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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Player Moderators And Geae

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  • #16
    Originally posted by Bouie View Post
    Players get mad because nothing they say seems to be taken any notice of. Simple fixes and communication are not unreasonable requests
    Replay from Gaea:

    Apparently you don't get it.
    We are scam artists.
    Our only purpose to to steal as much money from you as possible.
    Paying someone to actually respond would cost money and we only spend money on new scams.
    Get over it and buy more gems before we shut the server down.

    Comment


    • #17
      Originally posted by Bouie View Post
      Players get mad because nothing they say seems to be taken any notice of. Simple fixes and communication are not unreasonable requests
      We need more then a copy and paste response. It sucks to feel as if we are not even worth the time to actually read and respond to our mails. Instead you copy and paste the same response. We are all fed up!! Deal with the problems, be honest and acknowledge the issues instead of sweeping us and the issues under the rug.

      Comment


      • #18
        Just an observation.....

        As Bouie so succinctly put it, players are frustrated and quite rightly so. They discuss the game issues on various forums, outcomes of these discussions are allegedly passed on to Gaea (via what channels is a mystery to all but those in the 'know') These ideas and solutions appear to be promptly disregarded, overridden or sometimes the opposite of the suggested solutions seem to be implemented. I believe it's been said elsewhere but it does appear to the casual observer that the volunteer mods ideas of what is important and their personal ideas are riding roughshod over the majority of the players' ideas and proposed solutions, generating more frustration which will in turn lead to more threads like this. As the subject line says....just an observation....

        Comment


        • #19
          We keep harping on communication. I hope you are seeing a common thread here.

          So as I see it, a this point you have three choices
          1. Let the game continue as its going and die it's natural death
          2. Make changes but don't even let people know in the hope that they will notice and stick around. Some probably will but you will still lose many people.
          3. Let us know the plan and a timetable that you will stick to on when things will change.


          You could have gone with option 2 a month or 2 ago and been fine. Even if you had started June out with a bang with fresh new comps and Merlins and wheels you may have been OK.
          But the lack of any progress has caused such distrust and ill feelings that I don't think that will save the game any longer.
          Your choice but it seems a shame to throw away your investment.

          Comment


          • #20
            Game is dead and Gaea are not helping at all

            There just lining up with yet more new gear totally rubbish , been a long time player over 4-5 years now, too gem with these guys you might as well burn your money or go out throw it away seriously the comps the merlins the wheels Prizes are that awful you would be thrown in mental hospital for spending on here. There's been many a gem strike but seriously we should have a gem ban nothing there giving away or doing is worth wasting our hard earned cash on !!! Kept it too basics too much too list otherwise . Rant over 😒😒

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