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Best in slots wheel

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  • #31
    Any chance of correcting the payouts for the best in slots wheel before starting yet another?

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    • #32
      Originally posted by CHOSEN_YETI View Post
      Any chance of correcting the payouts for the best in slots wheel before starting yet another?
      They are not interested any more Yeti. Once the inadequate compensation was delivered their interest stopped!!

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      • #33
        I'm sure there are others who are still interested

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        • #34
          I am interested. I spend a lot of tokens for an item that doesnt respect his description. I want my tokens back or my right item.
          For the moment i have some other problems to solve, but when i will have time(soon) i will try to solve this unpleasant situation.
          It was not fair, it was a mistake or whatever it was, but kabam has to pay for it. Cause it was kabams mistake.
          On the other hand, i find them silence as a sign of guilt and a sign that they want this situation to be forgotten.

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          • #35
            I think you are probably right the only mistake was at kabams end the description said best in slots. With no way at all of seeing inside his chest either we should have he correct item or our wheel tokens or gems returned in full.

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            • #36
              I agree 100%, I was dum enough to use enough tokens to get 2 grand chests (143 in all). I'm A pessimist when it comes to Kabam and I'm sure they think the issue is solved. I'm really keen for you guys to have success taking this further. Good luck! Rest assured I'm not happy with their responses so far.

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              • #37
                Thank you everyone for your discussions regarding your concerns about this Wheel Game and the compensations that were given. We are truly sorry that the chest descriptions of the chests inside the chests (say that 10 times fast!) accidentally eluded us. We are currently discussing what can be done in addition to the 4x Lunete's Grab Bags that were sent out as compensation previously. We will reply as soon as we have the verdict.

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                • #38
                  Originally posted by Rukkirii View Post
                  Thank you everyone for your discussions regarding your concerns about this Wheel Game and the compensations that were given. We are truly sorry that the chest descriptions of the chests inside the chests (say that 10 times fast!) accidentally eluded us. We are currently discussing what can be done in addition to the 4x Lunete's Grab Bags that were sent out as compensation previously. We will reply as soon as we have the verdict.
                  All we wanted was the correct prize, rukirri. You guys have made this drag out way more than it should have. Of we just got the right prize we would be happy.

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                  • #39
                    I have to agree the best non random gear for each slot should of been the prize, it's what every player was expecting and a very simple remedy (although maybe not the easiest to implement) which would of solved this issue straight away. The only other real solution is to return the gems and or tokens players used which again would be difficult as players will of gains some might and items from the other wheel chests.

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                    • #40
                      [QUOTE=CHOSEN_YETI;2297848]The only other real solution is to return the gems and or tokens players used which again would be difficult as players will of gains some might and items from the other wheel chests.[/QUOTE
                      I talk only for myself: i dont care about that might. In my opinion, it s obvious that i spin that wheel so many times just for the grand prize. Its ridiculous to think that i will spend 1230 gems(aprox 75 euro) just for some might, instead buying that might directly from the shop, much cheaper.
                      Anyway, i want to thank Rukkiririi for answering our post!

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                      • #41
                        Why hello again.

                        The team has decided upon compensating everyone who has won a Best in Slot Defense and/or Best in Slot Attack chest up until this point with a new gear chest that replaces the chance for random stat Firestorm pieces with the best Pendragon pieces. Unfortunately we are unable to save the best stats on the random gear so we felt this was our next best option.

                        The compensation chests have been sent out so please restart your application and check your mail if you have obtained either of these chests from the Wheel Game. Thank you to all of you for providing your feedback about this event and for your patience.

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                        • #42
                          Thanks Rukkirii for doing all that you can to resolve this unfortunate situation.

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                          • #43
                            Thank You!

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                            • #44
                              It's good to see kabam trying to remedy the situation. Hopefully there is a lesson here that will be heeded. Making sure that there is truth in the advertising of an event is crucial to those that spend money to compete in that event.

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