I just get my 100 artifact and claim my second city crest ....for my surprise I did not get anything .. So after days of play I lost my time .... Is it anyway u can help me with this problem ??? ...I refresh game already and nothing ... Waiting for your answer

Also I try to contact KABAM and. I have an open case since last Sunday however I did not get any answer or solution for this problem. Do somebody know how long take KABAM to answer to their costumer?? Thanks

KoC iPhone version

Name Greeley city Greeley
Mordred51 English domain
6 jan 13
USA central time