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Fix the TK leader boards NOW

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  • Fix the TK leader boards NOW

    The leader boards are no longer updating nightly as they are supposed to do. They will skip a day or two and when they finally do update, they only include the past 24 hours, not all the kills made since the last update. We have one player missing 20b in tks from last Friday's lost tks, another missing 8b tks, and many of us missing more than a billion from that one day. So far this week, kills updated Monday night, but not Tuesday or Wednesday nights. So 2 days of killing this week already lost.

    When people submit a ticket to Kabam, they get responses saying that everything is working perfectly. They refuse to explain how it can be working perfectly if an event leaderboard from Friday shows the person got ten times as many tks in that one event as they are credited for the entire week.

    It seems to skip many Friday's, which is especially ridiculous since that's the day of the alliance Tk comp when a lot of kills are made.

    This is happening across worlds. It is happening with the might gain leaderboards as well. The might put into the alliance ToM on Tuesday is not reflected. But most people don't really care about their placement on the MG board. The top players *do* care about their placement on the Tk boards though. And many are getting fed up by losing billions in tks over the past few weeks.

    There are players who are talking about quitting or at least taking a break until it is fixed.

    Our worlds are already really slow. We can't afford to lose people to something like this. It should not be hard to get your system to properly count kills. The Tk and might gain boards have been routine functions since the game started.

    FIX THIS NOW PLEASE:

    * Track down the problem that is preventing the boards from updating;
    * Go back and add the kills for which people haven't gotten credit;
    * Tell your support department to stop telling people that there is no problem, because that just makes Kabam look like you're lying or stupid, and makes people even more frustrated,

    This needs to be sorted ASAP, before even more kills are lost, and even more players leave the game.

  • #2
    that's bs

    i have the same and too many in my world do over this problem i lost about 7b tk not counting to my rank so far so we should choose the right days when kabam update the rank than kill? that's what you want kabam? the tk rank is the honor for alot of players without counting it properly alot will quit and yes gemmers will quit look what kabam answered:
    After careful investigation, I would like to inform you that there is no issue in the game due to which you are facing this issue. Also, many of the leaderboards update on a real-time and it may take some time before full totals are reflected on the rankings. The Support Team has no way to make any modifications to the Leaderboards as all the calculations and applications of the amounts is all done internally within the system. However, I'll relay the information you have provided to our concern department for further review. They will investigate the issue. If they will find any issue, it will be resolved as soon as possible.

    Comment


    • #3
      The city siege and Tk event leaderboards are the only ones that update in real time. The original, lifetime and weekly Tk and my leaderboards update nightly. So support doesn't have a clue how this works.

      And how can there be no issue in the game if tks aren't being counted in multiple worlds for entire days? That's clearly not a player issue. It is a game issue. And they've been sending that same bs reply for weeks...

      Get your act together and fix it already, Kabam. Dont just hand this problem off to gaea to handle along with all the other messes you are leaving behind...

      Comment


      • #4
        With so much cheating and alt kills, is the leaderboard really a valuable, accurate & reliable data ?

        Comment


        • #5
          Originally posted by Tat1ana View Post
          With so much cheating and alt kills, is the leaderboard really a valuable, accurate & reliable data ?
          Yes the board is skewed by the altr killing, but I personally take a little pride in where I place on the board.
          Everybody knows who the alt killers are and can safely ignore them.
          But once you get past that, you have people who actually play fairly and my relative rank to them does count.

          When the merger happened, I dropped from being in the top 10 on my old world to about 65 on the merged world.
          Finally back up to the low 40s and looking forward to when I make page 1 again.
          I will never make the top 10 because of alt kills (unless I get really lucky and catch a 100 Bil guy unmarshalled for long enough to zero), but being on page 1 with no alt kills means something to me.

          Comment


          • #6
            Its all working fine on the servers

            You are the one lying for even putting up this info for the rest of the players
            Dont worry just say wuuuuuzaaaaaaa its all working fine im still down about 29 bil tk but its working fine

            Comment


            • #7
              Hmmm they didnt like the rest of my msg i guess so it got deleted lmao i think you can all pretty much guess what it said but its still working just fine in kabams world lol

              Comment


              • #8
                Official response please?

                Comment


                • #9
                  i never post on these things but again the leaderboards did not update and register kills for the last 48 hours. Thats 3 days of kills not counting in the last 7 days. I would like a refund or fair compensation. If you value making money on this game then you will take this matter seriously. Please respond
                  CBD Isolate Powder

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                  • #10
                    Originally posted by Lady Morganna View Post
                    Official response please?
                    I guess the official response we are out to lunch come back later

                    Comment


                    • #11
                      Originally posted by Lady Morganna View Post
                      Official response please?
                      official response? that's a joke lol

                      Comment


                      • #12
                        Originally posted by Lady Morganna View Post
                        Official response please?
                        Official responce is we arent here its still working fine

                        Comment


                        • #13
                          doesn't matter

                          Why even bother with the tks boards ?? Tks boards are buffed.

                          Comment


                          • #14
                            To rankings mostly lies,why bother with them unless here sees mass koc is and backed out of purchase. Be arcane started loosing support tk board stopped updating maybe they closing koc as well

                            Comment


                            • #15
                              The Tk leaderboards didn't update last night at all - not even to switch to the new week. Still has "current week" with the tks only counted for Monday and Thursday for the entire week. That's 5 of the 7 days not counted. And billions of might lost, with nothing to show for it.

                              Are the Tk leaderboards skewed by alt hitting? Sure. But we all know who the big alt hitters are, and can disregard their spot on the list. There are lots of us who get our tks through straight up fighting and who place high.

                              KoC is supposed to be a game of war and strategy. The Tk ranks are something a lot of us look at to see the activity for the week and our place in that.

                              We spent might all 7 days this past week. We killed all 7 days. All 7 days should be recorded, not just 2. Or you should give us back the troops we lost fighting and replace the furies, iron skins, rampages, bronzeskins etc used.

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