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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Feedback on candylot

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  • stuffinmuffin1
    replied
    I dont bother with any comps now. No point, they are geared towards those who spend the big bucks. The campaigns at least gave the smaller players a bit of a chance to get tokens and gems. Now Kabam has taken that away. All I get now is out dated gear, +5 hero renowns and rss which at the moment are easy to get with no troop loss from farming inactives. Kabam has gotten gready and it is showing. A real game manufacturer would address the bugs and glitches before adding new content and inform the people who play the game what has been fixed. Customer support lacks integrity and morals. They brush 99% of the complaints off and blame the players when a glitch happens.

    Leave a comment:


  • MountSemy
    replied
    Agree with u.I even dont bother to get any masks at all...I just sit on billions of might waiting for proper prizes.Anyway the Halloween gear will be nerfed so no point to get it just for few weeks.I just hope they will bring back to normal the drop rates in campaign and maybe some other trade ins for the candylot event.

    Leave a comment:


  • GhostStalkerH10
    replied
    VoiceofWarning, an excellent and well-written post. I agree with it completely.

    Leave a comment:


  • snackinOnUrSoul
    replied
    wooooooord

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Feedback on candylot

    Feedback on candylot

    I think I speak for a lot of players when I say that candy lot was the most dissapointing event this year if not the worst that Kabam has ever run on KoC Battle for the North. Kabam is a highly valued company that has made a lot of money off it's players and I for one feel we deserved a heck of a lot better. What's wrong: the masks are near impossible to get for non gemmers. There is only one vampire mask in all flash tourneys and 2 in main tourneys, yet you need SEVERAL to get any Halloween gear. This is not to mention the grab bags have TERRIBLE drops for what it takes to get one. Even the madness, I used 150 tokens, not even a witch mask. Let's not even get into the wilds that were stated to drop Jack's Scythe and masks but not suprisingly don't. THEN, the Halloween gear has only like a 25% chance of being useful, and that is further nerfed by the important stats changing after Halloween. There have been next to no might, hourglass, conscripts, or other prizes to help players win contests.

    It's blatantly apparent that this contest was designed to get players to dump their inventories in the hopes of getting a 5% increase in attack power with jewels and a 1 in 500 chance overall of getting a decent gear setup from Halloween gear. Well, it may have worked to some degree, however this kind of devaluing of the customer is what disenchants players and ultimately causes them to quit. All of this on one of the most fun holidays of the year, makes one wary of how much they will mess up Christmas.

    All these failures and proven lack of customer appreciation, and still no fixes on the things we are really asking for. A round tower trade in for hundreds of useless gearboxes. A Merlin that doesn't give away 95% junk. Fixed heroes. Reasonable drops in campaign (maybe they were TOO generous before but now they are a slap in the face). Fix the food dynamic, fix the unmarshalling dynamic. (The fact that you allow players to lose hundreds and thousands of dollars in progress due to a mistake should make every one of you have trouble looking in the mirror. Seriously, it's dispicable that this game mechanic exists. A code that closes you city when gold runs out, how hard is that? Hell the bad programming even still shows your knights assigned when you run out of gold, and this is blamed on the player??

    Kabam's players have made the company successful and given jobs to people. But Kabam time and time again puts profits before the players and it will ultimately end badly for the company. People only can take so much disappointment. Well it worked until it didn't apparently. Now it seems there's a desperate cash grab going on, and the players aren't blind. Ask yourselves, would people regularly call this company kascam if it engaged in reputable business practices and values the customer? Of course not. Just know that these are the opinions of many, not few, and that these issues are an easy fix, if kab would truly start listening to the players. Fix Halloween before it ends. Give some real good stuff out, make might accessible again, start having decent contests, and let us trade all this stupid candy for something decent. Thank you.
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