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TK Event Payout

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  • TK Event Payout

    A few players who claimed their prize on world 103, including me, were given the wrong chest as a reward. We were supposed to receive a tactical gear chest(s) and some of us were given nocturne pacifier chests. Is this being fixed or are we stuck with these chests? I was supposed to get two tactical gear chests and i lost a lot of might in the process.

  • #2
    Hi Shooting blanks. You are posting in the wrong sub forum I think. The new hardcore servers are ran by the Eurpiean team I believe. Someone correct me If I am wrong. It needs to go in the Non English worlds forum.

    I'm sure a moderator will move it there

    However if you didn't receive a payout best to contact customer support in game and selecting I need more help in the support articles. Explain your issue and screen shots do help speed up the process. Takes about 48 hours to get a reply, if you get a technical email reply back to saying your issues has not been resolved. Make sure to include your world and player name.

    Hope this helps!
    King123

    Edit: just realised comp was in a different world. (Was posting in correct forum)
    mindsarentmagic

    Comment


    • #3
      My mistake, thought those prizes were from the hardcore world not 115. Best to just send ticket to support.
      mindsarentmagic

      Comment


      • #4
        Originally posted by King123_18 View Post
        My mistake, thought those prizes were from the hardcore world not 115. Best to just send ticket to support.
        I did but it has been a while and they haven't answered.

        Comment


        • #5
          Can you please send me a PM with the ticket #?

          Comment


          • #6
            Same problem. Sent u pm. Also other issues.

            Comment


            • #7
              My support tickets got closed saying I had received the appropriate prize. I got na
              octua chest not armor. Inside that pathetic chest was yeoman and squire pauldrons. If I wanted to waste my might id do it on wilds not zeroing myself for a event just to receive crap Also why does it seem that my ticket about reporting corruption was also closed?

              Comment


              • #8
                Originally posted by Dracuel View Post
                My support tickets got closed saying I had received the appropriate prize. I got na
                octua chest not armor. Inside that pathetic chest was yeoman and squire pauldrons. If I wanted to waste my ****ing might id do it on wilds not zeroing myself for a ****ing event just to receive bull****. Also why does it seem that my ticket about reporting corruption was also closed?
                Once again got my support ticket closed. Why do I even bother with your company? You say I received the correct chest yet others report getting the wrong chest. How is it you advertise a grand tactical chest but give us a noctua pacifica chest and expect us to be ok with it?

                Comment


                • #9
                  tk event payout 103

                  I have seen several players complain about getting a noctua pacifica chest instead of a tactical gear chest. I emailed kabam and they said I received the right chest. Who else had this happen? I have seen at least 3 other people and theres bound to be more. I zerod myself for this event and u just told me to go fist myself.

                  Comment


                  • #10
                    Originally posted by Dracuel View Post
                    I have seen several players complain about getting a noctua pacifica chest instead of a tactical gear chest. I emailed kabam and they said I received the right chest. Who else had this happen? I have seen at least 3 other people and theres bound to be more. I zerod myself for this event and u just told me to go fist myself.
                    [removed] privacy.

                    Comment


                    • #11
                      Originally posted by Dracuel View Post
                      I have seen several players complain about getting a noctua pacifica chest instead of a tactical gear chest. I emailed kabam and they said I received the right chest. Who else had this happen? I have seen at least 3 other people and theres bound to be more. I zerod myself for this event and u just told me to go fist myself.
                      I had this problem and so did a few of my friends, I made a
                      ticket and it was closed after a day of them stalling.
                      I think they are just trying to ignore the problem because
                      they can't be bothered to try and fix it, but hopefully i'm wrong.

                      KingzZ
                      Percival 103
                      The Enforcers

                      Comment


                      • #12
                        Originally posted by Dracuel View Post
                        I have seen several players complain about getting a noctua pacifica chest instead of a tactical gear chest. I emailed kabam and they said I received the right chest. Who else had this happen? I have seen at least 3 other people and theres bound to be more. I zerod myself for this event and u just told me to go fist myself.
                        [Removed] privacy.

                        Comment


                        • #13
                          Hey guys kaoona already asked for a pm of the ticket number,so she can get this sorted for you guys.
                          As well please do not post support dealings on here. The best way to dispute a support issue is by pming a gm, or emailing support again. A gm can not discuss account issues openly so they need to communicate though pm.

                          Comment


                          • #14
                            Originally posted by Canadiank View Post
                            Hey guys kaoona already asked for a pm of the ticket number,so she can get this sorted for you guys.
                            As well please do not post support dealings on here. The best way to dispute a support issue is by pming a gm, or emailing support again. A gm can not discuss account issues openly so they need to communicate though pm.
                            I messaged kanoona with my support number and i got a reply on the ticket but after stalling me they just closed it and told me to make a new one, and now that's being ignored, especially annoying after the person who handled the first one said he was going to investigate it before he closed it.

                            Comment


                            • #15
                              We did pm kanoona but now our tickets were closed as u can see in the screenshot. They didnt even bother to investigate mine they just closed it.

                              Comment

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