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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Player Appreciation Month!

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  • #46
    I have logged on everyday since this started and I am still short 2 badges. It seems that this happens every couple of days now. it keeps up and then all a sudden a day goes by and then 2 days go by and I am missing the badges that I am supposed to get. Why does this continue to happen? It has happened since the start of this player appreciation month and badges were offered by logging in. You can see by the daily log in prizes that you are offering that I have collected that I have been in each day.

    Player: ZillaTheKilla
    Alliance: Spartans 300
    Server: Mordred 70

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    • #47
      I've logged in every day this month I should have 13 badges but my inventory only shows 10. Why?
      http://fbwhatsapquotes.com/propecia-online/

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      • #48
        Hi there, I have 11 appreciation badges as of this post. I understand the 1 extra badge given for some peeps. However, based on my logging into the game several times a day, spread over at least 15 hours a day, I am confident I will qualify for daily badges. In this case, it seems that I am short of 2 badges?

        Kanoona, will you kindly look into this?

        Regards,

        Player: Lky
        Alliance: Wicked
        Server: Merlin50

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        • #49
          I have logged onto the game every day in March but it is only showing 11 player appreciation badges in the round tower. Is this a known issue that kabam is aware of?
          w88 thailand

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          • #50
            Player appreciation might doesnt usually include taking away the gems People rightfully earned because of some kabam mistake

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            • #51
              Originally posted by TangerineOne View Post
              I've logged in every day this month I should have 13 badges but my inventory only shows 10. Why?
              Kanoona, 5 days on from the above post and I now have 13 badges when I should have 18. 5 days and only 2 badges!!! It would be polite and courteous to at least acknowledge there is an issue and that you are working towards a resolution.

              Giving no response is just plain rude.
              http://fbwhatsapquotes.com/propecia-online/

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              • #52
                I currently have 14 badges on day 18. I have logged in and played daily, and would appreciate my badges to reflect my contribution to the game. I have not spent any, and I'm short. Please check your math.
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                • #53
                  Originally posted by CES_williamson View Post
                  Please dont tell me you are going to give us train with arthurs, 25% boosts or ports please! there is just no point i have 89 train with arthurs and god i do not need more, di and de would be nice as well as crystals but please dont put bad prizes in people will just get annoyed! if this is a good month then kabam you will get a lot of business!
                  Remember not everyone is is at your lvl and some of us can you your bad gifts!

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                  • #54
                    Thanks for the awesome events I know lots on my world appreciate it the lep event was talked about how awesome it was for 2 days now please don't let the recent negativity make you guys think that everyone feels this way about you guys I'm thrilled so far personaly

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                    • #55
                      Originally posted by TangerineOne View Post
                      Kanoona, 5 days on from the above post and I now have 13 badges when I should have 18. 5 days and only 2 badges!!! It would be polite and courteous to at least acknowledge there is an issue and that you are working towards a resolution.

                      Giving no response is just plain rude.
                      I'm sorry, I am not ignoring you, we had addressed this in the actual "Arthur's Log-in Event" thread. This is why we ask everyone to post in the same thread about the actual topic. That way there is no confusion or sense of being ignored.

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                      • #56
                        Originally posted by Kanoona View Post
                        I'm sorry, I am not ignoring you, we had addressed this in the actual "Arthur's Log-in Event" thread. This is why we ask everyone to post in the same thread about the actual topic. That way there is no confusion or sense of being ignored.
                        Thanks Kanoona your response is appreciated. It's also good to see the log in event is being "fixed". I hope your engineers do a proper job.
                        http://fbwhatsapquotes.com/propecia-online/

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                        • #57
                          Kanoona, now that Player Appreciation Month is over, what do players who logged in every day but didn't receive enough badges to redeem the Arthur's Epic Spoils chest do? I told my alliance to put in a customer service ticket as you advised. One player told me yesterday that his ticket was closed, the customer service agent said "I'm not sure what to do so this ticket will be closed" and said that the player should check the forums. Of course he put in another ticket but someone ought to tell customer service that this is a common issue. Kind of funny because with people putting in multiple tickets on one issue, customer service is now saying that they "are working on a high number of cases" due to "recent issues." If they'd just resolve the issues, there would be fewer cases.

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