Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

disapearing contest

  • Filter
  • Time
  • Show
Clear All
new posts

  • disapearing contest

    The TK contest that ended just 30 min ago on 37 disappeared from the events as soon as it ended. Still waiting on the div tk contest to pay out from last week, I've had 2 support requests closed this week with no reply and now another one - I am done.

  • #2
    It has also disappeared in Hengist48 don't know what happened.


    • #3
      I'm sure it will be back up,by morning they probably just need to extend the claim time


      • #4
        Second Troop Kill Comp -28.5.14

        What happened to the results of this tk comp. I am on vortigern 36


        • #5
          It will most likely get fixed when they notice it


          • #6
            Originally posted by Canadiank View Post
            It will most likely get fixed when they notice it
            The divisional tk one reappeared as "processing" then disappeared again. This one looks the same. No help from help desk
            A lot of my troops died (actually all of them, multiple times) for both those payouts.


            Help tickets 02349998 (closed, divisional tk) and 02372461 (current tk)


            • #7
              KABAM, what is going on here? First the divisional tks events that supposedly we were going to be getting paid out manually and now the tks event last night for mayday chests disappeared right as it ended. We still haven't been paid out on the divisional event and by the time you get to fix the issue with the newest disappearing event from last night the MAY DAY CHESTS wont event be able to be traded in. COME ON KABAM GET YOUR STUFF CORRECTED BEFORE YOU DECIDE TO ROLL OUT NEW VERSIONS OF THE GAME. FIX THE ISSUES AT HAND FIRST BEFORE YOU MAKE NEW ONES AND YOU CAN'T CATCH UP TO THE FIRST ONE.


              • #8
                May day tk contest also gone with no payout in 71 as well KABAM SORT YOUR CRAP OUT. STILL WAITING FOR DIVISION TK PAYOUT!!!!!!!


                • #9
                  No pay out in 68 either and typical Kabam response, just keep closing tickets, I have never come across a worse customer service team.


                  • #10
                    Hey everyone, we will manually pay out the TK and ToM tomorrow. The divisional should be back up, are you able to claim the prizes from this?


                    • #11
                      Yes Kanoona, I got my Divisonal Comp Prizes. But now the forging system is not workingat all, cant even forge to level 2!!!!!
                      I know there is another chat about the forging, but can you please help in getting our stuff back and getting the forging fixed???

                      online printing


                      • #12
                        Hey everyone we were able to get the other tournaments back up and you should be able to claim your prizes now. So a manually payout will no longer be necessary. ^.^


                        • #13
                          Originally posted by Kanoona View Post
                          Hey everyone we were able to get the other tournaments back up and you should be able to claim your prizes now. So a manually payout will no longer be necessary. ^.^
                          Hey Kanoona. Could you please elaborate a bit on what is causing these issues? People are getting worried and pretty paranoid, screenshotting everything in the game, because nothing can break their morale more than a denied prize for a competition they fought hard for. There are tons of competitions these day (which, btw, is awesome - so many flash opportunities for people on both sides of the pond; great way to reward active people!) so it's really hard to follow which one was paid out and which one wasn't, and whether the prize was delivered to your inventory etc. Never mind arguing with your customer support. Normally possible, but with this many competitions it's difficult to make a claim/argument. One thing that would really help us would be an ID displayed on every tourney page in the events area, so that we can screenshot it and refer to that particular ID when needed.

                          Also, a general suggestion - could you keep those events going? Especially TK events (screw ToMs). Ideally there would always be two TK events overlapping each other (say 12 hour long events, starting 6 hours apart, always 2 in parallel) so that people get always rewarded for attacking. The game has really gotten down to "it's a TK competition, someone open now". If they were on all the time people would know they always get something for fighting.


                          • #14
                            Still waiting to claim prizes for the second tk tourney 28.5.14


                            • #15
                              Still waiting to claim prizes for the second TK tourney 28.05.14 in 68 as well, customer support as unhelpful as ever!