Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

This game is becoming a joke...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Bredleeds
    replied
    Lol, agree, I quit over a year ago, I just come in the forums to see if anyone has filed a class action against them yet!

    Leave a comment:


  • Voiceofwarning
    replied
    They don't want us to "quit," they've just lost all direction. They laid off good people because this game isn't making the money it used to and they now try to make us play new Kabam games but swamping us with ads for other Kabam games when we log in. Unfortunately, most players will never pick up another Kabam game due to their poor service and their CEO's inability to understand basic customer service. We aren't just jaded players, we are abuse victims, coming back to our abuser again and again no matter how bad the treatment.

    Bad item drops? Maybe next week will be better.

    Unmarshalling? Kabam gives us 1/100th of the troops back and we keep playing

    Campaign gets completely made worthless overnight? We hang in and hope for chapter 5.

    Kabam fires good mods and replaces decent customer service reps with people who can't type in English? (Outsourcing anyone?). We sit and take in on the chin.

    Bad season prizes. Changed season prizes that are somehow WORSE. Worthless Grail fragments that everyone, EVERYONE HATES and we get told "oh it's not going away ever" instead of "let's shut it down until it's fixed."

    Where is campaign chapter 5-12? Where is the disappearing gold fix? Where is turning off replacing Knights so that people can get billions of cheap kills by sending in a spy? See, Kabam DOESNT care. They can shovel all this crap about surveys and hospitals and "do I get better value for my gems in other games" (of course we do.). Nuts, I say.

    This game is dying, any we are partly responsible, but in abusive relationship, who does society hold accountable? Who ends up blacklisted and banned from gatherings and perhaps even prison? The abuser. You want to stop having reasons to complain? Stop buying gems, stop logging in every 4 hours, stop opening might for the seasons and Grail fragments. Otherwise you are telling them with your wallet that you deserve what you are getting, and that's it's okay.

    Leave a comment:


  • Evergrind
    replied
    It's true the prizes have been pretty poor with no real thought of what players need. That said they can afford to be lazy right now as people are after trophies not prizes

    Leave a comment:


  • Guest's Avatar
    Guest started a topic This game is becoming a joke...

    This game is becoming a joke...

    Are you guys trying to kill this game on purpose? Everyone feels you are. I mean come on, 1 24hr comp for mercenary troops and then another 24hr comp for Grail fragments?!? Come on you must be giving us something for free soon??
Working...
X