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Missing payout from the gear forge event

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  • #16
    Most of my attempts were made in the last 15 to 30 minutes may not have counted. That is when I did most of my attempts. And the only way I can prove it is I bought 665gems on January 22,2014 19:35CST/0135 Camelot time to get dust for forging.Can you please check the last 30 minutes of that event.
    If it shows nothing the it glitch and did not counted.


    • #17
      Originally posted by Matt_Kabam View Post
      Hi Dragonlord,

      You are one of the players that I did look into and found a difference between reported and recorded information. You should have been sent a PM with further details on what was recorded and paid out for your participation. If you have any questions please feel free to let us know.



      Am I also a person that you say reported a different number then you have? How about my 97 members of my alliance that are all complaining to me?

      Why don't you start by telling us what you count as an attempt? Is an attempt an attempt or is an attempt only a successful forge? I keep asking this in two threads and you guys are ignoring the question.

      If an attempt is any attempt whether successful or not then your numbers are off for sure with out a doubt.

      I made a ticket and I got a reply that said I only made 13 attempts. I happened to start with 13 hammers exactly when this event started. I was upset because I just used like 30 hammers right before thee event started. What I did to acquire more hammers was that first night I hit all my wilds and got like 14 more hammers, the next day I hit all my wilds and got about 10 more hammers. Also during that time I bought chests that I got even more hammers in. I cant say for sure how many that was. Maybe 5-10. I know for a fact that I did more then 13!! I cant say for sure if it was over 50 but I do know for a fact it was over 40. I also know for a fact my other account I did for sure do over 50, in fact it was well over 60 because I started with over 50 hammers and used every one plus acquired more and used them but I got the same prize of 10K fire cats with both accounts. Why would you just assume we are all lying when its been proven that time and time again when we complain about something it is ALWAYS your fault!!! Do you think we like wasting our fcking time trying to straighten our you messes????

      It just so happens this latest Alliance ToM which my alliance took 3rd in we got 35 envelopes and 2 firecrackers rather then the 50 envelopes and 3 firecrackers that was stated. Its practically every day we get bad or misleading descriptions in chests or promotions or events, messed up payouts, disappearing resources, troops, and armor, stuck queues that we try to speed for train a thons. And you think we are lying?


      • #18
        There was a glitch for sure. The system only recognized 25 of my 41 attempts. We can understand that glitches happen but at least payout the prize for 25 attempts that have been recorded


        • #19
          And please make sure that it is working correctly before the next forging event. Thanks


          • #20
            I do not know how you have paid out, but many certainly did not get correct payout. I personally cannot remember what I should have got, but know I only got the 10k chest. So am definately missing the first tier prize, and I also think later ones.

            You need to reasses the whole thing, as it is not fair just to check on those that are active on forum, there will be many I. The same situation.



            • #21
              Originally posted by Ammad13 View Post
              There was a glitch for sure. The system only recognized 25 of my 41 attempts. We can understand that glitches happen but at least payout the prize for 25 attempts that have been recorded
              Ammad, you have the tier payout wrong. Tier 1 was 10 fire cats not 5k and the total for all 5 tiers should have been 150k t5's not 105k. So they only recorded 10 attempts for you and it appears that's what they recorded for everyone else too which is ridiculous to think that everyone was only able to do the first tier. I did at least 40 in one of my accounts and over 60 in my other account and I got 10k fire cats in both. I bought hammers and dust to do this event so you better get it figured out.


              • #22
                Please have a look at the prizes that should have been given for each tier.


                • #23
                  Originally posted by Ammad13 View Post
                  Please have a look at the prizes that should have been given for each tier.
                  Oh ok so i didn't realize there was a prize for 1-10 attempts. So then should be 155k troops total. Thought there was only 5 tiers starting at 10 attempts.

                  Jesse or Matt, how is it that we all got 10K fire cats but not the tier 1 prize of 5k Testudos? If "each tier receives previous tiers prizes" then we should have at least got 15k troops!!! And you said you looked into this? I'm telling you the whole thing was screwed up!!! It's not possible to get 10K troops based on this prize structure...we would either have to get 5k or 15k yet all of us reported getting 10k and you are completely dismissing us. Look at my account! I got 10k Fire cats and nothing else. You explain to me how that's possible then once you admit you screwed up you can admit that maybe we are telling the truth when we say we did a hell of a lot more then that and apologize for giving us the runaround and wasting all our damn time.

                  I have to represent an alliance of 98 active members most of whom give kabam a lot of money. We are the number 1 ranked alliance in Ector46. When I convince them they all need to buy and spend hammers and dust in order to qualify for 155K t5 troops then I feel responsible to them to make sure they all get their prizes. Do you take any responsibility for your words or actions?

                  Look into this again and get it fixed!!