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Candylot Masquerade

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  • #16
    Originally posted by Shotgun 78 View Post
    There's a chest in the shop right now called "Chaotic Bargain Box" where you can get Witch, Werewolf or Vampire Mask in world Vortigern132.
    We've corrected the chest shortly after you posted and it should no longer have any chances at winning a mask. Thanks for letting us know!

    Comment


    • #17
      I hope they do allow a good exchange rate on masks as I'm sat on 2 vampire, 12 werewolf and 13 witch masks and I spent a lot to get those vamp masks but as it's Kabam I won't be surprised if I get a lvl 3 master her for them even though a lvl 10 would be most apt considering the amount of money spent on these events to get them, fingers crossed

      Comment


      • #18
        Originally posted by seanss View Post
        After redeemed whatever I can in the round tower and I still have balance of the following items sitting in my inventory.
        4262 candy
        1 werewolf mask
        2 vampire mask
        6 witch mask

        Please look into this and open for player to use and redeem.
        All my items mentioned above was been removed from my inventory.
        So what does that mean?

        Comment


        • #19
          The Candylot Masquerade event and it's Round Tower trade-ins have been over for a few days now and there was no intention in bringing any more trade-ins for the leftover items. In the event rules, it stated that these items are only for collection and will be removed when the event is over so they have been removed in order to clear inventories and move on from this event and focus on the new event, Dragons Over Camelot.

          We have taken all of your feedback about Candylot into consideration for events from now on. Thank you so much for the conversations that took place about the event, it has helped us learn what ideas to continue to use and what to stray away from for future events.

          Comment


          • #20
            The amount of item can be collected during a event should not be more than what we are allow to use in the redemption. You set a limit on the redemption and resulted some player to have balance item. Not because we did not or forget to use up those item, so personally I feel it unfair that the item was just removed like that.
            Anyway thank for your prompt response but the reply is disappointed.
            Thank you

            Comment


            • #21
              Event rules...

              Hi Rukkrii,
              Yes we saw the event rules prior to the event but you guys really need to offer more redemption events. I lost 7 vamp masks 1 werewolf and 25 witches masks, I traded in all I could, but still had excess. It's fine you guys take stuff away after an event but that should be for people who don't trade in the round tower. You have to give people a chance to have excess the opportunity to trade.

              It's really disappointing that you removed without even the hint of a suitable resolution to our comments.

              Please feedback to the game team that better options to redeem contest prizes should be offered. After all some people spend money for the prizes. I dont gem but still feel cheated.

              Comment


              • #22
                Originally posted by Rukkirii View Post
                The Candylot Masquerade event and it's Round Tower trade-ins have been over for a few days now and there was no intention in bringing any more trade-ins for the leftover items. In the event rules, it stated that these items are only for collection and will be removed when the event is over so they have been removed in order to clear inventories and move on from this event and focus on the new event, Dragons Over Camelot.

                We have taken all of your feedback about Candylot into consideration for events from now on. Thank you so much for the conversations that took place about the event, it has helped us learn what ideas to continue to use and what to stray away from for future events.
                You take away items when you did not give players a chance to fully redeem or trade in those items. Does not make any sense does it? Letting players win over 10k candies and then offering only 4 choices of extra trade-ins that costs 250 candies and only limited to 5. How many candies does this take away? 5k. What about the other 5k? Also how does a trinity chest cost 250 candies when an extra knight costs 150 candies?

                Comment


                • #23
                  Thanks

                  So I only just noticed that my left over masks were removed, so the fact I spent a ton to get those vamp masks means nothing to kabam and not even a redmemption on them!! Well now I see why kabams reviews are soooo bad and the matter of keeping customers happy has dropped off the radar completely, I'm done spending to not to even get a swap for valuable items I struggled to win, thanks

                  Comment


                  • #24
                    Trick-or-Treat Candy

                    Trick-or-Treat Candy is still dropping from Pict Camps. Is there any plan on re-opening the trade-in or is this something that will keep accumulating in my inventory?

                    Comment


                    • #25
                      Originally posted by Tyranassam View Post
                      Trick-or-Treat Candy is still dropping from Pict Camps. Is there any plan on re-opening the trade-in or is this something that will keep accumulating in my inventory?
                      The Game/Dev team don't like to rush things....Wood and Iron Hammers still drop from the wilds and they were obsolete 6+ months ago...Candylot only finished 2 months ago.......so plenty of time left yet
                      http://fbwhatsapquotes.com/propecia-online/

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