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How are you going to fix this Gem Glitch Kabam?

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  • #46
    But honestly I will keep playing. Mostly hugging, but I am completely done gemming unless this is resolved fairly. Lots of my friends quit and lots more aren't buying gems either. I've read online kabam has several class action suits and lots of complaints to BBB


    • #47
      ok peeps call iTunes or call google play store. talk to rep. both iTunes and google play are aware of what this. any questions message me. Kabam google is knowing of what you did. so players call google. and itune user call iTunes. and only if Kabam zero all your gems. like they did me. have all your screen shots and emails ready like I did.


      • #48
        Originally posted by Spize View Post
        If this doesn't get fixed its the end for me.

        Honestly, what a joke.

        You cannot tell me that an ally TOM that offers gems and gets top 3 of less than a bil then after the glitch and fix we are just a few hours in and the top 3 in the same server are 3.5bil each and the prize is gear we all just won 5 sets of over the last 3 days.

        Nonsense... we have guys that were 50mil might 3 days ago that are now 1.3bil might. You expect me to believe these guys are putting $3000 each on the credit card for celtic gear armory chests?

        Other than turning back the server 2 days and giving everyone 5,000 gems to make up for the loss of the items they legit won or bought the last two days (refund all KOC purchases as well) you really have no other way to fix this.

        It may sound expensive, but I can assure you as an expert in the field of business, you are going to lose a lot more money from people walking away from a now uncompetitive game than you'd lose from owning up to this mistake and providing a REAL fix.

        Step 1: Admit there was a glitch that allowed an exploit to occur.
        Step 2: Apologize.
        Step 3: Put game into maintenance mode
        Step 4: Reverse all purchases over the past 48 hours
        Step 5: Restore the game and roll back all servers by 48 hours (pre-glitch)
        Step 6: Provide every member on every server 5,000 gems as an olive branch
        Step 7: Provide multiple levels of oversight to prevent future issues

        That's really the only possible way to fix this that I can think of. It's painful and those with the glitch items and gems are not going to like it... but let's be real, 120,000 gems for 5 leps when 10 bought you 250 gems and 1 bought you 20 was about as obvious of a glitch as you can get and NO court of law would take such nonsense.

        Trust me, I've been in business myself for 15 years and I've had technical glitches give outrageous deals on both ends (ordering and selling) and when it's as blatant and error as this it's simply not going to hold up in ANY court of law or equity. No judge would ever enforce such an obvious error.
        Agree with you, Kabam must trace back the game from break event, who has take advantage from this glitch must set back and give us Gems for compensation and apologies.


        • #49
          I'm good with above mentioned repair


          • #50
            Everybody needs to contact google or itunes. I am getting every penny I spent on this game this year back. There is no point in trying to compete now since most have maxed knight and billions of troops sitting in their inventory. Also, contact the BBB. We are getting a lawsuit going. Google and itunes already know the deal with kabam.


            • #51
              Any gems that I had in MY Inventory where my property. MY CREDIT CARD PROVES THAT!!!


              • #52
                It was an inside friend showed me screenshots from some site he uses to look for new cities...usually there are an average of 10 new cities started each day in our world...but exactly 7 days prior to the leprechaun debacle...over a hundred new cities were started in our world and I'm imagining others as well...weird coincidence that the only mass new user influx he says in his search coincided with the gem giveaway. I'm thinking programmers play, and these "screwups" are really them creating advantages for them and their alliances, here it looks like alt accounts were being fed gems for easy kills since no one is open anymore these days...


                • #53
                  Originally posted by Trav Felty View Post
                  Any gems that I had in MY Inventory where my property. MY CREDIT CARD PROVES THAT!!!
                  Only if you bought them gems given by mistake though a event are allowed to be taken but purchased gems are not and should be returned if you lost purchased gems


                  • #54
                    To be technical they were not "given by mistake" they were won.

                    Do the other Kabam games seem to have these issues...constant contest screw ups, poor customer service and moderators that don't seem to be involved?
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                    • #55
                      Its to late bud the damage cant be fixed delete the app and move on !!

                      Originally posted by Ares from Omerta View Post
                      Ok KoC players. Today is Sunday the 16th of March. This started before 12:00 pm. My time here on west coast USA. Players now have between 50k-500k in gems from a glitch. I ask you Kabam what are you going to do now for players that don't have game glitch gems?


                      • #56
                        I just want to know what they are doing about this whole thing It is very hard to keep motovated to play when you know you can never compete with these players