Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Forging ally prizes

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Neither have I. Been on it with the customer support for two weeks now

    Comment


    • #17
      Still no prize

      I also have no prize, TotalWar in world 129.
      I was in the alliance start to finish, we placed 3rd in server and 21st overall, yet i didnt recieve my alliance prize!
      A gentleman on the support team today gave me 4 merlins tokens. JOY.
      Not impressed in the slightest. I earned 6500+ trophies and they seem to have removed them for me! Still have a printscreen because i'm not stupid!
      How the hell does 4 bloody tokens make up for 2 of each jewel at level 7, a level 8 total master hammer, 30k ghost archers and an alliance emblem?
      Seriously unimpressed to be told i MUST have recieved my prize, if not, i obviously didnt qualify. Outraged and extremely upset to say the least.
      Flappy - world 129
      TotalWar Alliance.
      (A in name is a fancy character...)

      Comment


      • #18
        Still nada

        Not impressed. Ticket closed and i have to open another ticket to do anything!
        Can ANYONE confirm how many trophies were needed to qualify for alliance prize?
        I will be taking this further.
        Flappy - 129

        Comment


        • #19
          There was no threshold that you'd need to pass to my knowledge.

          Comment


          • #20
            Rewards

            Hi everyone,

            sorry for the delay in reply, thought I was finished with all the Forging of Alliance prize issues :-/

            - MasterFear: you and your friend "ArsenArmenia" were both in the Alliance ShadowKnights at the time of the Snapshot (which I made myself so I`m sure it was exactly at the time indicated on the event thread)

            - Flappy or Fl?ppy to be more precise: I`ve sent you a private in-game message with all the rewards you should have received. Took me a while to find you on the server given that special character you use, would have been faster if you had indicated your precise name in this thread (but maybe you weren`t able to figure out what that fancy character was ? :-) )

            - Tempicek: you were in the alliance Boom_Crew at the time of the Snapshot. The Alliance ranked 66th and you personally ranked 995th cross servers.

            Best regards,

            Ganstack

            Comment


            • #21
              Hello Ganstack,

              I'm baffled by how that happened, as i was *specifically* watching out for the start of that event, but thank you for your effort looking into it and coming back here!

              Comment


              • #22
                Thank you ganstack 4 the reply!!! Now I got a question about Arsen & master! Master fear was a officer who invited a player Meep, so how is it possible that Meep was in b4 dead line & master was he was in spartan Angels at least a day prior to Meep

                Comment


                • #23
                  Thank you ganstack 4 the reply!!! Now I got a question about Arsen & master! Master fear was a officer who invited a player Meep, so how is it possible that Meep was in b4 dead line & received the prize? Master was in spartan Angels at least a day prior to Meep so im very confused??

                  Comment


                  • #24
                    Thank you for the reply garnstack. I am confused though for the same reason snoop stated above. I was in Spartan Angels before the beginning of the comp and was made an officer. Meep came in after me to Spartan Angels and he received the prize. So why am I not receiving it? Meep, Arsen, and I made it in before the deadline. So why have neither Arsen nor I received prizes?

                    Comment


                    • #25
                      Hi guys,

                      I`ve checked which Alliance your friend Meep was part of and he was indeed registered in the alliance SpartanAngels.
                      As far as what exact alliance changes you made, who was where when before who etc... I`m unable to check it.

                      All I am 100% sure of is that at the time of the Snapshot, which occurred at the time indicated in the event thread, both MasterFear and Arsen were in the Alliances ShadowKnights.

                      Moving forward, if you honestly believe that there was an issue and it`s crucial to you, what I can do is request for the dev team to look at specific logs.
                      However please note that A) I`m not 100% sure this is feasible B) This does take focus off other topics.

                      I`ll await your reply.

                      Ganstack

                      Comment


                      • #26
                        Thank you Ganstack for the quick reply. It would be great if you could ask the development team to look into the logs. Both Arsen and I worked hard in Spartan Angels to win the prizes in the forging of alliances event and the prizes are important to us. We will be happy to wait while you do this. Thank you so much.

                        Comment


                        • #27
                          Ok, I will inquire and keep you updated.
                          Ganstack

                          Comment


                          • #28
                            All issues have been resolved.
                            As such, I will close this thread.

                            Regards,

                            Ganstack

                            Comment

                            Working...
                            X