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Kabams Response to my missing 850k troops due to a glitch no fault of my own

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  • Kabams Response to my missing 850k troops due to a glitch no fault of my own

    Below you will see the e-mail kabam provided in response to 850k might i am missing due a glitch no fault of my own (see missing 1,000,000 might/link to photobucket with proof in bugs forum)

    This email provides no real help, or new knowledge on how to fix my problem, and further insults my intelligence by telling me "my troops will eventually return" oh really!? its been almost 2 weeks then where the %$^& are they?? Cause they sure as %^&$ arent at my kingdom? and force refreshing the app? oh rly like i havent done that 55 times already. and no it does not work. And ive waited 3 days in faith to this email and to no avail (ontop of 10 days), so to tell me to be patient i have been more then patient. And wish for this to be resolved

    My question is:
    Does kabam have a phone number we can contact?
    How can i get a refund for the money i have spent? (i spent real money to aquire this might only to lose due to no fault of my own--i.e kabams faults for not fixing the glitch or informing players adequatly about the glitch and how to prevent it/or providing customer support, or helping me with my losses or help for fixing the issue, and therefore this constitutes some sort of refund. and apon contacting apple YES you can be refunded for such things.


    Kabams Email

    Response Via Email (Kristoffer R.)

    04/05/2012 03:24 PM



    Hello Tyler,

    Thank you for taking the time to write in! I apologize to hear that your Troops have not yet returned from their attacks. Please be advised that with time, your Troops will eventually come back to your City. If in fact your Troops still have not returned to your City after some time, please feel free to email us back as we will further investigate into this matter.

    Some players have reported that refreshing your KoC: Battle for the North application will provide an improved gaming experience. Please follow these directions as your KoC: Battle for the North app may not have refreshed since you last accessed it. To refresh the app, simply press the 'Home' button on your Apple device to exit the app, then double-press it again to bring up the list of apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!

    Once again we apologize for any inconvenience this may have caused you. Thank you for contacting us at KoC: Battle for the North.

    Regards,
    Kris R.

    Kristoffer R.
    KoC: Battle for the North
    Player Experience

  • #2
    Hello Tyler,

    Thank you for taking the time to write in! I apologize to hear that your Troops have not yet returned from their attacks. Please be advised that with time, your Troops will eventually come back to your City. If in fact your Troops still have not returned to your City after some time, please feel free to email us back as we will further investigate into this matter.

    Some players have reported that refreshing your KoC: Battle for the North application will provide an improved gaming experience. Please follow these directions as your KoC: Battle for the North app may not have refreshed since you last accessed it. To refresh the app, simply press the 'Home' button on your Apple device to exit the app, then double-press it again to bring up the list of apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!

    Once again we apologize for any inconvenience this may have caused you. Thank you for contacting us at KoC: Battle for the North.

    Regards,
    Unregistered,

    Unregistered player,
    KoC: Battle for the North
    Player Experience

    Comment


    • #3
      Originally posted by Bisogna
      Huh? So does Unregistered work for Kabam?
      ...are you seriously asking...

      Comment


      • #4
        No hes being a smartass bisogna

        Comment


        • #5
          Originally posted by Bisogna
          Huh? So does Unregistered work for Kabam?
          You must have super hero powers of deduction. Please run for presidency.

          Comment


          • #6
            Originally posted by Bisogna
            Huh? So does Unregistered work for Kabam?
            Hurr durr do things I can't explain come to only one conclusion because my power of deduction fail so badly, I did it cuz I was being a smart ***, lol, I quit enjoy his forum really, so much fun.

            Comment


            • #7
              stilllllllllllllllllllll waiting.....

              Comment

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