chat

    Seriously Kabam, when is the filth in Global Chat going to be better policed and moderated? There are a very notable few immature morons in my "world" that push the envelope WAY too far in GC. People have been reported over, and over, and over... Only to reappear the next day and continue where they left off before they were temp-banned.

    First there are the twits that abuse the (currently nearly useless) text filters using accented characters and such, which is so simple for Kabam to squash it's ridiculous... Can you not go to your filter "dictionary" and add variations of blocked words with accented vowels replacing the standard vowels? Ü instead of U? Add versions with $ instead of S?

    There is also some seriously inappropriate and/or illegal stuff going on in there. A couple of the "anonymous tough guys" were in there a few days ago freely talking about raping another player, and threatening the children of another player in disturbing ways.

    "it's just the Internet, nobody believes what people say on the Internet blah blah" they say. That's fine and dandy... But doesn't mean it isnt illegal to threaten people and their CHILDREN online! Apparently they were reported to Kabam who slapped their wrist with a 12 or 24 hour chat ban.... Seriously? A day with no chat for that type of behavior?

    And to make it worse, the idiot's username is a very vulgar slang for genitalia. Which goes unacted upon by Kabam. And to make it even worse, this player and at least one other genital-obsessed player have won various Kabam contests, and Kabam cluelessly or carelessly sends out a GLOBAL email with these offensive names on them, congratulating them for winning the contest! I read it and was dumbfounded.

    So then the whole "free speech" argument comes into play and usually gets twisted. Sure, you can say whatever you like... as long as it doesn't infringe upon anyone else's rights. But you know what? Kabam is a private entity running a private service and CAN tell you to shut your filthy trap or else get banned.

    "Well just ignore them then. If you don't like it, don't read it!" Ok, that's great so I only have to see an inappropriate comment from each idiot once. Problem solved for me. Not for everyone else. Case in point, a few days back there was a young player who said, "please stop using bad words"... Much to the joy of the filth spamming morons. They fired back a salvo of spew at this poor kid, and someone quickly told him/her how to "ignore". But not until they'd been exposed to that crap.

    I also wonder what Apple would think if presented with this disregard for content. I think age restrictions on the app would be the least of it.

    So the bottom line comes down to you, Kabam. The Internet will always have no-life losers who find it hilarious to offend people while they hide behind their anonymity. So who do you value Kabam: A minority of filthy offensive users, or the masses of decent (or at least decent-acting) players?

    What are the consequences of frequent chat abuse, and more importantly, what are the consequences of repeated, demonstrated disregard for Kabam's chat policies? How many slaps on the wrist before a player (and IP address) is banned from chat altogether? Do you really care about the environment you provide for your players, or are you too concerned with the gems these halfwits buy? How many players are turned off to Kabam games because of encounters with them? How many kids are subject to inappropriate filth because of your failure to police your corner of the internet?

  • #2
    As much as I value free speech, this appears to be a business valuation issue for Kabam. I cannot find anything from which to disagree with this author. Much the same way that Kabam is trying to improve the "computer code" they should also be trying to improve the experience for the users. Most in chat are respectful. Those who are not get called out pretty regularly. If the players are calling these people out, why shouldn't Kabam see the writing on the wall. This is a great game, but the standards of conduct - and standards for filtering - need to be higher.

    Comment


    • #3
      Originally posted by Unregistered View Post
      Seriously Kabam, when is the filth in Global Chat going to be better policed and moderated? There are a very notable few immature morons in my "world" that push the envelope WAY too far in GC. People have been reported over, and over, and over... Only to reappear the next day and continue where they left off before they were temp-banned.

      First there are the twits that abuse the (currently nearly useless) text filters using accented characters and such, which is so simple for Kabam to squash it's ridiculous... Can you not go to your filter "dictionary" and add variations of blocked words with accented vowels replacing the standard vowels? Ü instead of U? Add versions with $ instead of S?

      There is also some seriously inappropriate and/or illegal stuff going on in there. A couple of the "anonymous tough guys" were in there a few days ago freely talking about raping another player, and threatening the children of another player in disturbing ways.

