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Urgent Jessie or kanoona criterion payouts

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  • Urgent Jessie or kanoona criterion payouts

    The smalls that did the mill might only did not get their 250 knight payouts. Can you please help it happened on my world and other worlds. Thank you in advance for your assistance.

  • #2
    The same crap has happened to a NUMBER of people, me included, and others in my alliance and world. Kay21. One of our people got a nice "sorry there's nothing we can do" POS letter from support. This is really pissing me off that they offer up prizes, and yet don't pay them out, and are refusing to do anything about it.
    baba poker


    • #3
      I have 12 ppl in my alli that didn't get their 250s and got the runaround from support. Jessie and Kanoona have been helpful in the past I hope they can use their super skills to resolve this.


      • #4
        Originally posted by WarriorMaiden View Post
        I have 12 ppl in my alli that didn't get their 250s and got the runaround from support. Jessie and Kanoona have been helpful in the past I hope they can use their super skills to resolve this.
        this also the case ib my alli


        • #5
          It's multiple worlds people are rather upset.


          • #6
            My sons account did not get his 250 Knight either, he's 9 years old and trying to explain to him that the game lies and cheated him was hard to do.
            online printing


            • #7
              I have teenagers in my alliance I experienced the same thing blood. They diligently saved chests struggled leveling knights. And bam nothing and they are the ones that want to fight and contribute.


              • #8
                I play in Gareth9 and my game name is Webster. I trained approximately 800k might during the Criterion games and was supposed to receive 2 Lunette tokens....... The key wordS are SUPPOSED TO. Guess I got cheated out of another prize


                • #9
                  Still no resolve


                  • #10
                    Hey everyone,

                    The knights were sent out this morning, so make sure to refresh the game they should appear soon.

                    In the future, please post in the event thread that is already discussing this. If you do not receive a response from one of us in a couple days then don't hesitate to private message me to escalate the issue. The only reason we ask this is to help with confusion. If we reply to one thread explaining what happened or that it is now payed out but there are 5 other threads about it, 1 might get missed and a player might see it with no response and think its another event or still hasn't payed out.


                    • #11
                      Thank you I just posted in events so please disregard also there is an issue with lost gems if ppl were logged in when the update happened. I am grateful for your help.


                      • #12
                        STILL UNRESOLVED!


                        • #13
                          Yes I am aware that some did not receive them still, we are looking into what happened. I will make sure to keep that thread updated when we find out more information.


                          • #14
                            I know of ONE person who said they actually received the 250. I know of 10's that I've talked to who have not, and I'm sure there are many many more.
                            baba poker


                            • #15
                              Originally posted by Noob_5CZV56S
                              Kanoona - You need to understand, that there are number of these threads as there are obviously a lot of frustrated people. I am sure you have received an influx of messages and where the majority have had no feedback (through support or on here).
                              My people just got the chest.