Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Hundreds can't play... Hello Where are You?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Hundreds can't play... Hello Where are You?

    It's been over 10 hours where people are having the issue of being locked out if they switch to some of their main worlds from Resurgence, and can't play at all. Surely someone has noticed? Other threads have been made, it is a SERIOUS ISSUE! You are going to have hundreds of refund requests, and rightfully so. Another pvp world is screwed with a HUGE amount of players not able to play. This is ridiculous, and even more ridiculous there has not been any response.

  • #2
    Hello gaea fey trickery can't get in game

    Comment


    • #3
      Support died while spending gem money on weekend? 12h and no official answer whats happening

      Comment


      • #4
        It would be nice nice to get a reply at least saying were working on it. But nothing back at all to these threads or my ticket. I play on 133, 132, 125, 119, and 116. And resurgence as well. I've dumped thousands into this game just to be ignored.

        Comment


        • #5
          Probably the the worst screw ups since I've been playing and no response to support tickets, emails or forums. Wow. Surely they have someone who gets paid to check these things......

          Comment


          • #6
            Their actually hiring for these things lulu u should apply need live in cali

            Comment


            • #7
              Haha, no thanks

              Comment


              • #8
                Originally posted by huhwhythat View Post
                Their actually hiring for these things lulu u should apply need live in cali
                Yes Lu please apply maybe it will have the reverse effect for my account then they have had recently.

                Comment


                • #9
                  I'll get my Secretary Glasses on

                  Comment


                  • #10
                    I guess the people in this game are just a joke to them, no real concern for us.
                    Boomerz From 126, 125, 143, and 116

                    Comment


                    • #11
                      They wont care unless people stop gemming

                      Comment


                      • #12
                        Locked out

                        Come on fix this crap I am locked out also and open . Bunch of bull crap I cant get to my city now.

                        Comment


                        • #13
                          They obviously are not here. Given that some worlds are still working, they haven't managed to realize all the refunds going out the door for the worlds affected. Getting close to whole day with 0 response.

                          Comment


                          • #14
                            Well its finally back on after nearly 24hrs I do hope 133 are going to be compensated for not only missing out on comps in 133 but also our alliance in resurgance too we suffered because our players couldnt get on the resurge pvp, not only that they missed out on trophies n valors too,

                            Comment


                            • #15
                              Hey it's all just dandy... Some gaea dude said sorry in another thread... Smh...

                              Comment

                              Working...
                              X