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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Game under maintenance. What's happening?

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  • #16
    if this is a routine maintence it would be really nice for Kabam to give us warning when they are going to do routine maintenance, as last night before i went to bed I had the option to start an item that would take ~9 hours and would be done when I got up in the morning or one that would take over 20 hours, and would be done around the time I got home from work - had i known about the routine maintenance that was going to take place and render me unable to access my game in the morning, i would have chosen the item that took longer. It really isn't that hard to send out an email a day or so in advance of routine maintenance.
    However, in my world (yes I am playing in 2 different lands) that I am still under the 7 day protection, I still feel that an extension should be provided to those who are under that 7 days when we can't access due to routine maintenance. Thanks.
    Rainer Schaller

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    • #17
      Originally posted by Noob_588NZWM View Post
      if this is a routine maintence it would be really nice for Kabam to give us warning when they are going to do routine maintenance, as last night before i went to bed I had the option to start an item that would take ~9 hours and would be done when I got up in the morning or one that would take over 20 hours, and would be done around the time I got home from work - had i known about the routine maintenance that was going to take place and render me unable to access my game in the morning, i would have chosen the item that took longer. It really isn't that hard to send out an email a day or so in advance of routine maintenance.
      However, in my world (yes I am playing in 2 different lands) that I am still under the 7 day protection, I still feel that an extension should be provided to those who are under that 7 days when we can't access due to routine maintenance. Thanks.
      Sorry my bad,
      little misunderstanding. For routine I meant that it wasn't a big issue. But it wasn't planned so we couldn't warn you in advance.
      Again thanks for your patience

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      • #18
        You guys are messing up. Fix the damn servers

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        • #19
          I am still getting the maintenance message And have tried the reboot process.

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          • #20
            Server Maintenance over run

            I am playing on Guinevere37. We were told with hardly any warning that server maintenance will begin at 7:00 server time and continue for 1 hour. nearly 3 hours later i still cant access the game. i have refreshed the app and still get the same response, "the game is currently under maintenance" how long is this going to take?

            Comment


            • #21
              Unbelievable...

              I'm on server modred32 and I can't get back on after three hours of maintenance! You said it would only take 1hour!

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              • #22
                i now have 30 ghost messages and not receiving my reports when i attack, kabam you are a ballbag

                Comment


                • #23
                  Unfortunately, this maintenance was unscheduled and we were not able to provide you with further notice of this. We will be sure to improve this process and let you know in advance when we have a maintenance in the future.

                  Comment


                  • #24
                    Originally posted by Noob_57WV69P
                    This sucks my prime playing time taken no use mailing Karan not likely to get any response
                    totaly agree with you on that my game crashed a few hors ago and still outhing what a joke
                    ????? 1,2,3,4,5 ????? ?????. ???????? ????. 26 ????? #????? ???????? ?????? ?????? #????? #????? ???????? ?????? ?????? #????? ????? 1,2,3,4,5 ????? ???????? ??????

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                    • #25
                      Can't connect to servers

                      Reafing the blogs I'm presuming there is a bigger issue than my connection. If there is an issue why can't you highlight it on your website or send an email. It will stop people getting frustrated and thinking itsvtheirnlocal issue.

                      Not good.

                      Comment


                      • #26
                        Server not connecting

                        Originally posted by Happypacko View Post
                        Reafing the blogs I'm presuming there is a bigger issue than my connection. If there is an issue why can't you highlight it on your website or send an email. It will stop people getting frustrated and thinking itsvtheirnlocal issue.

                        Not good.
                        Totally, mine worked post-maintenance but now i've been locked out about 4 hours. I'm under 7-day protection right now! I'm losing resource & troop building time!!

                        Comment


                        • #27
                          Same problem

                          Originally posted by Unregistered View Post
                          Totally, mine worked post-maintenance but now i've been locked out about 4 hours. I'm under 7-day protection right now! I'm losing resource & troop building time!!
                          I am having the same problem getting fatal error messages seconds after load please fix I already lost a ton of building time...

                          Comment


                          • #28
                            Originally posted by Jennifer View Post
                            Unfortunately, this maintenance was unscheduled and we were not able to provide you with further notice of this. We will be sure to improve this process and let you know in advance when we have a maintenance in the future.
                            Originally posted by Riccardo Kabam View Post
                            There was a Routine Maintenance performed and completed. The Message in chat was updated to "Maintenance Completed" within 1 to 2 hours
                            Let me know if you still have issues and...salutami Roma, la mia citta'

                            Nice... you guys have no idea whats going on lol
                            ww888

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                            • #29
                              I have been locked out since Tuesday night, it says under maintenance

                              Originally posted by KingAK View Post
                              Nice... you guys have no idea whats going on lol
                              So every time I try to play it says under maintenance and it won't let me go in, this has been ongoing since Tuesday night

                              Comment


                              • #30
                                loading assets

                                I logged on for the first time today, very evony esk.

                                So any been playing for a bit, then tried to load app again. Screen just sticks on "loading assets", tried restarting phone so assumed it was maintenance, 3 hours has now gone by and i still can't get back on. Is anyone else having the same problems???

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