      "it's just the Internet, nobody believes what people say on the Internet blah blah" they say. That's fine and dandy... But doesn't mean it isnt illegal to threaten people and their CHILDREN online! Apparently they were reported to Kabam who slapped their wrist with a 12 or 24 hour chat ban.... Seriously? A day with no chat for that type of behavior?

      And to make it worse, the idiot's username is a very vulgar slang for genitalia. Which goes unacted upon by Kabam. And to make it even worse, this player and at least one other genital-obsessed player have won various Kabam contests, and Kabam cluelessly or carelessly sends out a GLOBAL email with these offensive names on them, congratulating them for winning the contest! I read it and was dumbfounded.

      So then the whole "free speech" argument comes into play and usually gets twisted. Sure, you can say whatever you like... as long as it doesn't infringe upon anyone else's rights. But you know what? Kabam is a private entity running a private service and CAN tell you to shut your filthy trap or else get banned.

      "Well just ignore them then. If you don't like it, don't read it!" Ok, that's great so I only have to see an inappropriate comment from each idiot once. Problem solved for me. Not for everyone else. Case in point, a few days back there was a young player who said, "please stop using bad words"... Much to the joy of the filth spamming morons. They fired back a salvo of spew at this poor kid, and someone quickly told him/her how to "ignore". But not until they'd been exposed to that crap.

      I also wonder what Apple would think if presented with this disregard for content. I think age restrictions on the app would be the least of it.

      So the bottom line comes down to you, Kabam. The Internet will always have no-life losers who find it hilarious to offend people while they hide behind their anonymity. So who do you value Kabam: A minority of filthy offensive users, or the masses of decent (or at least decent-acting) players?

      What are the consequences of frequent chat abuse, and more importantly, what are the consequences of repeated, demonstrated disregard for Kabam's chat policies? How many slaps on the wrist before a player (and IP address) is banned from chat altogether? Do you really care about the environment you provide for your players, or are you too concerned with the gems these halfwits buy? How many players are turned off to Kabam games because of encounters with them? How many kids are subject to inappropriate filth because of your failure to police your corner of the internet?
      Wholeheartedly agree with everything you say. This is the primary reason I almost never talk in Global. I try my utmost to try and not read what is being said there. Kabam need to do several things.

      1) Allow an option to disable Global chat.
      2) The game needs to be age restricted especially if Kabam are not going to enforce a code of conduct.
      3) Start banning these people instead of either doing nothing or giving them 24hr bans from chat. I know they will just create a new account but at least if the world is full they wont be able to hassle the people there anymore.

      Unfortunately I don't expect any of this to happen. I've played many of these styles of games and it is a common problem in any corporate run game.

      Comment


      • #4
        Totally Agree

        Unacceptable to take our money and post a product that is not monitored. I have reported many times vulgar content and never see any action taken on the user. Kabam get you heads read.

        In response on how us as players can act I had a racist jewish death joke posted in global from a member in a top alliance and I and others would not stop till he was booted from his alliance and was made to apologise online. The answer is not just in getting Kabam to police this. Players and people in life need to step up and say NO NOT ON.

        Comment


        • #5
          Thanks you everybody for your feedback,
          I'll forward them to the game team.

          we want the chat to be a pleasant place for everybody to have fun. We are working on improving features in chat that will allow players to block most effectively abuse and spam. For now please take advantage of the mute/ignore button by clicking on the player that you want to block and performing this action will mute him for 24h.

          Players Support monitor abuse reports but can't disclose results of the investigations.

          Thanks again

          Comment


          • #6
            Thanks for the canned response...

            Originally posted by Riccardo Kabam View Post
            Thanks you everybody for your feedback,
            I'll forward them to the game team.

            we want the chat to be a pleasant place for everybody to have fun. We are working on improving features in chat that will allow players to block most effectively abuse and spam. For now please take advantage of the mute/ignore button by clicking on the player that you want to block and performing this action will mute him for 24h.

            Players Support monitor abuse reports but can't disclose results of the investigations.

            Thanks again
            I think it's fair to say we arent concerned with players being able to effectively block abuse themselves. We can push ignore already, and that's as effective as player-level blocking can be. We aren't concerned with knowing the results of your investigations.

