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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Slaughter07
    replied
    Originally posted by PRiME1987 View Post
    Kikansha is right, it was the longer of the 2 kill comps that never paid out not the one Kanoona posted up again. Nearly there now.
    No mate the one she posted was the one that went missing as I won the one that went missing and it is back with me as rank 1 I know forsure thats the one.

    Leave a comment:


  • PRiME1987
    replied
    Originally posted by Kikansha View Post
    Wrong ones Kanoona. The troop kill you put back up was the shorter one. The troop kill that was missing was the longer one that started at the same time as the one you put back up. I thank,you,for actually trying to correct he mistake but please get it right.
    Kikansha is right, it was the longer of the 2 kill comps that never paid out not the one Kanoona posted up again. Nearly there now.

    Leave a comment:


  • Slaughter07
    replied
    Hate to say it but that's the right comp. I'm not happy with kabam about lots of crap but those where the comps that went missing

    Leave a comment:


  • Kikansha
    replied
    Wrong ones Kanoona. The troop kill you put back up was the shorter one. The troop kill that was missing was the longer one that started at the same time as the one you put back up. I thank,you,for actually trying to correct he mistake but please get it right.

    Leave a comment:


  • PRiME1987
    replied
    Originally posted by Kanoona View Post
    Hey guys,

    We located the events that recently disappeared from the Event Center. Each of these has a unique ID that we can view should we ever need to investigate an issue. I went ahead and extended the reward claim time for these events, and updated their names to 'Missing Troop Kill' and 'Missing ToM' to make them easy to find. As I know some of you are in different time zones, I have extended the claim period until 6/4 at 19:00 (You should note time zone here if relevant) to make sure that no one misses out on getting rewards! In addition, the Round Tower trade is back up in game!
    We apologize for this inconvenience, and thank you for your patience and understanding as we worked to correct the issue.
    Those are the wrongs tournaments Kanoona, those I have already recieved my chests from. I'm talking about a kill comp near the begining of the May Day events tournament that just disappeared even before it finished.

    Leave a comment:


  • Kanoona
    replied
    Hey guys,

    We located the events that recently disappeared from the Event Center. Each of these has a unique ID that we can view should we ever need to investigate an issue. I went ahead and extended the reward claim time for these events, and updated their names to 'Missing Troop Kill' and 'Missing ToM' to make them easy to find. As I know some of you are in different time zones, I have extended the claim period until 6/4 at 19:00 (You should note time zone here if relevant) to make sure that no one misses out on getting rewards! In addition, the Round Tower trade is back up in game!
    We apologize for this inconvenience, and thank you for your patience and understanding as we worked to correct the issue.

    Leave a comment:


  • PRiME1987
    replied
    Originally posted by Lance1_top20killer View Post
    Ya they where in lance 1 I claimed every prize it came in event Center a few hours after. How do you know it's in every server? I see 2 players who wrote there server down.
    So your coming to kabams aid here are you?! I thought us players were meant to stick together. I'm sure if you ask every person from every other server apart from lance 1 they wouldn't of got there prizes for at least one of the comps.

    Leave a comment:


  • Slaughter07
    replied
    Ya they where in lance 1 I claimed every prize it came in event Center a few hours after. How do you know it's in every server? I see 2 players who wrote there server down.

    Leave a comment:


  • PRiME1987
    replied
    Originally posted by Canadiank View Post
    That's strange in lance 1 the comps deff reappeared .
    Do you have proof of this? I very much doubt that they just reappeared in lance 1 but not any of the other servers.

    Leave a comment:


  • Canadiank
    replied
    That's strange in lance 1 the comps deff reappeared .

    Leave a comment:


  • PRiME1987
    replied
    Oh look, surprise surprise! Just like I said that they wouldn't comment until after the round tower event had finished! You guys are awesome. Top marks for customer relations.

    Leave a comment:


  • _Merlin_68
    replied
    kanoona the 2nd TK event on 28.05.14 had not reappeared on Horsa 68, noone in this world has had their prizes and only 49mins to trade them in, typical Kabam cheated out of prizes again!!! get your act together,

    Leave a comment:


  • _ZillaTheKilla_
    replied
    Originally posted by Kanoona View Post
    Hey everyone,

    There were only two events that disappeared from event center, these were found and extended to allow players ample time to claim their prizes before the Round Tower event.

    Please keep in mind that Admin activity on the Forums will be sparse over the weekend and that any questions or concerns will be addressed on the next business day.

    The two events that disappeared in mordred 70 were not the ones you posted up in forums Kanoona. I am not the only one who has sent in tickets to customer support in regards to this. pretty much the whole server for 70 has sent in several tickets in regards to this issue. Obviously other severs are having the same issue so something with the data that you are pulling up is incorrect. WE WANT WHAT IS DESERVED TO US. I am missing a total of 150 may day chests which these events were never put back up for the items to be claimed. KABAM needs to fix this asap.

    Leave a comment:


  • Kanoona
    replied
    Hey everyone,

    There were only two events that disappeared from event center, these were found and extended to allow players ample time to claim their prizes before the Round Tower event.

    Please keep in mind that Admin activity on the Forums will be sparse over the weekend and that any questions or concerns will be addressed on the next business day.

    Leave a comment:


  • Kikansha
    replied
    Not holding my breath.

    Leave a comment:

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