Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

T5 Chest - Round Tower Event Didn't Take Place From Months Ago..

  • Filter
  • Time
  • Show
Clear All
new posts

  • T5 Chest - Round Tower Event Didn't Take Place From Months Ago..

    I won this chest either through an event or through a purchase months ago, cannot remember exactly, but it was supposed to grant T5 troops through the round tower once T5 troops were released into the game.

    Unfortunately, the round tower exchange event never occurred, or at least I don't recall it ever occurring.

    Could you guys please put this exchange in as a round tower event? I know other folks on my sever (71) have these chests sitting in their inventory as well, unable to use them.

    It would be appreciated.

    Much thanks,

  • #2


    • #3
      Hey Jerb,

      This exchange is no longer in the Round Tower. However, Ill be more than happy to exchange the items for you. Whats your username and world number?


      • #4
        Jerbearicus, server 71.

        Thanks Kris I really appreciate it .


        • #5
          T5 Troop Bundle

          Dear Kris,

          My username email is [email protected], and my world is Merlin 50. Will you be able to rectify this?

          Warmest regards,


          Originally posted by Kris Kabam View Post
          Hey Jerb,

          This exchange is no longer in the Round Tower. However, Ill be more than happy to exchange the items for you. Whats your username and world number?


          • #6
            Originally posted by Kris Kabam View Post
            Hey Jerb,

            This exchange is no longer in the Round Tower. However, Ill be more than happy to exchange the items for you. Whats your username and world number?
            By username you meant my gamertag, correct? Not my email registered with the acct?

            Much thanks


            • #7
              Hey guys,

              Please check your inventories under the combat section.



              • #8
                Dear Kris,

                Items received, much appreciated!


                • #9

                  I have the same bundle chest in my inventory. Can you please exchange them for me too. I also have a few other things that are just sitting in my inventory, I have 3 Knights Tome, 25 Sphere of Vitality, 10 Electrum, 1 Camelot Medal, 1 Arthurs Amulet, 11 Avelon's Marks. I have often tried to win things but I'm not sure what some of these things were even for at this time. They have been sitting in my inventory for so long, waiting to see if they are used for something, or perhaps I missed it. Thank You



                  • #10
                    I have 6 of them as well and I submitted a ticket and the staff member replied with this.

                    "After reviewing your account, it looks like those activities are only allowable during specific events. Please keep your eyes on our Forums for future dates of these events!"

                    If you can fix this for me too. NeoTheOne. World 71. I'd appreciate it.


                    • #11
                      Got it, appreciate it Kris!


                      • #12
                        Originally posted by Kris Kabam View Post
                        Hey guys,

                        Please check your inventories under the combat section.

                        I kris, we in Pellinore 71 have the same problem, the chest is there for a long time, and i didn't it on the round tower, can you help us?

                        God Raven