            I'm sick of seeing the same twisted minds on KoC day after day after day pulling the same stunts and forcing their garbage on everyone. What is Kabam doing with these constant reports they're receiving? How can a bad player keep blatantly breaking the rules - to the harm of other players - and Kabam keep taking tiny half-measures against them?

            The question is: what is Kabam's policy for constant repeat offenders? Do they just receive 12 hour bans forever? Is there a "three strikes" type policy for permanent ban? This has nothing to do with new systems or fancy blocking features, this has to do with simply moderating and monitoring the chats and/or the reports and taking strict decisive action beyond a short ban that they laugh at.

            The other question that begs to be answered: why doesn't Kabam review player names and alliance names? When there are chat abuse reports for several players whose names are slang for genitals, you'd think something would be done to force a change. When someone uses the "F" word in their alliance name, does Kabam even notice? There is at least one that's had it for over a week in my world. Also, do you realize you sent a message to everyone in my "realm" announcing the winner of a contest was someone whose name was vulgar slang for oral sex? Unbelievably irresponsible.
            Check pirater instagram here

            Comment


            • #7
              I absolutely agree with the op. Let me give my personal experience which took place Tues June 19. My alliance decided to goto war with a top alliance, and what ensued was a player from the other alliance began spamming me with no less than 30 messages of pure vulgarity and personal insults. The player began hitting my city with only one troop at a time which took up no less than 3 pages of reports, with each attack the player would send a message saying very vulgar things and insults.
              Now I am an adult and certainly no stranger to this sort of language, and whats more no that easy to offend. ESPECIALLY over a game. However that night I allowed my 10 year old son to play along. That did offend me. Now I reported this player for abuse, but their cities are still active. I absolutely refuse to give any more monetary support to a corporation that will not stand on principle and expel players like this person. There is no room for doubt as to the behavior of this player for its all a matter of record in the messages. So its NOT a simple case of my word against theirs. The player clearly violated the terms of services and quite possibly some laws.
              Why Kabam does not expel this player is beyond my understanding. The only reason I can think of is, this player more than likely spends a lot more money than I have?
              Either way, as a former Evony player, it was obvious to me from the very start Kabam has copied Evony, I just wish Kabam would also copy Evony's strict enforcement of the rules.
              voir le profil de l'auteur

              Comment


              • #8
                Originally posted by ryannosaurus View Post
                I think it's fair to say we arent concerned with players being able to effectively block abuse themselves. We can push ignore already, and that's as effective as player-level blocking can be. We aren't concerned with knowing the results of your investigations.

                I'm sick of seeing the same twisted minds on KoC day after day after day pulling the same stunts and forcing their garbage on everyone. What is Kabam doing with these constant reports they're receiving? How can a bad player keep blatantly breaking the rules - to the harm of other players - and Kabam keep taking tiny half-measures against them?

                The question is: what is Kabam's policy for constant repeat offenders? Do they just receive 12 hour bans forever? Is there a "three strikes" type policy for permanent ban? This has nothing to do with new systems or fancy blocking features, this has to do with simply moderating and monitoring the chats and/or the reports and taking strict decisive action beyond a short ban that they laugh at.

                The other question that begs to be answered: why doesn't Kabam review player names and alliance names? When there are chat abuse reports for several players whose names are slang for genitals, you'd think something would be done to force a change. When someone uses the "F" word in their alliance name, does Kabam even notice? There is at least one that's had it for over a week in my world. Also, do you realize you sent a message to everyone in my "realm" announcing the winner of a contest was someone whose name was vulgar slang for oral sex? Unbelievably irresponsible.

                You're either Wrath or Jahcks, or some other Defiant, but you're not fooling anyone. If you want to complain about people hiding behind Anon why are you doing it yourself?

                It is not as one sided as you say it, the things you say to me and my companion Daydreamers are as offensive as anything. For example:
                "I've had a hard day at work! My kids are being naughty and roughhousing! My corns ache!"
                Do you really think anyone wants to be subjected to that filth?! No one wants to hear about irl stuff like kids and gross corns!

