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old worlds closed?

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  • #16
    Originally posted by Noob_5CBDZ7K View Post
    Jesse I am afraid your team are badly in need of training as they have no idea on how the game works! I play in world 51 and can see the full list of worlds and can join them, for example Guinevere 37 shows as medium full and actually world 80 is shown as full but I can create a new city in it. However when I load the game newly on to another piece of hardware such as my iPhone (main account is on iPad) I can only join 80 and 81, SO this means all worlds are closed off to new gamers!

    Please kabam confirm if you are killing this game off as I can stop spending then! I can spend my money in Dark Ages where it is appreciated!
    I agree with you Noob, Kabam is the most greedy organisation I have ever come across, they lie and cheat, I have asked many players can they create a city in another world yesterday (even when it indicates that world is full or medium) and they have been to open them, however my brother (a new player) can not open a city in my world Pen54. Jesse is on another planet and her team seam to be lying to her or just incompetent to provide her with that lame excuse, I will not be buying any more gems and I would advise everyone else to stop too, Kabam is an organisation which is bankrupt of morals and ethics, people have sent a lot of money on these games and they are clearly trying to close these other servers down and lying to their customers.

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    • #17
      These worlds are just at full capacity and that is why they are not showing up on the world list. We are looking into clearing out the idle players so players will be able to join those worlds, but I can't give a specific date on when that would happen.

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      • #18
        Originally posted by Jesse Kabam View Post
        These worlds are just at full capacity and that is why they are not showing up on the world list. We are looking into clearing out the idle players so players will be able to join those worlds, but I can't give a specific date on when that would happen.
        Hi Jesse, I myself can join any world even the full ones and there are many places for me to set up my city in theses full worlds, however my new player friend can not? Hence these worlds can not be "full to capacity", the explanation we are receiving from yourself, I am sorry to say is not really good enough. The old servers are being suffocated, containing many of your customers who have spent a lot of money and your company is opening up new servers for new customers while neglecting your current customer base. Therefore we have clearly established Kabam is not being entirely truthful with us and secondly can not advise as to when the situation will be rectified. I would appear to the lay person that there is a problem with the game and the software engineers kabam employ are too thin on the ground or are working on the new servers or other games and kabam just don't care about their customers, but we probably knew that already. Is there anyone from Kabam who could enlighten us as to when this situation will be rectified, even a rough timescale may help, like this month sometime or this year? Maybe next year? This decade? In the 21st century some point, just hoping all that money I wasted on this game was not for nothing! Give us a heads up Kabam?

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        • #19
          Originally posted by Jesse Kabam View Post
          I checked with the team, and when a server is full, it won't show up on the list of worlds.
          This is rubbish I'm afraid. I tried to move my second account into my first account's world and it wouldn't let me. I then asked an alliance member to start an new account and try and it worked. So it's a bug that only affects some people which is not fair. It's simply not true the world is full because I can see empty plains around my city. This is a bug since the last update and I expect kabam to fix it and stop fobbing people off.

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          • #20
            Any kabam representative want to take another look at this? I cannot join my world on my new device, all that's available are worlds 81 & 82!!

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            • #21
              Before moving to a new device, make sure to register your email in the game. Without registering an account, you will lose your game when moving to a new device.

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              • #22
                Originally posted by postmanpothead View Post
                Any kabam representative want to take another look at this? I cannot join my world on my new device, all that's available are worlds 81 & 82!!
                Do you think you could post a screen shot?

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                • #23
                  Originally posted by Jesse Kabam View Post
                  Do you think you could post a screen shot?
                  Certainly here you go :



                  Clicking on Other results in this :

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                  • #24
                    Any update to this??

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                    • #25
                      Any update on this??

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