                Also, a Chode is not genitalia, it is the connective tissue In between the balls and anus. Look in a actual dictionary like Webster or Oxford instead of UrbanDictionary, and you might actually learn something.

                Sincerely,
                ChodeGobbler

                Comment


                • #9
                  Originally posted by Unregistered View Post
                  You're either Wrath or Jahcks, or some other Defiant, but you're not fooling anyone. If you want to complain about people hiding behind Anon why are you doing it yourself?

                  It is not as one sided as you say it, the things you say to me and my companion Daydreamers are as offensive as anything. For example:
                  "I've had a hard day at work! My kids are being naughty and roughhousing! My corns ache!"
                  Do you really think anyone wants to be subjected to that filth?! No one wants to hear about irl stuff like kids and gross corns!

                  Also, a Chode is not genitalia, it is the connective tissue In between the balls and anus. Look in a actual dictionary like Webster or Oxford instead of UrbanDictionary, and you might actually learn something.

                  Sincerely,
                  ChodeGobbler
                  Yay the scum has found the forum.

                  Comment


                  • #10
                    Totally agree with the tread starter. And what about the names of some of these alliances. Fuc*k Pus*y??. Totally inappropriate in a game where kids play. There are many version of these names. Please clean that up.

                    Comment


                    • #11
                      Yea, they really need to waste man power on monitoring Chat and alliance names 24/7 instead of fixing the actual game breaking problems; Idle pop regen, Scouting reports, troops and resources disappearing. They have systems in place to not have to hear people, if you are a sheltered babe that's your problem. Three people I know who spend a lot of money on gems have quit because of the idle population problems, what does that say about what their priorities should be.

                      You people and needing everything to be a nanny state. Censor everything. If it bugs you so much just quit.

                      Comment


                      • #12
                        Originally posted by Unregistered View Post
                        Yea, they really need to waste man power on monitoring Chat and alliance names 24/7 instead of fixing the actual game breaking problems; Idle pop regen, Scouting reports, troops and resources disappearing. They have systems in place to not have to hear people, if you are a sheltered babe that's your problem. Three people I know who spend a lot of money on gems have quit because of the idle population problems, what does that say about what their priorities should be.

                        You people and needing everything to be a nanny state. Censor everything. If it bugs you so much just quit.
                        Hate to burst your little freedom of speech bubble but as this is an App in the Apple App Store it is required to meet certain standards. One of which is no adult content. If there is any chance, no matter how small, of the App contain adult content then Apple require the App to be appropriately age restricted (ie 17+). Apple will, if they learn about it, ask Kabam to age restrict their App or they will remove it from the App store. Currently even forum reader apps are rerquired to be classified as 17+ because they cannot control the content of the forums.

                        Next issue is some of the content in Global chat is in fact illegal. I know this is an international game and laws vary. However the game is hosted on a US server (as far as I understand) and is therefore required to comply with US laws. People admiting to commiting a felony or threatening to commit one are subject to those laws and Kabam as the communication provider is also obligated to take appropriate action.

                        So none of this has anythiong to do with being a sheltered babe. It is about complying with the law and terms and conditions. That currently is not being done and if it doesn't change then I have no doubt there will be consequences.

                        I will agree with you on one point though. Kabam need to concentrate on fixing the actual game. However that is done by programmers and beta testers. It is not done by moderators. So there is no reason why both cannot be done simultaneously. Kabam can even use volunteer moderators, as they do in other areas of this forum, and that would allow them to provide some measure of control at no cost to themselves.

                        I await your reply but seriously don't bother unless you can disprove anything I have said. I'm an Apple Developer. I know the rules and I know they are being broken.

                        Comment


                        • #13
                          Originally posted by runey71 View Post
                          Hate to burst your little freedom of speech bubble but as this is an App in the Apple App Store it is required to meet certain standards. One of which is no adult content. If there is any chance, no matter how small, of the App contain adult content then Apple require the App to be appropriately age restricted (ie 17+). Apple will, if they learn about it, ask Kabam to age restrict their App or they will remove it from the App store. Currently even forum reader apps are rerquired to be classified as 17+ because they cannot control the content of the forums.

                          Next issue is some of the content in Global chat is in fact illegal. I know this is an international game and laws vary. However the game is hosted on a US server (as far as I understand) and is therefore required to comply with US laws. People admiting to commiting a felony or threatening to commit one are subject to those laws and Kabam as the communication provider is also obligated to take appropriate action.

                          So none of this has anythiong to do with being a sheltered babe. It is about complying with the law and terms and conditions. That currently is not being done and if it doesn't change then I have no doubt there will be consequences.

                          I will agree with you on one point though. Kabam need to concentrate on fixing the actual game. However that is done by programmers and beta testers. It is not done by moderators. So there is no reason why both cannot be done simultaneously. Kabam can even use volunteer moderators, as they do in other areas of this forum, and that would allow them to provide some measure of control at no cost to themselves.

                          I await your reply but seriously don't bother unless you can disprove anything I have said. I'm an Apple Developer. I know the rules and I know they are being broken.

                          I am aware of the rules Apple has in place to its developers.

                          I don't know if your from Gareth9 but the situation the OP speaks of is not as one sided as it is being told. Half her alliance was giving death threats to everyone in Global Chat. Last I checked that is just as illegal...
                          Espescially when it goes from GC to whispers and messaging.

                          Comment


                          • #14
                            Untrue!

                            In the world of gareth9, the death threats sent by members of the defiant, specifically, wraththefurious (including how it would be accomplished) are by far, the most illegal thing occurring. I hope the FBI is investigating these threats, as the member even posted his address (6067 west Millay st, Tucson, Arizona). This is a game, and should be treated as such. If people are unhappy with the game, they can, at any time, quit playing. No one from my alliance has made any death threats. If our sense of humor offends anyone, they can use the built in blocks to no longer see our "filth." I don't want to hear people whine about their annoying children and their stupid "hubby," so I ignore them. I don't get on forums and whine about it. When people bring real world murder into the game, they lose the ability to say our bad words are a problem.

                            Sincerely,

                            Your mom

                            Comment


                            • #15
                              Originally posted by Unregistered View Post
                              In the world of gareth9, the death threats sent by members of the defiant, specifically, wraththefurious (including how it would be accomplished) are by far, the most illegal thing occurring. I hope the FBI is investigating these threats, as the member even posted his address (6067 west Millay st, Tucson, Arizona). This is a game, and should be treated as such. If people are unhappy with the game, they can, at any time, quit playing. No one from my alliance has made any death threats. If our sense of humor offends anyone, they can use the built in blocks to no longer see our "filth." I don't want to hear people whine about their annoying children and their stupid "hubby," so I ignore them. I don't get on forums and whine about it. When people bring real world murder into the game, they lose the ability to say our bad words are a problem.

                              Sincerely,

                              Your mom
                              I agree that if someone is making such threats then they should be banned and their details passed onto the authorities.

                              As for your other argument there is a fatal flaw in it. If you do not want to listen to someone talking about their children you can simply ignore it. They are not breaking any laws or terms and conditions with the subject matter and therefore have every right to talk about that subject matter. However when the subject matter is "filth" as you put it you may be breaking laws and are definitely breaking terms and conditions. It that case it is no longer a matter of someone choosing to ignore the subject matter. It is the responsibility of the communication provider to moderate such behaviour in a public medium. If you were to stand on a public street corner shouting obscenities you will eventually get the attention of the police. A public chat room that is rated 4+ is no different and as Kabam control that public chat room they have a responsibility to remove people who do not act in a socially responsible way.

                              If and when this game is released on the Android Platform Kabam will have to rate it as Medium Maturity. Any app that contains user to user communication is required to be rated Medium Maturity at a minimum. The problem with Apples rating system is that Apple only actively check the content of the game against the rating chosen by the developer. Hence why this game is rated 4+ as are the vast majority of iOS apps. However Apple will step in if users complain about content in public chat and forums that is accessible via an app. So I would recommend that anyone who is upset by the content they see in Global, and are not satisfied with the current control measures, that they put a complaint in to Apple. At the very least the games rating will be adjusted to something more appropriate. Then there is no excuse for children to be seeing the kind of content they currently are.

                              Comment

                              Working...
                              X